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All reviewscandle lightingshuttle buson arrivalsri lankaother hotelsswimming poolgreat viewtuk tukpleasant stayset menulovely hotelhotel is situatedour honeymoonkandy townstayed for one nightnice poolbreakfast and dinner
Can be rated as one of the best hotels in the whole of Sri Lanka with excellent staff, service and also breakfast. The beds were very comfy and extra large, the rooms and the washrooms are very spacious and clean. The view from the room...More
1 Thank chanda01
Response from Naveen W, Human Resources Manager at Tourmaline HotelResponded 1 week ago
Dear Guest, Thank you for the kind compliments followed with your stay with us. We are glad to note that you have enjoyed a luxurious stay which lived up to your expectations.
Whilst thanking again for the recommendation looking forward for the pleasure of welcoming...More
We stayed in Tourmaline for one night while visiting Kandy. Our room and bathroom were spacious and very clean but slightly outdated as was the rest of the hotel - the view out of the window was great! Breakfast was included and had a wide...More
1 Thank Emmaahonen
Response from Anura B, General Manager at Tourmaline HotelResponded April 26, 2018
Thank you for taking time to review us in this forum.
Regarding your comment on the check-out time, the hotels usual time for departure is 12 noon, if you had requested for an hour or so for a late checkout we could have...More
We stayed 2 nights as a family and were given rooms next to each other. The rooms were a good size with spacious bathrooms. Great views from the rooms. The staff were polite and helpful. The restaurant was lovely. Service and food was excellent. The...More
Response from Anura B, General Manager at Tourmaline HotelResponded April 23, 2018
Thank you for taking time to place such appreciative comments.
Awaiting to be of your service once again !
Stayed at the property for two nights during my recent visit to Sri Lanka with family. Although the hotel cannot be considered as a super luxurious one, there are a number of things that make up for it.
- The staff is extremely kind and...More
Response from Anura B, General Manager at Tourmaline HotelResponded April 4, 2018
We wish to thank you for taking time to share your holiday memories with us.
Regarding your comment, the elevator is an expected investment which will be scheduled soon to uplift the services with the expansion of the property.
Hope to welcome you...More
This Hotel is situated on top of hill looking over Kandy. The Hotel has a nice pool. The rooms are modern however sometimes it is style over practicalities. The shower is in the bath, there is no slip mat or grab bar to use to...More
Response from Anura B, General Manager at Tourmaline HotelResponded April 2, 2018
Thank you the kind compliments extended regarding your stay with us.
Regarding your comment on the bathroom we regret the inconvenience caused although we have provided hand railings to avoid such slippery conditions.
Furthermore, your remark on the service is quite a concerning,...More
+94 81 7 389 000
Fax +94 81 2 232 327
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+94 81 2224172
Fax +94 81 2232073
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