We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pearl River Hotel

Km 8 Pham Van Dong Street Duong Kinh District, Hai Phong 180000 Vietnam
avatar-imageavatar-imageavatar-image
Traveller (178)
Room & Suite (65)
Dining (14)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#11 of 134 hotels in Hai Phong
Location
Cleanliness
Service
Value
The Pearl River Hotel is a boutique style 5 star property uniquely designed for business travellers and guests on vacation. With 113 well appointed guest rooms of various categories supported with a spa, outdoor swimming pool, a modern gym, 24 hour room service, multiple FB outlets, in-house laundry, valet service, a gaming club and backed by the most friendly staffs in Hai Phong city. The Pearl River Hotel is a must to visit and stay place whenever one is visiting Hai Phong city. It's only 12 mins away by drive from the Hai Phong International Airport.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Airport transportation
Conference facilities
Car park
Wifi
Hot bath
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Solarium
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Housekeeping
Room service
Safe
Sofa
Flatscreen TV
Bath / shower
Bathrobes
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Charming
Business
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
154Reviews3Q+A11Room tips
Traveller rating
  • 99
  • 36
  • 13
  • 3
  • 3
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Catherina J wrote a review Aug 2023
10 contributions4 helpful votes
I thought they were ok at this hotel until they were rude about the loud pool music and were mad I moved out and delivered my trash to my workplace. Would have said good things until the trash was dropped off. That I told them was trash.
Read more
Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bích Đào, Guest Services / Front Office at Pearl River Hotel
Responded Feb 23, 2024
Thank you for taking time to share with us your unpleasant experiences during your stay with us. On behalf of Pearl River Hotel, I would like to sincerely apologize to you for this unfortunate incidents.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
eileent3821 wrote a review Jun 2023
Ho Chi Minh City, Vietnam1899 contributions426 helpful votes
+1
The hotel is about a 10 minute drive from the airport. This hotel is an extraordinary venue that caters to luxurious needs. Cleanliness all over the place was impeccable. Staff were very friendly and helpful. It also has a few restaurants and also a very nice Japanese one. The y provide a vast selection for the buffet breakfast. The swimming pool area is a perfect place to unwind and relax, with a sauna and spa lounge. The rooftop pool and sun terrace provide amazing views which were truly impressive. There is also a casino in the hotel if you want to go and try your luck. USD is used for bets. Overall, highly recommended for a stay in Hai Phong!
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Đào Bích, Dịch vụ khách hàng / Lễ tân at Pearl River Hotel
Responded Jun 18, 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed the accommodations and our services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Getaway25214006550 wrote a review May 2023
1 contribution
The best place to have with family and friends. I visited with my family and friends and enjoyed alot will all my family and friends. We had the best food and having the best suite room and good for childre.
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Đào Bích, Dịch vụ khách hàng / Lễ tân at Pearl River Hotel
Responded Jun 18, 2023
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed the accommodations and our services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Catherina J wrote a review Apr 2023
10 contributions4 helpful votes
The play loud music at night and no longer let you get the breakfast you pay for. The also do construction before 8 am on the weekends. I don’t have them do my laundry anymore as the person would just walk into my room without knocking. Not really worth the amount of money that is paid when they keep on giving notices of things will no longer provide such as washing and being able to ear breakfast. The staff is very nice and helpful though not their fault about these policies.
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Đào Bích, Dịch vụ khách hàng / Lễ tân at Pearl River Hotel
Responded Feb 25, 2024
Thank you for taking time to share with us your unpleasant experience during your stay with us. On behalf of Pearl River Hotel, I would like to sincerely apologize to you for this unfortunate incident.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
tommyk wrote a review Jul 2020
Xinyi District, Taipei2 contributions
Good location in Hai Phong and near by airport around 10 mins by taxi. Also near by downtown around 5-7mins by car. Best service for receptionist Ms.My who is lovely with greatest smell, will stay this hotel again in my next trip. Hope fitting room will have more equipments, swimming pool looks good. Breakfast is ok, not much but enough but if stay over 3 nights might need to provide more options, especially for vegetarian. U can also use ur own Netflix and YouTube account in smart TV, it’s convenience. Bed was comfortable and pretty strong air conditioning for good sleep.
Read more
Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Đào Bích, Dịch vụ khách hàng / Lễ tân at Pearl River Hotel
Responded Jul 7, 2022
Thank you so much for taking time to review us. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Pearl River Hotel and we hope that you will consider us for your next business trip! It is really a special gift to start our new working day, I will share to all of our staffs to motivate them trying their best. We wish you a good day and look forward to welcoming you back soon. Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Dannyyy.pham1 wrote a review Dec 2019
2 contributions
I stayed in Pearlriver hotel during my 2 days business travel. The hotel's room is clean and comfortabe, the staff made this hotel become my second home! Front desk team is very friendly and helpful!! I am sure, i will come back to pearl river next trip.
