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Aston Tanjung Pinang Hotel and Conference Center

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Aston Tanjung Pinang Hotel and Conference Center
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290 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Singapore
Reviewed 2 January 2017

My room has faulties that no one attended to despite the complains made twice. My room's light were faulty & charging point beside my bed were spoilt.very inconvenient Food-not much of varieties.Definitely need to work on KTV was not set up and i had to wait 20 mins in the KTV room while they set up. people were drilling away...

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Helpful?
Thank zubaidah_bakar
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mrs. Zubaidah_bakar Thank you very much for taking the time to share your stay experience through Tripadvisor. We are delighted to have your feedback on What u Think and Feel during your stay. Through such feedback, we are able to gauge those areas in need of our attention and to take the necessary steps to rectify such issues .as...

Singapore
Reviewed 28 December 2016

Value for money, Very helpful and prompt service from all staff Reasonable breakfast Location is not fantastic but ok, Some of the food items good. But need improvement with overall menu and taste Not enough alocholic drink/beers available Swimming pool area need to be more clean Room carpets are getting dirty

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1Thank Bas B
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Bas B Thanks you very much for taking your time to share your experience through TripAdvisor, with such feedback, we are able to gauge those areas in need of our attention. I have also noted your comment on the facility of pool and room carpet and most importantly the taste of food was not tasteful, and immediately shared it...

Singapore, Singapore
Reviewed 28 December 2016

Hotel staff assisted customers well with smiles during check-in/check-out. Bell staff patiently and politely greeted us well from the hotel door till the hotel room door delivering our luggages. Hotel surroundings is peaceful and good views. Rooms are comfortable. Hotel are accessible by taxi from the Ferry Terminal. Distance to shops and eateries are reasonable. A good getaway for families...

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Thank G SAEMAH S
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. G Saemah, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We hope you will...

Denpasar
Reviewed 24 December 2016

To whom it may concern, I would like to express my compliments to your staff, Mr Ilus who has handled our check in process at Aston Tanjung Pinang. He was very patient and helpful in helping us with our check in process Thank you for the lovely experience and helping us to ensure that the check in was such a...

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Helpful?
Thank aniemahayani
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Anie Mahayani, Thanks you very much for taking your time to share your stay experience through Tripadvisor. We are glad to know that you had a wonderful stay and hear such as a compliments of our staff (Mr. Ilus) . Your kind words will be share to all staff members and receiving such feedback from guest like yourself...

Reviewed 19 December 2016 via mobile

It was a pleasant stay. The hotel room is very clean.. Friendly staff and really helpful.. Good service and great breakfast with varieties of food.. Difinitely will come back to stay, it is also recommended for everyone that looking for hotel.. 👍👌

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Thank friskaingrid
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Friska Ingrid, Thank you very much for taking the time to share your stay experience through Tripadvisor . We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . We hope not to...

Yogyakarta, Indonesia
Reviewed 17 December 2016

room clean and comfortable and area is only 5-7 minutes from airport (by car), but not satisfied with the hot water facility, since its only a bit warm, not hot (Even I set the water faucet to the max). the problem is, I'm travelling with my mother who, with the healthy reason, always need hot water for taking a bath....

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Thank tyasayua
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Tyasayua, Thanks you very much for taking your time to share your stay experience through Tripadvisor We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . And our sincerely apologies for the inconvenience...

Reviewed 15 December 2016 via mobile

We are very delighted during our stay at Aston Tanjung Pinang, This is our honeymoon trip and everything was great in particular our room very comfortable and super clean, My wife love so much honeymoon set up decoration, Very big thank you for housekeeping team to prepare it for us, Over all we had wonderful stay and memorable one, No...

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Helpful?
Thank Maz U
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Maz U Thanks you very much for taking time to share your stay experience through Tripadvisor. First and foremost, from the entire of Aston Tanjungpinang team, we wish you a Happy wedding anniversary , May the freshness of your love ,always remain... We are great to know that you had a wonderful stay with us and your kind...

Jurong, Singapore
Reviewed 7 December 2016

Family Getaway in Tanjung Pinang. It was a great family outing. The hotel was clean however some of the facilities are rather weathered. Good for couples who need privacy. A quiet and nice ambience for respite.

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Thank hazzyh64
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Hazzyh64 We appreciate that you have taken time to advice us your stay experience through Tripadvisor. We value your comment about some of the facilities are rather weathered ,through such feedback ,we able to gauge those areas in need of our attention and take the necessary step to rectify the same. We look forward to welcoming you again...

Reviewed 26 November 2016 via mobile

The hotel was great. Services of their staff are good as well. The customer service counter assist well in buying ferry ticket and arranging transportation. Although the hotel is quite far away from town area, its a nice place to relax and stay for overnight.

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1Thank Jay K W
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Jay K.W, Thank you very much for taking the time to share your stay experience through Tripadvisor . We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . We hope not to...

Jakarta
Reviewed 24 November 2016

Since the town and culinary was quite far form hotel and also no taxi so this become the weakness of the Aston hotel. But the service was great and full of smile, the pool also clean, the room was comfortable to get rest.

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1Thank binar_suseno
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Binar_suseno, We appreciate that you have taken time to advice us your stay experience through Tripadvisor. Great to know that you are happy with our service during your recent stay with us. And your comment about the taxi service is noted. As of now, we has provided free shuttle to and from airport. But you will pleased to...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: $59 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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Questions & Answers

Here's what travellers have asked, with answers from Aston Tanjung Pinang Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Aston Tanjung Pinang Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms are very well priced and represent great value.”
 of 5 bubbles Darthhayda, 12 Feb 2017 | Read review
“Upper rooms have less noise from pool.”
 of 5 bubbles 866rodw, 27 Oct 2016 | Read review
“Room facing the road is quite noisy as the window is single pane glass.”
 of 5 bubbles Tulang_B, 24 Oct 2016 | Read review
“Higher floor view skyline”
 of 5 bubbles David0545, 15 Sep 2016 | Read review
“with a view to the swimming pool”
 of 5 bubbles SidSharma2014, 31 Jul 2016 | Read review
5 of 5