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Four Points by Sheraton Sandakan

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Traveller (1072)
Room & Suite (358)
Pool & Beach (133)
Overview
  • Excellent46%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(126 reviews)
“club room”(19 reviews)
“shopping mall”(56 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,327)
There are newer reviews for Four Points by Sheraton Sandakan
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All reviewsinfinity poolclub roomshopping mallspg membersea viewfish marketcorner roombreakfast buffetfirst floorsulu seamodern hotellocal marketlocal foodwater frontstayed here for nightsturtle islandcomfy bed
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11 - 15 of 1,151 reviews
Reviewed 2 weeks ago

Let's be honest, it's no in the best location but, goodness was I wrong. It was such an enjoyable stay. Breakfast was the best in Borneo at all the places we stayed too. Room was so comfy, and robes! Shower pressure great. It was clean...More

Thank K M
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 2 weeks ago

Dear K M, Thanks so much for your wonderful comments from your recent stay. We are indeed glad to hear that you were indeed pleasantly surprised with our hotel and the product. Thank you for being a great Ambassador and promoting us to the rest...More

Reviewed 2 weeks ago

four of us went to Sandakan and stay in this hotel. Hotel is in the perfect location right in front of water, next to market, close to shopping. in fact we enjoy in the restaurant and the bar in the lobby.More

Thank EDNG333
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 2 weeks ago

Dear EDNG333, Thanks for staying with us recently and for your compliments on the hotel and location. We are glad that you also got to enjoy the facilities in the hotel especially Best Brew. Do let your friends and family know of our friend services...More

Reviewed 3 weeks ago via mobile

Had business/leisure trip. Stayed for 5 nights. View of the ocean from room. Infinity pool with stunning sunsets. Great breakfast selection. Staff very attentive. Hotel adjoins with the mall with certain selected outlets. And a cinema too.More

Thank MFS1406
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 weeks ago

Dear MFS1406, Thank you so much for your raving comments about our hotel from your return stay. We are indeed glad that you found our hotel and the services to be in your favour. We certainly hope that you will return again and experience more...More

Reviewed 3 weeks ago via mobile

Stayed a night here and chose it for its location. Likes - large spacious room - clean and fully equipped - full set of amenities provided - excellent sea view - reasonable rates - warm and friendly front desk staff - connected to the Harbour...More

Thank Romuluz75
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 weeks ago

Dear Romuluz75, Thank you for you feedback from your recent visit. We are glad that we were able to impress you in most areas and that you found our services and rates to be of value. With regards to the bath tub, our rooms on...More

Reviewed 3 weeks ago

Although the brochure and website makes this hotel look like a world in class hotel, it's not. Service wasn't great. Upon check in and departure, the lady at the desk was scrolling through her Facebook. Although our room had a fantastic view, we soon realised...More

Thank SJGillett
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 weeks ago

Dear SJGillett, Thank you very much for your feedback on your recent visit which definitely seem to have fallen short in most areas and certainly did not meet your expectations. We have taken your comments as constructive and look forward to correcting the areas that...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$57 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1072)
Room & Suite (358)
Pool & Beach (133)
Dining (112)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
jacslo
31 March 2018|
AnswerShow all 5 answers
Response from Peter P | Property representative |
Yes there are a few floors designated for smokers
1
Vote
john8050
20 February 2018|
AnswerShow all 6 answers
Response from Peter P | Property representative |
The hotel does provide hair dryers and kettles in rooms
1
Vote
29 December 2017|
AnswerShow all 10 answers
Response from Chris G | Reviewed this property |
Sorry, never ate in apart for breakfast (which was good). Along sea front are a row of street cafes - food is good and cheap there. Two towards the end seemed best
1
Vote
Room Tips
"Request a high floor for the view"
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"Don't bother booking a sea view room unless you really want it as most rooms have sea views anyway."
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"Water view better"
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"high fllor with water view"
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