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Traveller (32)
Room & Suite (41)
Dining (13)
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Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“top floor”(4 reviews)
“great location”(5 reviews)
“stayed here”(6 reviews)
AMENITIES
Free Wifi
Breakfast included
Hot Tub
Non-Smoking Hotel
Room Service
Suites
Wheelchair Access
3 Star Hotel
All hotel details
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Reviews (94)
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34
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All reviewstop floorgreat locationstayed herefront deskone nighttrain stationbreakfast roomafter a long dayjacuzzi tubmachu picchuthe riverwonderful hotelminute walkcomfortable bednext morningrodolfobags
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1 - 5 of 48 reviews
Reviewed 2 weeks ago

The hotel looked brand new (or at least freshly refurnished). Rooms are very clean, bed is very good and comfy. Our room had a very nice hot tub, good shower. Staff is nice. They picked us up from the train station. They make you a...More

Thank Natalia N
Response from JayaHotel, Director de Recepción at Jaya HotelResponded 1 week ago

DEAR NATALIA Thank you for taking the time to share your experience with the travel community. Also, thank you for reviewing the hotel! We really appreciate your comments! We are very happy that you enjoyed your stay and the front hotel staffs were able to...More

Reviewed 2 weeks ago

Nice view of the waterfall, bridge and the city. We were immediately greeted with a parade across the bridge. Comfortable spacious room with an excellent staff that cleaned our room and left us 2 bottles of water daily. The presentation on the bed was a...More

Thank Lunaception
Response from JayaHotel, Director de Recepción at Jaya HotelResponded 1 week ago

DEAR LUNA Thank you for taking the time to share your experience with the travel community. Also, thank you for reviewing the hotel! We really appreciate your comments! We are very happy that you enjoyed your stay and the front hotel staffs were able to...More

Reviewed 2 weeks ago via mobile

We stayed 1 night at the Jaya hotel in Aguas Calientes before visiting Machu Picchu. The room was very clean and modern. The staff, in particular Kevin and Williams, were exceptionally friendly and went out of their way to make our stay as comfortable as...More

Thank Sarah L
Reviewed 3 weeks ago

We were only in Aguas Calientes for one night, on May 23rd. We had an early morning ahead on May 24th as we were looking to get to the bus stop at 4:00am to get on the first bus to Machu Picchu that leaves at...More

1  Thank blaidlaw21
Response from JayaHotel, Director de Recepción at Jaya HotelResponded 3 weeks ago

DEAR BLAIDLAW Thank you for taking the time to share your experience with the travel community. Also, thank you for reviewing the hotel! We really appreciate your comments! We are very happy that you enjoyed your stay and the front hotel staffs were able to...More

Reviewed 3 weeks ago

Room was nice but staff are quite cold and hotel is pretty simple. Not worth the inflated price, especially when it is at the rough end of Aguas Calientes. Breakfast was basic... coffee stewed and staff just waiting around until we left. Nothing special.

Thank MaxiumusBeige
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Self-Serve Laundry
Room Service
Dry Cleaning
Laundry Service
Babysitting
Breakfast Available
Things to do
Hot Tub
Details
Price range
US$112 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (41)
Dining (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
onthemove222
June 3, 2018|
AnswerShow all 9 answers
Response from atstjx | Reviewed this property |
It's just over the bridge across the river. You can see it from the hotel. If you were in a rush, you could get there in 2 minutes.
1
Vote
SolSeekr
November 25, 2017|
Answer
Response from JayaHotel | Property representative |
hello the triple room just is for 3 person y you are 4 person. you can book two rooms double or twin.
0
Votes
Google Translation
Room Tips
"We were on floor 6 which got a little noisy with the breakfast buffet directly above."
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"Can ask for a room with a city view higher up in the hotel"
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"Matrimonial Rooms have a Jacuzzi but water is slow to arrive and tepid."
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"Rooms are beautiful with extra large bathtubs with jacuzzi jets!"
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