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SUMAQ Machu Picchu Hotel

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Traveller (1254)
Room & Suite (491)
Dining (182)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“ceviche”(77 reviews)
“the bus”(291 reviews)
“the river”(302 reviews)
AMENITIES
Free Wifi
Breakfast included
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,000)
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1,352 results
Traveller rating
983
262
65
27
15
Traveller type
Time of year
LanguageEnglish
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983
262
65
27
15
Show reviews that mention
All reviewscevichethe busthe rivercooking classmachu picchuwelcome drinkbeautiful hotelstar hotelpisco soursthe hotel staffcourse dinnerbreakfast and dinnerincluded dinneri highly recommend this hotelbeautiful roomroom ratesacred valley
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1 - 5 of 1,352 reviews
Reviewed yesterday

Hotel staff accused us of sneaking people into our room to stay when my friend sister who was staying down the street came for dinner for her birthday - which we paid for! Then when they left didn't apologize and treated us like common criminals....More

Thank hnarov
Reviewed 2 days ago

We stayed here recently for 2 nights with a family of 4 (children 11, 14). We were greeted upon check-in with drinks and an appetizer. There was a high tea hour where we got sandwiches, pastries, tea, etc. Happy hour consisted of a complimentary drink...More

Thank retinaldoc
Reviewed 4 days ago

The front desk took excellent care of our group and we were especially thankful due to one of us having some health issues after the Inca Trail hike. Beautiful rooms, excellent restaurant, and friendly staff. Of note, there is a train right next to the...More

Thank Phyllis k
Reviewed 5 days ago via mobile

Our family stayed here for two nights during our visit to Machu Picchu. A luxury hotel with friendly staff, welcome drinks and considering that dinner included in the rate, it still felt a little over priced when you compare to what is available the area....More

Thank MyBagsRAlwaysPacked
Reviewed 5 days ago via mobile

Overall I think this place was more like a 4 star than a 5 star. That is due to the service. I recently stayed one night, and they front desk wasn’t the greatest. The food that is given to you (dinner/breakfast) is not very good...More

Thank najeroni
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Wheelchair Access
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$357 - US$655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Green Hotel in Aguas Calientes
#1 Luxury Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$357 - US$655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Green Hotel in Aguas Calientes
#1 Luxury Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1254)
Room & Suite (491)
Dining (182)
Pool & Beach (9)
Amenities (60)
Family and Play Areas (17)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MikeandCarmelyn
June 19, 2018|
AnswerShow all 4 answers
Response from pestman | Reviewed this property |
Hello, Getting to the airport in Cusco will require taking a combination of the train/taxi. You should ideally schedule a later flight to allow the time to check out and travel to Cusco Airport
0
Votes
Billy M
December 9, 2017|
AnswerShow all 2 answers
Response from julamparelli | Reviewed this property |
I went with my parents and, in total, there were four of us. In the room where I stayed with my sister, there were three queen size beds... We even joked that we could all have stayed there, even if our other sister had been... More
0
Votes
Donnelly D
November 13, 2017|
AnswerShow all 4 answers
Response from jan12744 | Reviewed this property |
Half board is just breakfast and board is dinner and breakfast. We had both and the food is outstanding !!!! The dinner was a 6 course meal that was presented beautifully and the food was all as good as the lovely... More
1
Vote
Room Tips
"I think all rooms overlook the river."
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"Ask for a room facing the river, but not on the first floor."
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"avoid being on the same floor & close to the restaurant"
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"Views of the river were outstanding from the 4th floor."
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