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Kilaguni Serena Safari Lodge

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Kilaguni Serena Safari Lodge
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705 Reviews from our TripAdvisor Community

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Showing 550: English reviews
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Reviewed 2 days ago NEW

The hotel is beautiful, great grounds and views from the rooms and especially the dining area where you can see the waterhole where animals come during the day and at night. The members of staff are very polite and eager to help , their rooms are big enough i recommend 17-25 also 42-46 were good and closer to the pool....

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Helpful?
Thank Brian N
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Brian, Jambo and greetings from Serena Hotels. Thank you for taking time out to share your review. It was our pleasure extending our hospitality to you during the time you spend with us at the kilaguni Serena. We are grateful to receive your compliments related to the food, the staff friendliness and overall service. We hope we shall have...

Wakefield, Canada
Reviewed 1 week ago

At many times throughout the day, some kind of animal would come by the watering hole. So nice to be able to witness the wildlife theater straight from the restaurant or room balcony. Thought the rooms were ok, food was very good (not phenomenal, although the coffee was top-notch), service was great, and view was spectacular. The park is gorgeous,...

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Helpful?
Thank Rick S
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Rick, Warm greetings from Serena Kilaguni and thank you for reviewing us on Trip Advisor. Thanks for your compliments on our food, ,Service ,and our accommodation experience that is enhanced by our magnificent location that enables in your own words "wildlife theater straight from the restaurant or room balcony" We look forward welcoming you and your friends back in...

Nottingham, United Kingdom
Reviewed 1 week ago

As part of our package booked through Julius Thuvi Safaris, (please see our other reviews detailing other lodges/hotel and review for Julius) we had one night at the simply amazing Kilaguni Serena Lodge at Tsavo West - what a place, this was out of this world, the views, the staff, the food, the welcome and the rooms were incredible, and...

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Helpful?
Thank clairesfluffy
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Warm greetings from Tsavo west and thank you for reviewing us on Trip Advisor. Our staff remains the greatest pillar of our brand. I am impressed that you found them incredible . Thanks for your compliments on our food,service from our staff and overall stay My team is looking forward to hosting you in the near future Warm...

Reviewed 2 weeks ago via mobile

First there's a rough road to Kilaguni but smooth by Kenyan standards. Even a saloon car can handle it pretty well. On arrival the staff was super fast with our check in. They're all so friendly. And have I mentioned Isaac the Lodge Manager? He makes time to talk to all guests at almost all meal times. We felt so...

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Thank Alice W
Bali, Indonesia
Reviewed 3 weeks ago

The pictures on here really don't do it justice! This hotel is absolutely stunning! Ok - there are some hotels that might have fancier bedrooms etc., but the location, the staff, the views, the food and just about everything else are perfect! The staff are incredibly friendly and will greet you by name whenever they can and looked after us...

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Helpful?
Thank j0shtm93
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Jambo and greetings from Kilaguni Serena Safari Lodge in Tsavo west. We thank you for your time to review us in detail and the exceptional rating of our Lodge. I am delighted that over your 3 nights stay, you have found consistency in our service offering. It is inspiring to note that you had a great welcome experience...

Reviewed 3 weeks ago via mobile

Everything about this place is 5***** It's the best place you would want to relax in the wild. Excellent staff and the food is awesome. Rooms are nice, clean and very comfy. View the animals while having your meals or just relax with a drink and enjoy the wild side of nature. The best👍🏻👍🏻

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Helpful?
Thank Shaffi A
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Jambo and greetings from Kilaguni Serena. We thank you for your time to review us and the exceptional rating of our lodge. I am delighted that you have found our location ideal to enjoy in your own words "relax and enjoy wild side of nature" It is inspiring to note that you had a great overall experience as...

Isle of Wight, United Kingdom
Reviewed 3 weeks ago

This is a very good place for viewing wild life at the water hole and also ideally located for drives through the national park. The scenery is stunning. The staff were welcoming and knowledgeable; advising us as to where to have really close views of lions. We also went to the Roaring Rocks, the lava outflows and the Lookout for...

