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Hornbill Resort

11/06/2017 12/06/2017
1 room 2 adults 0 children
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28 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Reviewed 4 weeks ago via mobile

Never have I felt the need to submit a bad review for a hotel before but this one has led me to it. Having needed to book a room last minute over a long weekend this was the only place available in our price range (the price had been doubled to rm243 due to the public holiday). Had we paid...

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Thank Charlotte H
Kuala Lumpur, Malaysia
Reviewed 10 March 2017 via mobile

The rooms are newly renovated. Got swimming pool both for adult and kids. But the lobby area is old and unattractive. Not like a proper lobby area. Even the lobby counter is very small and i only saw one staff there. No gardener or other staff. So not enough hand to handle everything. TV channels are very poor. Got no...

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Thank whyfarouk
Reviewed 25 January 2017

perfect budget resort for travelers, good place for family. location of this resort in quite strategic because near to the beach, taxi station, seafood restaurant and any other small shops. this resort can provide room from 2 person per room until 8 people family room which is quite cheap for me. However, this resort is located just in front of...

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Thank Muhammad I
Kuala Lumpur, Malaysia
Reviewed 2 February 2016

The room was newly renovated and reasonably comfortable, but the promised high speed internet connection, the wide range of satellite TV-channels and a daily in room service doesn't exist. I am not sure, how long one has to stay there to become eligible for the cleaning service, bcs. we stayed for 5D/4N and no one bothered to at least take...

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Thank Nornia
Izzat_Ibrahim, Front Office Manager at Hornbill Resort, responded to this review

Dear Nornia, Greetings from Hornbill Bay Resort. Thank you so much for visiting us recently and for sharing your review. We truly appreciate your positive recognition of our newly renovated room, but at the same time, we are sorry that we did not live up to your expectations. Rest assured remedial actions have been taken. Once more, thank you for...

Reviewed 7 January 2016

Book this thru Hotels.com. Was told that room C/W Standard Room, 2 Single Beds, Free wired Internet access, 19-inch LED TV with satellite channels. No such things as 2 single beds, only 1 single bed which is dirty and smelly. No internet access, and the TV is only 12’ CRT (1990’s) with was found faulty. This is totally CON, spent...

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Thank ฟาริด อ
Izzat_Ibrahim, Front Office Manager at Hornbill Resort, responded to this review

Dear ฟาริด อ, Greetings from Hornbill Bay Resort. First of all; we would like to thank you for choosing Hornbill Bay Resort. Nevertheless, we appreciate your feedback and we currently refurbishing our product by stages. Little bit insight on our plan, as today, 29th March 2016, we just finished replacing all CRT TVs with LCD TVs in all rooms. We...

Melaka, Malaysia
Reviewed 27 December 2015

Nothing good to say about this resort. It's a nightmare resort. I have paid half a thousand for two nights and I feel that I have been cheated. No soap, noisy air cond, no place to put our luggage, no table and no chairs for us to sit, The room is very small and dirty not as shown in the...

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2Thank jump373
Izzat_Ibrahim, Manager at Hornbill Resort, responded to this review

Dear jump373, Greetings from Hornbill Bay Resort. Thank you for taking the time to share your valuable comments. We are sorry to hear you felt underwhelmed by our facilities. Rest assured your comments have been noted and recorded and we are taking corrective actions to further improve ourselves as we strive to deliver the best in customer service. As today,...

Selangor, Malaysia
Reviewed 10 March 2015

Nothing good to say about this resorts. I feel cheated by this resort the pictures showed by the runner at the Jeti Lumut & hotel website are totally different from the actual room. The runner said the resort will provide us extra mattress, so we agreed to book. Rude receptionist promise to send the mattress but no one came. The...

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1Thank candy1724
Izzat_Ibrahim, Manager at Hornbill Resort, responded to this review

Dear candy1724, Greetings from Hornbill Bay Resort. Thank you for staying with us and thank you for sharing your comments. I do apologise for the shortfalls that you have experienced on this visit. Rest assured we are currently addressing these shortfalls. My team and I look forward to welcoming you back and providing you a better experience. Regards, Izzat Ibrahim....

London, United Kingdom
Reviewed 25 February 2015 via mobile

Myself, my boyfriend and our friends, a family of two adults and three children, had booked to stay here for a holiday together. Within about 15 minutes we had decided to leave and find an alternative place to stay. This place really is only suitable for people who are really willing to rough it, and even then I would advise...

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1Thank Kate L
Izzat_Ibrahim, Manager at Hornbill Resort, responded to this review

Dear Kate L, Greetings from Hornbill Bay Resort. Thank you so much for visiting us and for taking the time to share your detailed review with others. Please accept my sincere apology for your unpleasant experience. I fully empathize with your situation and can relate to your dissatisfaction. Please allow me to elaborate as well on what we have done...

Shanghai, China
Reviewed 30 December 2014

Not great value by any stretch of the imagination. The location is good but that's about all it has going for it. If you find yourself there are much better options just up the road. Room was on the shabby side and the receptionist not particularly helpful.

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1Thank Philip_Rebbeck
Izzat_Ibrahim, Manager at Hornbill Resort, responded to this review

Dear Philip_Rebbeck, Greetings from Hornbill Bay Resort. We are delighted to hear the positive comment regarding our location and equally disappointed to note that our resort was not to your liking. Please accept my sincere apologies for the services that were not to your expectations and for any inconvenienced caused. We are seriously concerned about your valued comments in regards...

Reviewed 9 December 2014

i'am really satisfied this resort. you will enjoy with the environment at this resort. The service also very good and no problem. you can had a sea view at this resort also. the room and toilet is very clean

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1Thank amira428
Izzat_Ibrahim, Manager at Hornbill Resort, responded to this review

Dear amira428, Greetings from Hornbill Bay Resort. Thank you so much for your stay at Hornbill Bay Resort and for taking the time to write such a positive review of your experience. I am delighted to read that you enjoyed the environment of our resort, and the incredible service delivered by my team. Thank you so much for your kind...

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11/06/2017 12/06/2017
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Amenities

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  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Room Service

Additional Information about Hornbill Resort

Address: Lot 4462 Teluk Nipah, Pulau Pangkor 32300, Malaysia
Region: Malaysia > Perak > Manjung District > Pulau Pangkor
Price Range: $36 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hornbill Resort 2*
Number of rooms: 20
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Questions & Answers

Questions? Get answers from Hornbill Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the first floor room as u can see the view of the beach”
, 25 Jan 2017 | Read review
“Go to another hotel”
Philip_Rebbeck, 30 Dec 2014 | Read review
“rooms on the south side are quieter”
amira428, 9 Dec 2014 | Read review
“Choose the rooms facing the sea as all the rooms have balcony to relax.”
arryan456, 30 May 2014 | Read review
“Take the hill view”
muhamadkl, 1 Jan 2013 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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