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PuertoLago Country Inn

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PuertoLago Country Inn
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124 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reviewed 30 May 2016 via mobile

Exceptionally located on a beautiful lake at the base of a huge volcano! Hotel is renovated and has great rooms with very comfortable beds, fireplaces etc- we really enjoyed the fireplace in the evening! Staff and service are very friendly and helpful- but it does help if you speak Spanish! The lounge area by the games room in front of...

Thank Eric S
Manta, Ecuador
Reviewed 2 April 2016

This hotel is located in a beautiful setting right on the lake of San Pablo. We booked a junior suite. We god a room right on the lake, however the standard did not meet our expectations (a desk without chair, no hairdryer, only three hangers). For the hairdryer and the chair we had to insist three times. The food at...

1Thank ycarlo_269187
Brantford, Ontario Canada
Reviewed 29 March 2016

I was with a group tour of approx 22 people and apparently "the Canadian dollar doesn't get you very far in Ecuador" was the standing joke. The only 4 Canadians on the tour got the shaft at this hotel and got what we affectionately referred to as "the maids quarters". Our room was large enough for 2 twin beds and......

Thank Globetrter
Modesto, California
Reviewed 7 March 2016

The staff were all very friendly and welcomed us as we entered. The scenery is stunning including the lake where you can go out on a boat. Our room had a fireplace which was a nice additional touch. The dining was very good and the view of the lake from the restaurant is stunning. The rooms were clean and comfortable....

2Thank 32724Leslie
Harrisburg, Pennsylvania
Reviewed 19 January 2016

Unfortunately I was not placed in a room with a fireplace or a room with a view of the lake; however, the room I was placed in was small and charming. When I travel I look at a room as a place to sleep and shower not to actually spend my entire vacation in a room. There was a bed,...

Thank sjbolden
Chard, England, United Kingdom
Reviewed 13 December 2015

The hotel and cabins were clean and well cared for but the best part of our visit was the scenery. You can go out on the Lake on a boat but we did not have time for this. The gardens and grounds were also lovely, especially the Nativity Scene.

Thank Vanessa C
Houston, Texas
Reviewed 5 December 2015

You will love the views in this hotel The property is by San Pablo Lake and you will have good options to enjoy and relax in the property. The restaurant is great and the food selection is good considering the size of the property. The average rating we gave is because of the room that we stayed in. There is...

Thank tworns
Manta Ecuador
Reviewed 12 November 2015

I would have given a 5 however I was very disappointed that they did not honor their written and published discount. The reasons being was I did not push the discount bar on their website. Not true at all as I explained that their website was not working correctly and they confirmed this with me. The restaurant was pricey and...

1Thank flierl9
San Francisco, California
Reviewed 29 July 2015 via mobile

Great location and a super relaxing weekend. Service was awesome. Perfect place to relax as we explore Ecuador. We of course loved the market days too! Btw shower best we've had in Ecuador...hot water and pressure. They have boats you can go out in the lake for free. Kids were a little frustrated by the pool table rules where you...

Thank Phil S
Reviewed 10 July 2015

Hosteria Puerto Lago Ecuador is also confusing known as "Puertolago Country Inn & Resort". Whatever name one knows it by, the postcard-perfect views of Laguna de San Pablo and Imbabura volcano are the defining feature of this picturesque location. Service is friendly albeit a little slow and bemused - even when the restaurant is virtually empty - but food is...

Thank biketrekker
Efraín V, Director de Relaciones con Clientes at PuertoLago Country Inn, responded to this review

Hi, biketrekk. We are glad you had a good time. Many thanks for your comments. We hope to see you and your family in your next vacation.

156 photos of this hotel

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Dining (11)
Hotel & Grounds (23)
Room/Suite (22)
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Pool/Beach Area (7)
Family/Play Areas (5)
Bathroom (1)
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Room/Suite (9)
Hotel & Grounds (9)
Pool/Beach Area (2)
Dining (2)
Bathroom (1)
Family/Play Areas (1)
Other (11)
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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about PuertoLago Country Inn

Address: Lago San Pablo Km 5 sur, Otavalo, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Price Range: $218 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PuertoLago Country Inn 4*
Number of rooms: 27
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Also Known As:
Country Inn Otavalo
Otavalo Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from PuertoLago Country Inn staff and other travellers.
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Questions? Get answers from PuertoLago Country Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper-floor room for a better view.”
 of 5 bubbles hassans297, 25 Sep 2016 | Read review
“The cabins with jacuzzi included.”
 of 5 bubbles VerCit3, 26 Jul 2016 | Read review
“I would suggest requesting room 44, and perhaps based on your budget avoid rooms 18-22”
  • pretty amazing location
  • rooms 18-22 .... see the bed right inside the room
  • room 44....
  • room 44 is on the far right .... not our room but we got a peak
 of 5 bubbles Globetrter, 29 Mar 2016 | Read review
“Wifi not available in some rooms No coffee maker, fridge”
 of 5 bubbles flierl9, 12 Nov 2015 | Read review
“Always ask for rooms with a direct view of Laguna de San Pablo and Imbabura volcano.”
 of 5 bubbles biketrekker, 10 Jul 2015 | Read review
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