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The Grand Riverside Hotel

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125 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Vancouver
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2013

I stayed one night here. Was not impressed with this hotel at all. Reception staff of 3 only spoke a few words of English between them so I couldn't get any questions answered. The room safe was not working properly so a bellboy came up, fiddled with it for a minute or so and then just left it that way... More 

Helpful?
1 Thank Skeezix333
wpattara, Owner at The Grand Riverside Hotel, responded to this review

First of all, i would like to thank you for your comment on our property, I do take guest review seriously. Please accept my apologies for the inexperience staffs, I will do my best not to let it happened again. I certainly would love to have the opportunity to make this up to you, so please feel free to contact... More 

Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2013

My partner was actually the one who found this hotel. My impression was a more like a business -kind- of- people - hotel. I only saw asian people that were certainly not tourist and what it bothered me was the way they were staring at us, I reckon because we were not wearing fancy dresses or expensive suits like them... More 

Helpful?
3 Thank Maritza R

Travellers are raving about these Phitsanulok hotels

Latvia
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 February 2013

I have stayed here for 1 night and it was surprised during trip to stay overnight here - as it was fresh hotel - nice room, reception.. Hotel is near to river and opposite side is night market, where is very cheap prices as city is not such tourism place, so mostly Thai person are there and could see more... More 

Helpful?
4 Thank lindawelsa
Turin, Italy
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 January 2013

Gorgeous hotel, ideal stop for people travelling with public transport to Sukhothai. It is really worth for money, rooms are clean and nice, there is buffet breakfast with a great assortment of thai and international dishes. Staff is very helpful. I would recommend it, for sure!

Helpful?
1 Thank CCla__
Auckland, Auckland, New Zealand
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 December 2012

Looks great on the Internet, but does not stand up to the test of staying there. No service of any kind other than breakfast, rooms old and dirty bathrooms. Smells of old carpets and moth balls. No bar open , no restaurant open, hotel like a ghost town, had difficulty in paying because of poor reception for credit card machine.... More 

Helpful?
2 Thank Robert B
wpattara, Owner at The Grand Riverside Hotel, responded to this review

Dear Mr. Robert B I honestly do not understand your comment, There are something I would like to clarify,, First of all, We have just renovated the room since the middle of this year, we have change pretty much everything in the room ( bed, towels, pillow, furniture, etc) especially the floor, you said you could smell the old carpets,... More 

Gothenburg, Sweden
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 December 2012

We visited Phitsanulok to celibrate the Loy Kratong festival. The Hotel had a good location near the River and it was walking distance to the festival area and the Town centre. The Service at the Hotel was good, the Room nice and Breakfast ok. We had one Dinner at the Hotel and it wasn't really worth it. It is better... More 

Helpful?
Thank Ulf N
London, United Kingdom
2 reviews
Reviewed 5 November 2012

We arrived in Bangkok and booked a train straight up north to Phitsanulok, set to arrive at 11pm. Many hours later we got in at 1pm, and walked the short walk across the river to the Grand Riverside Hotel. The rooms are a bit tired, but it was exactly what we wanted: no fuss check-in, air-con, dark curtains and comfy... More 

Helpful?
Thank EmmaJne
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 October 2012

I agree that the hotel is a little tired but we were more than happy with our stay. The hotel is in walking distance of the train station though we got a tuktuk. Everyone was very friendly. The bed was amazing. Without doubt the most comfy bed we have stayed in in Thailand. The pillows were also big and fluffy.... More 

Helpful?
1 Thank Will B
chapel hill, north carolina
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 29 February 2012

is not what you need when you have to be up prior to the crack of dawn.Oh, and they didn't give us a wakeup call even when I specifically went to the front desk. Hotel seemed deserted and in desperate need of updating. Breakfast buffet was tepid. Near river, but as we were there for only one night, can't confirm... More 

Helpful?
2 Thank irulan7
wpattara, Owner at The Grand Riverside Hotel, responded to this review

First of all, i would like to thank you for your comment on our property, I do take guest review very seriously. Please accept my apologies for our front desks issues that you have experience, I will do my best not to let it happened again. I certainly would love to have the opportunity to make this up to you,... More 

Bangkok, Thailand
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 February 2012

nice quick check in.Lift a little worn,why hotels don't tart up the lift its cheap and effective however room clean and comfortable,internet excellent as they have wired connection instead of weak wifi.staff helpful when I asked about noise and assured me it would be quiet which it was.On the opposite side of the river is a good night bazzar and... More 

Helpful?
2 Thank GRAHAM H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Grand Riverside Hotel At the heart of the town, stands the most convenient hotel in Phitsanulok. The Grand Riverside Hotel located in front of the Nan River which allows the atmosphere around the hotel. The hotel provides the peaceful place and beautiful of natural scenery. All guests can take an excursion to the Phitsanulok Bazaar, and across the Ekathotsarot Bridge to the night market for shopping. ... more   less 

Additional Information about The Grand Riverside Hotel

Address: 59 Phra Ruang Rd. | Nai Mueang, Phitsanulok 65000, Thailand
Region: Thailand > Phitsanulok Province > Phitsanulok
Price Range: $59 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Riverside Hotel 3*
Number of rooms: 79
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Also Known As:
Grand Riverside Hotel
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Questions & Answers

Questions? Get answers from The Grand Riverside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the rooms the wider the views across the city and surrounding alluvial plains.”
 of 5 bubbles davidljboden, 13 Aug 2016 | Read review
“Take a look at the options”
 of 5 bubbles JNGBuckeridge, 9 Jul 2016 | Read review
“ask for a view of the bridge and river”
 of 5 bubbles nyc44831, 26 Mar 2016 | Read review
“Seventh floor rooms are very nice.”
 of 5 bubbles miniadventure01, 18 Jan 2016 | Read review
“a floor without carpets - so that way, will avoid the smell”
 of 5 bubbles 111aminurr, 13 Jan 2016 | Read review
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