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Crown Lanta Resort & Spa

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#10 of 84 Hotels in Ko Lanta
Certificate of Excellence
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Crown Lanta Resort & Spa
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1,233 Reviews from our TripAdvisor Community

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Showing 882: English reviews
New York City, New York
Reviewed 1 week ago

Very disappointing stay. Service was terrible -- this is not a well run hotel. huge resort like feel with overpriced food/drinks. Virtually no one at reception speaks decent English despite billing themselves as a 4/5 star hotel. Had to call 3 times to get them to come by our room to pick up our bags so we could head to...

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Helpful?
Thank Kent J
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Kent - we're sorry to hear our resort did not live up to your expectations. It's unfortunate to hear the service during your stay was disappointing, as generally this is one of the areas we excel at. Again, our apologies and we do appreciate your feedback.

Reviewed 1 week ago via mobile

Very beautiful and nice hotel,with beautiful area and privat beach. The swimming pool area was fantastic. The employees was very kindly and helpful. I recommend it to all. And Koh Lanta is a sharming place. We'll be back.

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Helpful?
Thank Jorill N
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Love to hear how much you enjoy the island - we too think it is very charming! We look forward to your return and thank you for sharing a bit about your stay with us.

London, United Kingdom
Reviewed 1 week ago via mobile

This hotel is well located on a hill overlooking a pretty beach, and the Andaman sea. It feels secluded while actually being only a short tuk tuk ride from Sala Dan. Rooms are great, perfectly proportioned, nicely furnished with everything you would expect from a first class resort. Ours also benefited from a large shady balcony overlooking the pool. The...

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Helpful?
Thank Mundii
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Mundii - thank you very much for your very detailed and helpful review. It sounds like you had a very delightful stay with us, we are glad to hear you enjoyed the location, your room, the onsite shuttle, the breakfast, and overall management of the resort. The tip about the minibar is also a great one - the prices are...

London, United Kingdom
Reviewed 1 week ago via mobile

I booked this hotel for a weeks holiday as it had good reviews on tripadvisor. I paid £1000 for 7 days which did not include breakfast. The hotel itself i noticed on arrival is run down reception is tired looking & quite depressing. We were upgraded to a room with a private pool which was nice however there are a...

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Helpful?
Thank kazzajane
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

We regret to hear you were overall disappointed with your stay. We would, however, like to inform our future and potential guests that if you decide not to eat at the hotel, taking a tuk tuk is not the only option for food. There are beach and sea side restaurants directly on either side of us - both accessible from...

San Jose, Costa Rica
Reviewed 2 weeks ago via mobile

The level of customer service of an establishment is measured when things go wrong, not when everything is OK. We checked into our room but there was a problem with the key. For 1 hour 3 people from the hotel tried to fix it and once they saw that they can't fix it , they upgraded us to an amazing...

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Helpful?
Thank dnadivi
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Very sorry to hear you did not enjoy your Reggae Bar experience, but lovely to hear you received an upgrade to a pool villa and were satisfied with the quality of service our team provided. Thanks for sharing!

Wellington, New Zealand
Reviewed 2 weeks ago

We were with a group of friends for 10 days, we had an initial 3 nights over Xmas and then came back to stay over New Years. The location is beautiful, if not a little far from Saladan ( although a Tuk Tuk is available for 50 baht each). Its an unusual setup with two halves one on each side...

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Helpful?
Thank kiwinui
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Thank you so much for your review Kiwinui - it does sound like you had an overall good time. We especially thank you for acknowledging the staff members and their quality of service, that means a lot for the whole team to hear, so thank you! Again, thanks for the feedback it's very much appreciated and always taken into consideration.

Essex, United Kingdom
Reviewed 2 weeks ago

Very helpful staff despite language limitations. Food at the Cliff was good but expensive compared to Saladan town. The town is too far to walk along unlit roads but a Tuk-tuk cost only 50 baht each. Hotel rooms are decent size but are somewhat tired, chrome worn off bathroom waste plugs and chipped paint. The internet also unreliable but free....

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1Thank essextraveller2015
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Thank you for sharing your experience with us here at Crown Lanta - it sounds like overall you enjoyed not only our location, food, size of the rooms, and shuttle service. Your feedback has been shared with the team, we appreciate you taking the time write down your comments.

