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S'kan Styles Hotel

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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129 Reviews from our TripAdvisor Community

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Reviewed 1 week ago

Reasonable hotel. Quick check in and check out. Great location on the Sandakan waterfront. Staff were very friendly and more than helpful. We were able to store our luggage safely when we went off on a 4 day tour around Sandakan for no extra fee. The room and bathroom were clean and the bed comfortable. The airconditioner worked well and...

Thank travelbugsonthego
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear travelbugsonthego, Thank you for staying with us, and appreciate you taking time to share your feedback on the hotel. It always our deep honor to have your strong support to the Hotel at all time. We are very glad to know that the products, services and facilities provided were up to your expectations, and most importantly that you happy...

Lisbon, Portugal
Reviewed 1 week ago

Negative: Incredibly dirty. I mean incredibly, to the lowest standard I've ever found in such a Hotel of this expected standard (pictures attached can say it better than I would ever, in case one thinks I'm too fussy). In fact, I plan to complain to Booking for advertising/selling this Hotel way above what it is. The rooms were very dirty,...

Thank MValenteRola
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear MValenteRola, First of all, our sincere apologies for the unpleasant experience you had encountered in our hotel during your stay with us, especially the room cleanliness and facilities. With regards to the hotel products, we are pleased to let you know that refurbishment of the guestroom and walkway corridor is currently on going.Half wing of one level include 17...

Reviewed 3 weeks ago via mobile

1. Room: + coffee & tea fascilites + shower and bathroom fascilites + simple breakfast buffett included - on one day there was a concert or sth outside and it was noisy at night - wifi was super slow 2. Location: + 5 minutes walk to the minivanstation + next to the shoppingmall 3. Staff: + lovely and helpful girls...

Thank myegotrip
Betsy_LL, Manager at S'kan Styles Hotel, responded to this review

Dear Vanillemilch45, Thank you for taking time to write to us on your feedback. we are glad that you enjoyed our well equipped room, facilities and services from reception. Indeed the hotel extremely strategically well-located in the center of town area. However, we apologize that the comfort of your stay was interrupted due to the bad experience you had mentioned....

Brisbane, Australia
Reviewed 16 April 2017 via mobile

We stayed at the Sandakan Styles for 2 nights during a recent trip to Borneo and would recommend this for anyone looking for a simple, clean, and relatively comfortable stay in the centre of Sandakan. The hotel used to be an Ibis Styles hotel and maintains the same basic design, décor, and facilities, though it is showing signs of age,...

1Thank ShaneAndRobbie
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear ShaneAndRobbie, We were happy to hear that you love the Hotel facilities and decoration during your stayed with us. However, we sincere apology prior the problem you encountered (wifi and breakfast issue). Rest assured we will emphasize more effort to improve guest service and hope you wll witness the improvement for your next return. We hope to see you...

Sunshine Coast, Australia
Reviewed 14 April 2017

In central Sandakan, right on the waterfront. Large comfortable rooms, mine with spectacular water views. Breakfast is buffet style in restaurant next door and good choice of food. Easy walk around town to shops and markets.

Thank Sue H
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Sue H, Thank you for the great comment to the Hotel during your experience stayed. Your comment always the priority to motivate Hotel entire staff to work better and improve to serve all guest better. We wish to welcome you to stay with us when you visit Sandakan again! Best regards, The Management of S'kan Styles Hotel

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 11 April 2017 via mobile

First, one needs to be aware that there are places not on Trip Advisor, especially around the Styles Hotel. I arrived without a reservation but anyway there are many small hotels which look ok from the outside and possibly less expensive. But Styles had a room for me. If I can pay about 30USD a day for a single room...

Thank A TripAdvisor Member
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear valued guest, Good day to you! Your review has most certainly made our day! It's great to know that you had a wonderful time here at the hotel. Your positive review is very much appreciated and has most certainly inspired the team to continue on delivering good and friendly services to our valued guest. Last but not least, we...

Reviewed 21 October 2016 via mobile

I stayed at this hotel in October. I was greatly disappointed by the breakfast. We got there at 10 a.m. and it was supposed to continue until 10:30 a.m. however that was barely any food left even though it was supposed to be an all-you-can-eat buffet. The remaining food was cold. The room was Dusty. The View was of the...

Thank thomas1222
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear thomas1222, Please accept our apologies for the shortfall in service your experienced at our restaurant. I had already met with our operation manager to discuss your input and are working on ways to ensure that we do not disappointed any other guest in a similar way as guest satisfaction always the top priority for us. We really value you...

