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Heritance Kandalama

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3,249 Reviews from our TripAdvisor Community

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Showing 2,753: English reviews
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Reading, United Kingdom
Reviewed 2 days ago NEWvia mobile

We enjoyed our 4 night stay here. The hotel is in a beautiful location overlooking the lake. The room was spacious with a decent sized bathroom. It was quite difficult to get in and out of the bath/shower and the blinds at the window were very mouldy which was a little unpleasant. Food in the main buffet restaurant was good...

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1Thank Crisp172
London, United Kingdom
Reviewed 3 days ago NEW

We stayed here for 1 night, it was an excellent stay. Would recommend it. Food was delicious .all the rooms have a view of the lake. Staff are very helpful. You can also ride on a 🐘. It is truly a 5*.

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Thank Bee750
Reviewed 4 days ago NEW

A lovely isolated hotel located amongst the jungle and near the lake Kandalama. You can see the Sigiriya (the lion rock) from the hotel. They warmly welcome by giving a Tropical juice and cold towel Also the pool was amazing, pool edge is forced to the lake (its like the Singapore infinity pool). Most peaceful and stunningly beautiful hotel and...

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1Thank Lasith P
Colombo, Sri Lanka
Reviewed 4 days ago NEW

We would like to express our thanks and appreciation for the service and care we received at Heritance Kandalama from 30-01-2017 to 01-02-2017. Despite many hotels in Sri Lanka, we have selected Heritance Kandalama for our honeymoon and we wanted it to be perfect. It was a good decision; we got decorated room, homemade cookies and seasonal fruit platter on...

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Thank Harshana1985
Macclesfield, United Kingdom
Reviewed 4 days ago NEW

We spent 3 nights here as part of our tour of the cultural sites of Sri Lanka. What a truly amazing setting. You really feel as though you are living in the jungle, but of course in total comfort. We had a beautiful room, yes and monkeys on the balcony from time to time. Check-in was so relaxing with a...

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Thank IanandDorothy
Reviewed 4 days ago NEW

We started for 3 days at this hotel. As other reviewers have mentioned the hotel is deceptively very large. We stayed as a family in the deluxe rooms on the 5th floor so had views of the lake and the sigiriya rock towards the evening. (In the morning the rock is covered by mist!) The rooms were spacious but a...

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Thank Thisura W
Reviewed 5 days ago NEW

We stayed here for 3 nights at the beginning of our honeymoon, and had a wonderful time. The hotel is set into rocks over looking a lake, and has fantastic view over to Sigiriya. Our room was lovely, with an amazing view. The jaccuzi bath in the bathroom was great, and lovely to chill in there after a day out...

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Thank Phinedtrip
Noosaville
Reviewed 6 days ago NEW

The hotel stretches one kilometre from beginning to end, like the wings of large bird, though you would not know, as the hotel blends seamlessly into its jungle and mountainside surrounds. Boulders and rock face are evidence of that integration throughout the hotel. The staff are all very helpful and keen to assist guest in everyway possible to ensure your...

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3Thank 729catherinen
Reviewed 6 days ago NEW

Stayed 3 nights in February. This is is a large hotel where they take great pride in their ecological aspects. Whilst we enjoyed our stay, the main dining room has a "canteen" feel about it which is at odds with the quality of the food which is very high. Rooms are well appointed but are showing their age a little....

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1Thank Martyn G
Reviewed 6 days ago NEWvia mobile

I visited this hotel in 2006 and I have to say I enjoyed it better this time around!! From check in to our last dinner we were looked after very well, I can honestly say the food and staff really are exceptional. Special mention to the staff in the main restaurant who were very attentive to our lively two year...

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Thank Gayle C
Nipuni S, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, We are inspired by the most encouraging review placed by you ! Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. Please visit us again and we assure that you will experience some more superior services and surprises throughout your stay. Yours Sincerely, Priyan Wijeratne, General Manager, Heritance Kandalama

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: $225 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Romantic Hotel in Dambulla
#1 Spa Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Luxury Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
31 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“-Higher floors have the best views - Keep you balcony door closed there are monkeys - Choose a room from Sigiriya view”
  • unique hotel. Exceptional location
 of 5 bubbles 955lasithp, 18 Feb 2017 | Read review
“Try to get a Panoramic view rooms..”
 of 5 bubbles Harshana1985, 18 Feb 2017 | Read review
“Higher floors have the best views.”
 of 5 bubbles IanandDorothy, 18 Feb 2017 | Read review
“All rooms have balconies and from your room/bathroom there are jungle and lake views.”
 of 5 bubbles 729catherinen, 16 Feb 2017 | Read review
“Get the 5th floor rooms, best view”
 of 5 bubbles Neoanderz, 14 Feb 2017 | Read review
5 of 5