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Ibis Lagos Ikeja

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Ibis Lagos Ikeja
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107 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Reviewed 2 weeks ago

This hotel offers free airport shuttle to both Local and International Airport which was very helpful for me as we had an early flight to catch. They offer good buffet breakfast & dinner at an affordable price. Small swimming pool. The room A/C isn't very effective and internet in room not so strong. There rooms are a bit tight with...

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Helpful?
Thank Austin O
Lagos, Nigeria
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Sunday O
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Reviewed 20 January 2017 via mobile

They get 2 stars for the room but we have literally been waiting 90 minutes for an order of 5 mains. We had to order our drinks twice and it still took 45 mins for 3 bottles of water and 2 coke zeros. One of our party now has food. It's coming in drabs and none of us now feel...

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Thank Catherine H
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear Catherine, Thank you for taking the time to tell us about your experience at the ibis Lagos Ikeja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I agree with you that the delay in our service was too slow, We acted on it and got a new chef....

Boston
Reviewed 17 January 2017 via mobile

The hotel hallway smells horribly of mildew and must. Our room a/c, which didn't do much cooling, also kept blowing the smell of mildew into the room. I have a really sensitive nose and was uncomfortable my entire stay. There is obviously mold in the ductwork. The power went off periodically and I don't fault the hotel for that but...

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Thank TakeMeWithYouPlz
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Good morning, Thank you for taking the time to tell us about your experience at the ibis Lagos Ikeja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am please to inform you that we renovated all our corridor carpets, we unfortunately had delay due to delivery from aboard....

Lagos, Nigeria
Reviewed 21 December 2016

Staff: Internet password:All staff should know I had one telling me It is welcome ibis it did not work then another saying it back words then I used my sense and went to reception to get it I think all staff need to learn it! Kindness:Reception:They are very hard working all of the time and always try to answer your...

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1Thank Janelle o
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear Janelle, We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 28 November 2016 via mobile

Visited last year , desperately in need of refurbishment with smelly carpets and rooms crying out for an upgrade.Breakfast is still excellent to international standards.Reasonably priced but would rather pay more for an upgraded hotel.

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1Thank Hillary G
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear Hillary, We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. I am please to inform you that all our carpet have been renovated. I apologize for the delay due to importation delay. My team and myself make sure we keep the hotel to our standard and I am certain that during your next stay...

Reviewed 16 November 2016 via mobile

No water. Air conditioning broken. Safe not working. Multiple advice to hotel but seemingly incapable of dealing with it. An embarrasment to the otherwise reliable Ibis brand. Never again at this place. Lots of better places in Lagos.

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2Thank leighg846
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the ibis Lagos Ikeja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The water issue has been fixed and it 100% stable now with a new back up system, so the A /...

Lagos, Nigeria
Reviewed 16 November 2016

The staff were friendly, room was clean and did not have any offensive odour. However, I was worried that they had only one bar man cleaning up after over 15 tables. He would clear the tables, clean them, attend to customers and I am very sure he still had to wash up the cups he was piling up behind the...

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4Thank Diva_fatale
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Midrand, South Africa
Reviewed 1 November 2016

I was forced to use this hotel as a convenient layover, as I arrived at the international airport late and had to take a early domestic flight out. The staff are friendly and courteous. Room was average and generally clean, but what do you expect for the location and price. Bed was comfortable, water was hot but very low in...

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2Thank Konrad W
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear , We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Lagos, Nigeria
Reviewed 12 October 2016

This is standard Ibis hotel with the same layout and at a very good rate. In fact, breakfast was included in the rate and there was a welcome drink. The staff were very helpful and polite. Wifi was a bit slow. They also offered airport pick up and drop off.

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1Thank ManRash2
jean j, General Manager at Ibis Lagos Ikeja, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is located 15 minutes away from the International Airport and in the vibrant area of Ikeja. All the rooms and Public areas are equiped with WIFI internet access. The buffet breakfast is served daily in our restaurant in which we also serve exquisite international and local cuisine delicacies. The snack menu will accomodate all sorts of customers round the clock. Our bar is also open round the clock. ... more   less 

Additional Information about Ibis Lagos Ikeja

Address: 23 Toyin Street | Ikeja, Lagos 0000, Nigeria
Region: Nigeria > Lagos State > Lagos
Price Range: $115 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Lagos Ikeja 3*
Number of rooms: 165
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Lagos Ikeja staff and other travellers.
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Questions? Get answers from Ibis Lagos Ikeja staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor has no wi-fi”
konradw256, 1 Nov 2016 | Read review
“It's an ibis - they are all the same :-)”
ddiddo, 20 Jul 2016 | Read review
“I like rooms on high floors”
Ibadanboy, 3 Jun 2016 | Read review
“quiter rooms opposite to street side.”
MLI63, 22 Mar 2016 | Read review
“Nice boutique hotel”
nikea2014, 14 Jan 2016 | Read review
5 of 5