Reviewed 20 October 2016

When this hotel was previously managed by Ibis, the hotel was tip top condition and since 2015, the owners have decided to drop the Ibis management and manage it by themselves which is their downfall. The hotel is really bad now and for the price, I would rather recommend staying at Four Points, just 20 meters away. I have stayed...

1Thank infomalaysia
Betsy_LL, Manager at S'kan Styles Hotel, responded to this review

Dear infomalaysia, Thank you for taking time to share your honest thought with us. First of all, I on behalf the hotel team to sincere apologies for the poor standard of hotel service quality made you so disappointed. I, as the operation manager have personally met with Housekeeping supervisor to ensure the necessary action for the stain linens and cleanliness...

Kuala Lumpur, Malaysia
Reviewed 22 September 2016 via mobile

Friendly and nice staff upon check in. Modern design and clean Internet super slow till can't use. You won't find indoor slippers yourself but call to request for that Called twice to complain toilet can't flash, said will come to check but no one turn up. Called third time, no one answer anymore. Outcome: whole stay can't flash toilet. Window...

1Thank yeejia
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear yeejia, We sincere apology it was unpleasant experience during your stay with us. We had delivered the message and rectify the problem accordingly. Rest assured we will learn from the mistake and avoid the defect to be happen in the near future. About the wifi issue, as informed the speedy of wifi at town area coverage is quite slow....

Kuantan, Malaysia
Reviewed 21 September 2016 via mobile

Well unique modern designed bedroom room with beautifully choicest coloured although quite small. But the bathroom needs more supervision. Centred in city with a lot of shopping activities around. A great choice for seafood and shopping lovers. Nice and simple breakfast with the beautiful sea view. Smoke-free hotel and RM200 fine if caught smoking in the hotel. Well recommended and...

1Thank kamarasaman
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Kamarasaman, Thank you for write us the great comment during your stay. The hotel concept is mainly for young, energetic, and stylish to refresh all guest who walk in to the hotel. As Sandakan well known as Little Hong Kong and those old shop-lot with building still maintain. The central market just 5 mins walking distance with selling of...

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Hotel & Grounds (13)
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Dining (1)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
Room/Suite (7)
Dining (2)
Business Centre/Function Rooms (1)
Other (5)
11/06/2017 12/06/2017
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Strategically situated at the Sandakan Harbour Square, a prominent leisure and commercial hub in Sabah, S’kan Styles Hotel is a trendy, colorful-designed hotel standard facilities to accommodate both international and domestic travelers. This part of the beautiful Borneo Island has so much to offer to all travelers with its tropical paradise and renowned ecotourism adventures. S’kan Styles Hotel has 133 well-appointed rooms and suites with vibrant colors and design, overlooking either the waterfront or bustling Sandakan town. Each room offers the ultimate sleep with bedding, minibar, LCD flat screen TV, tea-coffee maker and free Wi-Fi internet access throughout the hotel. Private bathrooms are fitted with a rain shower. Near the hotel, guests will find an eclectic mix of unique shops and chic sidewalk cafes. To mingle with the locals, head to the central market where local produce and fresh-from-the-sea seafood can be found. The hotel is located only a 30-minute drive from the Sandakan Airport. Guests can also explore wide range of famous ecotourism destinations nearby, such as Sepilok Orang Utan conservation, Kinabatangan river cruise, Bornean Sun Bear Conservation Centre, and many more. TREATS Restaurant & rooftop, overlooking a beautiful ocean view where perfect spots for both business and leisure travelers to relax and experience the various food and beverage options available throughout the day. ... more   less 

Additional Information about S'kan Styles Hotel

Address: HS 12 Sandakan Harbour Square, Sandakan 90000, Malaysia (Formerly Ibis Styles Sandakan Waterfront Sabah)
Region: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range: $34 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — S'kan Styles Hotel 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Swiss-Inn Waterfront Sandakan Hotel Sandakan
Swiss Hotel Waterfront Sandakan
S'Kan Styles Hotel Sandakan, Sabah, Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from S'kan Styles Hotel staff and other travellers.
3 questions
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New Delhi, India
Melaka State, Malaysia
over a year ago

See all questions (3)

Questions? Get answers from S'kan Styles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View, but what's the point when everything is so dirty...?”
  • Bed to Bedstand
MValenteRola, 17 May 2017 | Read review
“Higher floor Sea view room is very nice”
mrCKLee, 6 Sep 2016 | Read review
“Rooms facing the sea are prettier rather than facing the town as its very noisy”
Vic_peiling, 20 May 2016 | Read review
“Definitely request a sea view - it's lovely!”
janpeter6568, 10 Apr 2016 | Read review
“Room facing sea is nicer, get higher floor rooms - quieter”
Faisal_Yunus, 16 Jan 2016 | Read review
5 of 5
US$24* /night
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