Read more
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from thienkieu, Public Relations Manager at Pearl River Hotel
Responded Dec 25, 2019
Hello Haipham88, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed the accommodations and our services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Kieu Dao Assistant Sales & Marketing Manager Pearl River Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Eric N wrote a review Dec 2019
Hai Phong, Vietnam1 contribution
Great Hotel in Hai Phong, Many thanks Pearl River teamStay in Pearl River Hotel in Hai phong I would like to say thanks to Pearl River team, Beautiful hotel and Great service i hope to seeing this hotel again
Read more
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from thienkieu, Public Relations Manager at Pearl River Hotel
Responded Dec 16, 2019
Hello C3064VKericn, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed the accommodations and our services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Kieu Dao Assistant Sales & Marketing Manager Pearl River Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
park c wrote a review Nov 2019
1 contribution
I stayed pearl River Hotel for a week for my business trip. It was very clean, and comfortable. I enjoyed their tasty breakfast every day. Their staffs were kind and cheerful. I satified with their service in every way.
Read more
Date of stay: November 2019
Value
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from thienkieu, Public Relations Manager at Pearl River Hotel
Responded Dec 16, 2019
Dear Mr.Parkc58, Thank you so much for taking time to review us. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Pearl River Hotel and we hope that you will consider us for your next business trip! It is really a special gift to start our new working day, I will share to all of our staffs to motivate them trying their best. We wish you a good day and look forward to welcoming you back soon. Best Regards, Kieu Dao Assistant Sales & Marketing Manager Pearl River Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jh041110 wrote a review Nov 2019
4 contributions1 helpful vote
This was the place where I came on a business trip. Very clean, very nice bedding and very clean. There's a variety of breakfasts. It's satisfying. It's fast and it's very clean every day. a free shuttle bus to work every day. There was a service and it was great! The employees are very kind and the service is excellent. Ah! I am good at English, too! If you have another chance to come to Haiphong, Vietnam, I will choose this hotel without hesitation. I recommend you! a very nice hotel. a Wi-Fi at a good speed good!! 깨끗한 방과 청결했던 청소상태. 다양했던 조식. 매일 회사로 가는 무료셔틀. 무료와이파이! 모든게 좋았습니다 직원들도 굉장히 친절하고 늘 밝은 얼굴로 손님을 대했습니다! 다시 하이퐁에 오게 된다면 망설임없이 이 호텔을 선택할 것 입니다!
Read more
Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from thienkieu, Public Relations Manager at Pearl River Hotel
Responded Dec 16, 2019
Dear Mr.jh041110, Thank you so much for taking time to review us. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Pearl River Hotel and we hope that you will consider us for your next business trip! It is really a special gift to start our new working day, I will share to all of our staffs to motivate them trying their best. We wish you a good day and look forward to welcoming you back soon. Best Regards, Kieu Dao Assistant Sales & Marketing Manager Pearl River Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
LoveTravel44146 wrote a review Nov 2019
2 contributions
Impressive property, easy to identify and reach. Cheerful and helpful staff, made us at home instantly. Tastefully furnished, exceptionally spacious and stylish room. Clean and neat, good bed quality and slept like babies after pretty long time. Liberal breakfast options with good replenishment. Stayed two nights here and thoroughly satisfied and refreshed. By far, the best we have stayed so far. Shall again stay here while at Hoi Phang. Strongly recommend for business and leisure travelers.
Read more
Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from thienkieu, Public Relations Manager at Pearl River Hotel
Responded Dec 16, 2019
Dear LoveTravel44146, Thank you so much for taking time to review us. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Pearl River Hotel and we hope that you will consider us for your next business trip! It is really a special gift to start our new working day, I will share to all of our staffs to motivate them trying their best. We wish you a good day and look forward to welcoming you back soon. Best Regards, Kieu Dao Assistant Sales & Marketing Manager Pearl River Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Hai Phong area.
PRICE RANGE
C$74 - C$85 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Pearl River Hotel
LOCATION
VietnamHai Phong
NUMBER OF ROOMS
113
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Pearl River Hotel - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Pearl River Hotel
What are some of the property amenities at Pearl River Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pearl River Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a pool view.
What food & drink options are available at Pearl River Hotel?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Pearl River Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Pearl River Hotel?
Conveniently located restaurants include Rei Bar & Kitchen, Pizzeria Four Seasons, and The Dining - Hai Phong.
Are there opportunities to exercise at Pearl River Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pearl River Hotel have airport transportation?
Yes, Pearl River Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pearl River Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pearl River Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pearl River Hotel?
The staff speaks multiple languages, including English, Chinese, Japanese, Vietnamese, and Korean.
Are there any historical sites close to Pearl River Hotel?
Many travellers enjoy visiting Hang Kenh Communal House (3.6 km).