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Thank Wallowsabroad
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Thank you for taking out time to review us on Trip Advisor. I am very pleased that you left with fond memories of the Kilaguni Serena Safari lodge. It is with gratitude that I take your compliments on our location, the comfort of our rooms, our meals and Friendliness of our staff we look forward to hosting you...

Reviewed 21 February 2017

The first thing that meets you is the super friendly people who unload your luggage, next was the friendly staff at check-in. Our room was nicely furnished and clean. The wifi was strong throughout the lodge and our room. We weren't able to use the pool due to our safari schedule but it looked nice. The highlight of the lodge...

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Helpful?
Thank paul s
SerenaHotels, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Jambo and greetings from Serena Hotels. Thank you for taking time out to share your review. It was our pleasure extending our hospitality to you during the time you spend with us at the kilaguni Serena. We are grateful to receive your compliments related to the food, the staff friendliness and overall service. We hope we shall have...

bucharest
Reviewed 10 February 2017

Kilaguni (which means baby rhino in swahily) is a wonderful lodge with incredible views of the Chuly Hills. From what our guide told us, it is the best option for Tsavo West. Luxury rooms with volcanic stone walls, private terrace and a view to die for. The pool is also very nice and taking a swim in between safaris is...

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3Thank 10trips10tips
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest, Greetings from the Tsavo and thank you for taking time out to share your experience on Trip Advisor. I am pleased that you had a great stay with us. Thank you for the inspiring remarks on our accommodation, as well as our location to enable you enjoy the beautiful views of the Chyulu hills. I look forward to...

Nairobi
Reviewed 2 February 2017

Every year I have been happy to book my guests here. Kind staff, beautiful place, excellent service and delicious meals. In the entire Tsavo West, Kilaguni is my recommended choice of Home in the wild anytime. No disappointment!

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Thank PJMAIDAN
Chahenza D, Manager at Kilaguni Serena Safari Lodge, responded to this review

Dear Guest Thanks for taking time out to review us on Trip Advisor. We appreciate your recommendation of Kilaguni Serena Safari Lodge as the accommodation option for Your Guests in the entire Tsavo West The hospitality of our staff as commended by your uplifting remarks has been shared with them and are grateful. I am delighted for the vote of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Situated in Tsavo West National Park in Kenya, the lodge commands a magnificent view second to none which extends to the rugged scenic Chyulu Hills in this 7065 square km park. The snowy dome of Mt. Kilimanjaro creates a perfect back drop. ... more   less 

Additional Information about Kilaguni Serena Safari Lodge

Address: Tsavo National Park West, Kenya
Region: Kenya > Coast Province > Tsavo National Park West
Price Range: $309 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kilaguni Serena Safari Lodge 4*
Number of rooms: 56
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Also Known As:
Kilaguni Serena Safari Hotel Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West
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Questions & Answers

Here's what travellers have asked, with answers from Kilaguni Serena Safari Lodge staff and other travellers.
7 questions
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Doncaster, United Kingdom
4 months ago

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Questions? Get answers from Kilaguni Serena Safari Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“17 - 24 have good views,are very spacious and closer to the restaurant ,42- 46 are closer to the pool and are also spacious but not as big”
 of 5 bubbles 283briann, 28 Mar 2017 | Read review
“Closer to the hotel also means closer to the watering hole. All of them seem quiet, unless an elephant decides to trumpet ;)”
 of 5 bubbles ricksteenweg, 19 Mar 2017 | Read review
“All the rooms looked as amazing as ours”
 of 5 bubbles clairesfluffy, 19 Mar 2017 | Read review
“Request an upstairs room overlooking the waterhole. Close to restaurant has best views (maybe noisier)”
 of 5 bubbles j0shtm93, 6 Mar 2017 | Read review
“No air conditioning, at least not in our room, so use the insect screen that allows one to open the balcony doors at night.”
 of 5 bubbles Wallowsabroad, 3 Mar 2017 | Read review
5 of 5