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SUMAQ Machu Picchu Hotel

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SUMAQ Machu Picchu Hotel
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1,704 Reviews from our TripAdvisor Community

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There are newer reviews for SUMAQ Machu Picchu Hotel
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Showing 1,159: English reviews
Cleveland, Ohio
Reviewed 26 August 2014

Before one tackles the challenge of Macchu Picchu (wayna-picchu not to be missed for its challenge and vistas), Sumaq is almost an ideal refuge. Wonderfully appointed rooms (those facing the river are a treat), clean and tip-top areas and, for the most part, attentive and responsive service (the checkin desk staff need to be better organized/trained). The secret of this...

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Thank jsingh
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for choosing Sumaq Machu Picchu Hotel Really glad to realize that you had a wonderful experience while in our hotel, Thank you for your comments on our food. We are very happy you enjoyed it. Thank you again for all your appreciation to us. I look forward to hosting you at Sumaq again in time. Best regards,

Lauderdale-by-the-Sea, Florida, United States
Reviewed 26 August 2014

We went to explore Machu Picchu and had a fantastic time at this hotel. The hotel faces the mountain and the rooms are immaculately kept. The staff provided excellent care. If you called for something, they immediately came and provided services. The food was THE BEST food we had in Peru. The chef was creative and served quality food. Since...

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Thank Angela A
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Dear Angela Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. We are always ready to help everyone Really hope to have the chance to host you again in time....

Los Angeles
Reviewed 23 August 2014

Sumaq hotel was great, well, maybe outstanding. They took care of all of my Machu Picchu permits and everything before I arrived. Upon arriving at the train station, they picked me up and walked me to the hotel. The excellent part of the hotel was that you don't have to wait in line for the bus to M.P. The bus...

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Thank La_fl_drew
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

We are really glad for your experience with us. We do appreciate your words, we are very sure that you enjoyed your peaceful view to the Vilcanota River. We are trained into exceeding each of our guests´ expectations. thank you for sharing the tip about the bus. our guest can avoid the line previous notification with the front desk Indeep,...

Boston, Massachusetts
Reviewed 22 August 2014

Sumaq was definitely a great choice in AC. On the scale of other AC hotels we saw it was the nicest and located in the quietest part of the town. Sumaq is located closer to the main road up to MP on the edge of AC, but the town is so tiny its easily walkable (5-10 mins) to downtown. The...

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Thank ktjttravels
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Dear ktjttravels Thank you so much for a such a nice review. We appreciate your tips. it will help a lot to all travellers Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

New York City, New York
Reviewed 21 August 2014

Stayed here for 3 nights. We were picked up from the train station by the hospital staff, they also purchased tickets for a bus to the Machu Picchu for us. Excellent service, neat room, polite and knowledgeble staff. The restaurant food was really delicious and people who work at the restaurant really know what are they doing. Maganer of the...

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Thank Ovechka2014
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Good morning Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

Boston, Massachusetts
Reviewed 16 August 2014 via mobile

I guess the people who love this property are comparing it to the comforts or lack there of of sleeping in a tent on the Inca trail. After staying at the Luxury Collection priorities in Cusco and Sacred Valley, Sumaq was a major disappointment. Pros: among the best of a sorry set of hotel options in AC. Staff will take...

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1Thank Lizalu61
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Dear Liza, Thank you for taking the time to write about your stay and share your experience in Aguas Calientes. Your feedback We will help us to improve the quality of our services in order to keep increasing the comments on tripadvisor.com. There are some facts out of our hands as the dogs on the street and of the physiognomy...

Virginia, USA
Reviewed 13 August 2014

My family and I spent a night at the Sumaq after coming off a 4 day 3 night Inca Trail hike. While any place with electricity and hot water would have been welcome, we were totally spoiled to stay at such a lovely place. The staff were warm and friendly and the rooms just beautiful. We also ate a meal...

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1Thank 1parislover
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

Aventura, Florida
Reviewed 12 August 2014

The stay at SUMAQ Machu Picchu was absolutely great. From the time of arrival and the registration reception by Minuska, great. The dining experience in the restaurant with service provided by Luz and Christian, great. The bell service provided, including the arrangements for the morning bus ride to Machu Picchu, great. The location and proximity to the village, great. The...

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Thank Joseph N
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel and for mention our workers they do a great job every day Really hope to have the chance to host you...

Chester, United Kingdom
Reviewed 12 August 2014

We booked the Sumaq to enable us to get up early and get to Machu Picchu for dawn, and because it offered a bit of comfort in our tour of Peru, with a free cooking demonstration included. The Sumaq turned out to give us all this and more! It was fantastic, the staff were really helpful and even bought us...

Review collected in partnership with this hotel
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1Thank Catherine C
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

Livermore, California
Reviewed 11 August 2014

This is the only 5-star rated hotel in the area. A fine and nicely decorated hotel in a charming setting. Rooms were modern, spacious with an Andean touch and beds were very comfortable. The spacious rooms had spectacular views and they are surprisingly quiet and peaceful considering its central location. The staff was friendly and extremely helpful, as well as...

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6Thank PSchicke
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review

Thank you very much for share your experience with us We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
SUMAQ - Sumaq Machu Picchu Hotel is a family hotel with ample experience in the luxury hospitality business in the country. Experience that makes Sumaq a hotel dedicated entirely to its guests. In addition to its exclusive service, it offers a privileged location in the Machu Picchu historic sanctuary, on the banks of the Vilcanota River near the main tourist attractions. The Aguas Calientes train station is just a ten-minute walk away, and we provide bus service from the door of the hotel to and from Machu Picchu for our guests. Highlights: •Privileged location: Staying at Sumaq means enjoying Machu Picchu’s most beautiful landscapes, where you will find lush vegetation, enormous mountains, valleys, the Vilcanota River, a waterfall and ancient trails. •Creative cuisine: Enjoy our exclusive haute cuisine that features traditional Peruvian dishes prepared with exotic ingredients from southern Peru. •Passion for service: Our staff is the main element that gives Sumaq a warm and friendly atmosphere, with attention to your needs. •Co-existence with the local culture: Immerse yourself in the outdoor activities prepared especially for you, in which you will experience the authentic traditions of our neighboring communities. •Support for sustainability: Sumaq guides its staff and guests in its mission to protect the environment and the social setting. Our sustainable practices have been verified by the Rainforest Alliance. ... more   less 

Additional Information about SUMAQ Machu Picchu Hotel

Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes 18, Peru
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: $475 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SUMAQ Machu Picchu Hotel 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Hotel Style:
#1 Family Hotel in Aguas Calientes
#1 Spa Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Green Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from SUMAQ Machu Picchu Hotel staff and other travellers.
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Questions? Get answers from SUMAQ Machu Picchu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor river side”
  • room
  • View from our room
 of 5 bubbles DebK337, 21 Mar 2017 | Read review
“Rooms on the back side tend to be quieter, but don't have a view.”
 of 5 bubbles twowanderers20169, 18 Feb 2017 | Read review
“ask to have a view of the mountains”
 of 5 bubbles SueS967, 30 Jan 2017 | Read review
“All rooms are awesome as they face the river”
 of 5 bubbles TraceyW584, 5 Jan 2017 | Read review
“Just take cheapest room as suites are very basic.”
 of 5 bubbles chirojones, 1 Jan 2017 | Read review
5 of 5