Reviewed 2 weeks ago via mobile

Excellent reception staff👍🏽 🚗Few parking spaces🤔👌🏻 Good breakfast👏🏽😋 Clean room and very good housekeeping, attention to detail👏🏽👏🏽 Not every room equipped with bath tub😐😑. 🍽Cliff Restaurant dinner staff tried to be good but...just pass the passing grade...try harder💪🏽. 👍🏽Excellent pool staff👏🏽👏🏽 Efficient checkout service👍🏽

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Helpful?
Thank Carbon L
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Carbon - thank you for taking the time write about your Crown experience. Sounds like you very much enjoyed not only the service you received, but also the rooms and breakfast. We thank you for choosing Crown Lanta and we look forward to seeing you again!

Reviewed 2 weeks ago

My wife and I stayed for two weeks. Lovely place to stay and sleep. The people were really nice and the pools were nice and private. It had a private beach, but with many jelly fish warnings so that was a negative and scary part about it. They have free kayak rentals, and free breakfast! This resort was popular to...

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Helpful?
Thank Abraham G
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Abraham - we love to hear how happy you and your wife were while with us for two weeks! Sounds like you guys took advantage of not only what the resort has to offer, but also the island. Thank you for sharing your experience and we look forward to welcoming you back again in the future!

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

We've been here for to two weeks. Enjoyed it very much, nice personal, good food, best environment, sensational Regea-Bar, beautiful rooms, fair price. Outstanding the SPA with Thai-Massage at its best! Ask for Sa, she will give you the best advice.

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1Thank A TripAdvisor Member
CrownLanta2016, Public Relations Manager at Crown Lanta Resort & Spa, responded to this review

Lovely to hear you've been with us for two weeks and have enjoyed the service, food, room, Reggae Bar, and overall atmosphere. Great advice for future guests to ask for Sa, she's great! Thanks again for sharing and we look forward to seeing you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
We invite you to experience the privacy and natural setting of our 4.5 star boutique resort. With our property stretching across 22 hectares of park-like land it boasts gentle hills alongside steep cliffs overlooking the sea, an intimate and private white sand beach, as well as access to the famous 3km long Klong Dao Beach. Throughout our 83 generously-sized rooms and villas you’ll get the feeling of Thai contemporary architecture meets gracious Thai hospitality. Relax beside one of our two resort pools, enjoy the tastes of Thailand at our on-site restaurants, and be pampered at our rejuvenating Infinity Spa. In the evenings, sit beachside at our Reggae Bar and enjoy a cocktail while experiencing one of the best shows on the island – the sunset. The island of Lanta is still regarded as a green paradise where you will find splendid scenery such as rugged tree-covered hills, mangroves, and nine white sandy beaches. In addition, the livelihoods of local fishermen continue to depend on the island and it’s surroundings; as you explore the island you will observe them continuing to work and celebrate their heritage. Our resort is ideally located, giving you the privacy of paradise, while also offering access to all the sights and sounds Koh Lanta has to offer. Crown Lanta has created lasting and vivid memories for guests worldwide, let us have a place in your heart as well. ... more   less 

Additional Information about Crown Lanta Resort & Spa

Address: 315 Moo 1 | Saladan, Ko Lanta 81150, Thailand
Region: Thailand > Krabi Province > Ko Lanta
Price Range: $88 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crown Lanta Resort & Spa 4.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Crown Lanta Resort And Spa
Crown Lanta Hotel Ko Lanta
Hotel Style:
#3 Top resorts Hotel in Ko Lanta
#5 Romantic Hotel in Ko Lanta
#5 Luxury Hotel in Ko Lanta
#5 Spa Hotel in Ko Lanta
#7 Family Hotel in Ko Lanta
#8 On the Beach Hotel in Ko Lanta
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Questions & Answers

Here's what travellers have asked, with answers from Crown Lanta Resort & Spa staff and other travellers.
42 questions
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Questions? Get answers from Crown Lanta Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for sea view room. It's worth it!”
 of 5 bubbles whyouwanaknow, 13 Jan 2017 | Read review
“Stay elsewhere”
 of 5 bubbles 604BrianD, 12 Jan 2017 | Read review
“Go to Moloko bar on relax beach, best Thai food we had on Koh Lanta”
  • Pool view from Private villa room 2127
  • Looking back into the room
  • The huge jacuzzi bath with amazing views
 of 5 bubbles kiwinui, 2 Jan 2017 | Read review
“If you like the sun make sure you room is not shaded by trees or other buildings”
 of 5 bubbles essextraveller2015, 1 Jan 2017 | Read review
“Great breakfast ocean view.”
 of 5 bubbles 868abrahamg, 31 Dec 2016 | Read review
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