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Four Points by Sheraton Sandakan

Traveller (1140)
Room & Suite (372)
Pool & Beach (142)
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Sandakan Harbour Square, Sandakan 900000 Malaysia See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
4 Star accommodation
Oct. 7Oct. 8
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,407)
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All reviewsinfinity poolclub roomthe executive loungespg membershopping mallsea viewfish marketsulu seamodern hotelbuffet breakfastwater frontlocal marketstayed here for nightslocal foodturtle islandupon checkcomfy bed
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1 - 5 of 1,219 reviews
Reviewed 2 days ago via mobile

This hotel has a fabulous location if you want a city stay as opposed to staying out near Sepilok. This is my second stay here and this time I’d say the hotel is in need of a refurbishment.. not 4 star based on western standard...More

Thank Katie C
Response from PeterP5990, General Manager at Four Points by Sheraton SandakanResponded yesterday

Dear Katie C, Thank you for having stayed with us recently. We appreciate your comments which definitely have been taken as constructive. We do apologise if we have given you a poor impression of the product nevertheless we are pl asked to note that you...More

Reviewed 2 days ago via mobile

We were only here for 1 night before we headed out to Uncle Tans wildlife excursion. The place was dated and very rough around the edges..the room decor was tired, felt stuffy and the typical signs of years of wear and tear. Fine for a...More

Thank Robin I
Reviewed 4 days ago via mobile

A nice hotel unfortunatly after a long flight and wanting to sleep didnt get to explore hotel fully, but very clean comfortable room with a view over the sea with beautiful sunset. Staff very helpful and friendly. Breakfast was very good with a lot of...More

Thank faytelling
Response from PeterP5990, General Manager at Four Points by Sheraton SandakanResponded 2 days ago

Dear faytelling, Thank you for your comments and we are definitely glad that you found the room to be comfortable with the staff being friendly and of course the breakfast to top it all. Glad that you had a nice time. Hospitably yours, Peter Padman

Reviewed 1 week ago via mobile

Stay for 3 nights here. Super excellent service from front desk staffs, friendly and helpful. My favorite hotel in Sandakan. Free valet service. Room very spacious, i really love the bathtub. Definitely will visit again.

Thank Susilawati I
Reviewed 1 week ago via mobile

This hotel looks great in pictures but in reality the whole place needs a good clean and some TLC. It really is not up the Sheraton standards. The area and sunbeds around the pool were dirty and when you eventually did get served at the...More

Thank 11nicola88
Response from PeterP5990, General Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear 11nicola88, Thank you for your honest and sincere feedback from your recent stay at our hotel. We have taken your comments as constructive and sincerely apologize for the inconvenience that you had experienced. We definitely will address the areas which you have rightly identified...More

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Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within ...More the new Sandakan CBD. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$51 - US$85 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Sandakan Sabah, Malaysia
Malaysia > Sabah > Sandakan Division > Sandakan
Traveller (1,140)
Room & Suite (372)
Pool & Beach (142)
Dining (113)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
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Questions & Answers
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August 10, 2018|
AnswerShow all 4 answers
Response from FPSandakan | Property representative |
Dear Savanna, we apologize for the delay in response. Unfortunately, we had some issues with migrating some of the emails and yours may be affected. For now, we request your assistance to email to jennifer. michaelwong... More
June 18, 2018|
AnswerShow all 2 answers
Response from sunseal0ver | Reviewed this property |
Hi there, Also there are two bottles of drinking water every day, tea bags, instant coffee packets as well as tooth brushes and paste provided! Have a nice trip to Sandakan. Cheers!
Google Translation
May 20, 2018|
AnswerShow all 4 answers
Response from PeterP5990 | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
Room Tips
"Higher floors with sea views. The twin rooms have Queen beds. Single beds are King size."
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"higher floors are the best for better views."
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"There’s lodges just outside the Orangutans Offer another choice"
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"Choose sea/panoramic view"
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