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The Moorhouse Ikoyi Lagos - MGallery Collection

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126 Reviews from our TripAdvisor Community

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Showing 104: English reviews
British Columbia, Canada
Reviewed 3 weeks ago

Stayed at few days. Room was quite comfortable, clean and quiet. The room, however, was "not large". Air conditioning was on and off / intermittent. Food in restaurant was quite good. Parking available. Note: visit was before 2015.12

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Helpful?
Thank surferdude083
Abuja, Nigeria
Reviewed 5 weeks ago

The hotel is very nice,very good service with nice and courteous staff. The room is also clean and tidy. Overall experience, I will say wonderful. I am certainly going to use this hotel the next time I visit Lagos

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Helpful?
Thank shams101
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sisalim, I would like to thank you for sharing your experience at MGallery The Moorhouse, Lagos with the entire community on TripAdvisor. I am delighted to read that you enjoyed the overall experience. The entire team at MGallery The Moorhouse, Lagos, are working every day to offer a discreet yet permanent attention to our valued guests. You can count...

Lagos, Nigeria
Reviewed 1 November 2016

I breezed into this hotel from a long day trip to the Lagos East end and was amazed with the high level of professionalism of the reception staff; equally delighted by the cool and calm ambience of the hotel; its serenity, palatial look and high sense of safety and security. Nice, clean environment; very courteous staff

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Helpful?
Thank fataiodesile
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Fataiodesile, Thank you for choosing MGallery the Moorhouse, Lagos for your recent Lagosian getaway and for sharing your experience with the TripAdvisor community. I was pleased to read such positive comments reflecting the service provided by our teams at check in, during housekeeping service and your experience at our Aquarelle restaurant as timely and efficient service is what we...

Beirut, Lebanon
Reviewed 29 October 2016

I like the Moorehouse a lot. I have already given it a very favorable review on TripAdvisor, but this is a message to the management, and I hope they take it into consideration. The hotel has a major plumbing problem, when you open any water tab in the bathroom, red rusty water comes down for a few minutes before the...

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Helpful?
Thank joma0405
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Guest, Thank you for sharing your recent experience on TripAdvisor. We sincerely apologize for your negative experience at the bathroom and plumbing problem, which does not reflect our usual level of service, and rest assured that your concerns have been passed on to the staff and management. Indeed, our ongoing effort for improvement is a key element for providing...

Abuja
Reviewed 21 October 2016 via mobile

What the life of me is this? The restaurant does not allow u drop/swap item attached to ur meal even with ur allegies, what a chef. The hotel looks good on d outside but inside is another story. Feathers falling out of d pillows.

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Helpful?
Thank Olanike F
Abuja
Reviewed 13 October 2016

Came here for a strategic planing meeting...Check in was quick,if you can navigate the man y hallways and corners you would be fine.Rooms are clean and spacious..We had an issue with the fire alarm system that tripped on in the wee hours,but got a personal signed apology letter from the manager (nice touch). Central to most bubbling spots on the...

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Helpful?
Thank Bamiworldtraveller
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Bamiworldtraveller, On behalf of the entire team at MGallery The Moorhouse, Lagos, I would like to thank you for sharing your recent experience with us in such kind words. It is a delight to read you enjoyed your time with us and had a chance to be central to most of the surrounding places to our Hotel. I am...

Reviewed 6 October 2016

This is my second review of this hotel What happening i think the hotel needs some renovation, the room i stayed had moulds beginning to grow on the walls, Room service did not replace some of the items, and the staffs were overly friendly that they forgot to be professional.

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Helpful?
Thank Irene A
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Irene A., I would like to thank you for taking the time to share your feelings and expectations about MGallery The Moorhouse, Lagos, on Trip Advisor. Please believe that your recommendations are important and that we consider it as an opportunity to get better. We shared your comments with our Maintenance Manager and Food & Beverage director and work...

Paris, France
Reviewed 21 September 2016 via mobile

A nice boutique hotel where the most important for the staff is to make you feel at home ! The hotel is very safe, with nice rooms, a very friendly bar where you can chit chat with the regular customer and the staff. You can also relax by the pool and do some fitness . Food is ok simple and...

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Helpful?
Thank Dominique P
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Dominique P., The entire team at MGallery The Moorhouse, Lagos joins me in thanking you warmly for taking the time to share this lovely review on your third stay at MGallery The Moorhouse Hotel, Lagos. It is a great honor to read your kind words. It seems you had a lovely stay at our property and it couldn’t make...

Reviewed 18 September 2016 via mobile

Nice quiet boutique hotel. Hospitality excellent! Good food from chef. Nice bar covered outside for smokers when it's raining. Lot's of big dignities around. A place I will be countless times. Regular exhibitions are held from Nigerian painters. You can relax at the swimming pool (not big) but okay. Fitness center well equipped with Technogym machines. I'll be back.

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Helpful?
Thank Joy A
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Joy A, Thank you very much for your kind review and for taking the time to share it on the TripAdvisor community. We were very happy to welcome you, and it is a real pleasure to read that your stay in Lagos went well. Your wonderful comments have been shared with our teams and they join me in thanking...

The Hague, The Netherlands
Reviewed 28 August 2016

If you stay there, you don't do something wrong. Is it something I would recommend or remember? No! When I arrived at 10pm, it took them 25 min to check me in and to first check if my room is ready. In the room the curtains weren't working and one lamp was broken. In the gym both treadmills didnt work...

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Helpful?
Thank Alexander G
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Alexander G, Thank you for sharing your point of view on Trip Advisor. We do apologize if your experience at MGallery The Moorhouse, Lagos did not fully met your expectations, and be assured that your concerns have been passed on to the staff and management. Our ongoing effort for amelioration is a key element for providing excellent customer service...

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Near The Moorhouse Ikoyi Lagos - MGallery Collection

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 5 star hotel is ideally located in the heart of the Ikoyi residential district, just 5 minutes from the new business district. It offers 90 rooms and suites, a cigar bar, MBar, MBar Garden, four meeting rooms plus a board room, swimming pool and fitness facilities. Perfect for business, romance or tourism, 10 minutes from Victoria Island, the commercial center of Nigeria, and 45 minutes from the airport. Discover this exclusive international boutique hotel and its high quality service. ... more   less 

Additional Information about The Moorhouse Ikoyi Lagos - MGallery Collection

Address: 1 Bankole Oki Road | Ikoyi, Lagos 550104, Nigeria
Region: Nigeria > Lagos State > Lagos
Price Range: $283 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Moorhouse Ikoyi Lagos - MGallery Collection 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
The Moorhouse Ikoyi Lagos Hotel Lagos
Sofitel Moorhouse Ikoyi
Sofitel Lagos
Sofitel Hotel Lagos
Lagos Sofitel
Hotel Style:
#8 Business Hotel in Lagos
#17 Luxury Hotel in Lagos
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Questions & Answers

Questions? Get answers from The Moorhouse Ikoyi Lagos - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and friendly environment”
 of 5 bubbles fataiodesile, 1 Nov 2016 | Read review
“I like rooms on the higher floors”
 of 5 bubbles Ibadanboy, 3 Jun 2016 | Read review
“I think you should ask for a big room.”
 of 5 bubbles 276irenea, 16 May 2016 | Read review
“A pool above the restaurant/by the pool will be much quieter than one over the bar area.”
 of 5 bubbles Travellingsav, 6 May 2016 | Read review
“All the room were good”
 of 5 bubbles Jayadasa, 8 Apr 2016 | Read review
5 of 5
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