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Kilaguni Serena Safari Lodge

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674 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Kuala Lumpur, Malaysia
Level Contributor
521 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 2 weeks ago

Nice lodge but far from Mombasa. Took us 7 hours to reach this lodge from Mombasa due to the bad roads to get there. Only zebras at the watering hole when I stayed there. No aircon in room. Just a noisy overhead fan. Good wifi. Food was ok. Good to do once.

Helpful?
Thank roryjdoyle
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Jambo and greetings from the Tsavo. Thank you for your time taken to review us on Trip Advisor. i have taken note of the length of time to reach the lodge as this is attributed to the ongoing efforts of the Central Government of Kenya in repairing a section of the Mombasa highway once this is complete coupled... More 

Dubai, United Arab Emirates
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago

We arrived in time for lunch after a long drive from Mombasa. The food was very good in general. Unfortunately our waiter was in a bad mood, but the manager addressed this the next day as our guide complained. The setting is second to none, views of a water hole and into the distance as far as the eye can... More 

Helpful?
Thank lexy007
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Jambo and greetings from Tsavo. Thank you for sharing your experience of the Serena Kilaguni Safari Lodge on Trip Advisor. I am very pleased that you had a Fabulous time during you last stay on your safari. Thank you for your generous comments on Food, the views provided with our unbeatable location and being a good Ambassador by... More 

Western Norway, Norway
Level Contributor
330 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 29 October 2016

The approach to the lodge does not prepare you for the spectacular views that greet you as you walk through reception to the large open banda overlooking the water hole . We were lucky to see a large selection of animals including lion during our stay all from the comfort of our verandah or bar area whilst nursing a cold... More 

Helpful?
Thank GunnHa
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Warm greetings from the Serena Kilaguni Safari Lodge. I appreciate your taking out time to share feedback on Trip Advisor. I am glad to hear that you found our rooms comfortable, enjoyed our meals and our staff took good care of you The entire team at the Lodge was very happy to be of service to you, and... More 

Chichester, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 October 2016 via mobile

Kilaguni Serana Lodge was the first night of a 10 day trip (our first safari). After a long flight and drive from Nairobi, we were were delighted by everything this lodge has to offer. The dining room (and the room we had) overlooks an excellent watering hole where we saw plenty of zebra, buffalo and elephants. The room was well-appointed... More 

Helpful?
Thank David W
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Jambo and greetings from Tsavo West. We appreciate your effort to post a review on Trip Advisor following your recent stay with us. I am delighted that we made your overall excellent, as you enjoyed the room overlooking the magnificent watering hole with abundant wildlife. My team at Serena Kilaguni Safari Lodge is grateful for the compliments extended... More 

Nairobi, Kenya
1 review
Reviewed 7 October 2016

This has to be one of the best hotels around. Picture yourself taking dinner and a few metres away an elephant is having an evening cool down bath.I stayed in the hotel in Sep and cant wait to go back and experience more of what Kilaguni offers. Their food is fresh..yes fresh and the hotel has a very friendly and... More 

Helpful?
Thank dennokameni
Kent, Washington
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016

Wonderful facility with a window onto wildlife from your room or the lounge area. The accommodations are in excellent condition, the rooms very comfortable, an inviting staff and waterhole for the wildlife! We only spent one night while we transitioned the area, but I can see while people make this a destination.

Helpful?
Thank John T
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear John Warm greetings from the Kilaguni Serena Safari Lodge. Thank you for taking time out to share feedback on Trip Advisor referring your experience. I am glad that memorable experience. Your compliments on our Facility, service and staff are greatly appreciated. We eagerly await your return to the Tsavo West for longer stay with us. Kind Regards, Chahenza Dan... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2016

I stayed three days here, and I wanted to stay longer. The staff went out of their way to make everyone feel comfortable. The views and the food were outstanding. The rooms were very clean and spacious. Stepping onto the balcony and seeing the animals in their natural surroundings felt like a National Geographic moment! I will definitely return!

Helpful?
Thank mjaHouston_Texas
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Jambo and greetings from the Tsavo. Thank you for your time taken to review us on Trip Advisor. Our staff remains the greatest asset we have. I am very impressed that they made your stay comfortable and worth writing about. Your kind words on our Food, rooms as well as the Amazing views from our rooms in your... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 September 2016 via mobile

This is one serene stunning best place for a well deserved relaxing place away from the rest of the world. Serena kilaguni has stunning views from. The restaurants/rooms as you dine you overlooking the wild animals from the park. This is a must see. Stunning

Helpful?
Thank Anne B
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Anne, Thank you for taking time to share your views on TripAdvisor referring your experience The Amazing views of Chyulu Hills remains a must see attraction for Serena Kilaguni I look forward to welcoming you back to the Serena Kilaguni Safari Lodge. Kind Regards, Chahenza Dan | Lodge Manager More 

India
Level Contributor
116 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 18 September 2016

The high point of Kilaguni Serena Safari Lodge in Tsavo West is it absolutely stunning location.Bang on top of a large watering hole with the Kilaguni mountains ahead as a backdrop...simply wow! You have a feast of watching a variety of animals sauntering along through the day and night to around 100 ft away from the lounge or room if... More 

Helpful?
Thank IndiaRavi
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Greetings from Kilaguni Serena,Tsavo west Thank you for taking time out to share your positive review referring your experience .It was our great pleasure extending our hospitality to you, and we are happy to know that we exceeded your expectations in your own words you describe 'we score A++' You have described Serena as the place to be... More 

Castillion
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 September 2016

Location Kilaguni is in the Tsavo Park with unprecedented views of Mt Kilimanjaro ( weather permitting). the lodge sits easily into the natural landscapes with a very comfy old world feel. Accommodation We stayed in a suite and it is worth paying extra to have your own private balcony looking across the plains of Tsavo, you are so close to... More 

Helpful?
Thank ChrisCastillion
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Chris, We would like to thank you most sincerely for taking the time to share your detailed feedback on our Trip Advisor following your stay at Kilaguni Serena. I am so glad that all-round you had an amazing experience from the spacious Suite, to being able to provide closeness to nature that is toppled up with the breath taking... More 

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Near Kilaguni Serena Safari Lodge

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Situated in Tsavo West National Park in Kenya, the lodge commands a magnificent view second to none which extends to the rugged scenic Chyulu Hills in this 7065 square km park. The snowy dome of Mt. Kilimanjaro creates a perfect back drop. ... more   less 

Additional Information about Kilaguni Serena Safari Lodge

Address: Tsavo National Park West, Kenya
Region: Kenya > Coast Province > Tsavo National Park West
Price Range: $372 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kilaguni Serena Safari Lodge 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Kilaguni Serena Safari Hotel Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West
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Questions & Answers

Here's what travellers have asked, with answers from Kilaguni Serena Safari Lodge staff and other travellers.
5 questions
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10 days ago

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Questions? Get answers from Kilaguni Serena Safari Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring insect repellant”
 of 5 bubbles roryjdoyle, 19 Nov 2016 | Read review
“Higher levels with view of the water hole”
 of 5 bubbles GunnHa, 29 Oct 2016 | Read review
“Ask for a room facing the mountains.”
 of 5 bubbles mjaHouston_Texas, 1 Oct 2016 | Read review
“Choose a suite if you can, they are awesome...”
 of 5 bubbles ChrisCastillion, 13 Sep 2016 | Read review
“suite 2 if available”
 of 5 bubbles Scott1919, 23 Aug 2016 | Read review
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