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Tourmaline Hotel

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#23 of 62 Hotels in Kandy
Certificate of Excellence
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327 Reviews from our TripAdvisor Community

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Showing 252: English reviews
North Wales, United Kingdom
Reviewed 24 January 2016

This is a lovely hotel set above the city of Kandy in Sri Lanka. From the very first step into the hotel, the staff are truly professional without being pushy. The hotel rooms are light and airy and we had a great view looking down at the city. Food choices were good for all nationalities.

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Helpful?
Thank Amanda L
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Sydney
Reviewed 21 January 2016 via mobile

This hotel offers outstanding views from its high location. The vista of Kandy are spectacular. The rooms are superb with very comfortable beds and clean and fresh linen. The bathrooms have all showers , slightly annoying that the shower is in the bath. The restaurant offers a high quality menu. Staff were friendly and helpful at all times.

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Helpful?
Thank Thommo178
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Perth, Western Australia, Australia
Reviewed 11 January 2016 via mobile

Nicely placed on the hills near Kandy short tuk tuk ride from city centre. Big clean beds, great view, large rooms, clean modern bathroom, pool, bar and tasty food. Lots of birds and small animals in the garden surrounds. Would stay again. Xx

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Helpful?
Thank Chris G
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Mumbai (Bombay), India
Reviewed 7 January 2016

We loved the hotel. The service was great, room had a great valley view, food was good and the room itself was spacious. The hotel went out of the way to provide us with special food as per our request to make our stay comfortable. There is a nice but shared swimming pool with its adjoining facility with the same...

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Helpful?
Thank Ranjeet2101
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

London
Reviewed 6 January 2016 via mobile

It feels like the hotel has been around for a long time, but the refurb has been done well to make it more modern. Great views over Kandy and the best breakfast we had on the whole trip. Very comfortable bed and the rooms had everything we needed. Only negatives were that dinner in the restaurant was disappointing and that...

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Helpful?
Thank inna_25
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Reviewed 3 January 2016

One of the best located property with beautiful surroundings and great view from all the angle . You feel you are in heaven . Very good service and all the comforts are taken care . You can not ask for more then this .

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Thank agmundra
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Reviewed 22 December 2015 via mobile

We were two couples travelling with infants and stayed here for a night. We regretted that it was only a night. Upgraded to a family suite which had a common living room, awesome bathroom with a Jacuzzi, great food , though little options for veggies. The hotel has a good view, nice pool and few amenities which appear aged and...

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Thank Sridhar R
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Brisbane, Australia
Reviewed 22 December 2015 via mobile

We were only on the third floor but the views were great. Our driver found it a bit difficult to locate arriving in the night, steep roads on the way up. Very friendly and accommodating staff, especially considering how late we arrived. We were greeted with a hot tea and refreshing towel. The pool is decent, shared with The Topaz...

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Helpful?
Thank miss_rebecca18
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Reviewed 21 December 2015

What a lovely hotel and wonderful service. Fantastic views! Just wish we could have stayed longer as we were there for only one night. Food was also exceptional. Great value for the money. Would definitely recommend if you are staying in Kandy as very quiet and peaceful.

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Helpful?
Thank DollyB58
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

Bengaluru, India
Reviewed 19 December 2015

We stayed for 1 night in September. The location will make you feel fresh. We appreciate the hotel Manger, who is very professional and efficient. The room is spacious and the view is breathtaking. In short Tourmaline is one of the best property in Kandy. We also got a complementary dinner for 2 people, such an amazing gesture. We loved...

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Thank sonalika_savvy
Anura B, General Manager at Tourmaline Hotel, responded to this review

Dear Reviewer, Thank you for posting review on trip advisor about your experience at The Tourmaline. We are thrilled to learn that you enjoyed your stay and that we succeeded to make your stay a true memorable one. we have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Refurbished in 2009, Hotel Tourmaline has evolved over the years to portray a resort lifestyle that caters to the discerning traveler. With painstaking attention to detail—from its elegant exterior, cuisine and ambience, the hotel is ideal for both the business as well as leisure traveler. The natural scenic beauty that surrounds the hotel creates the perfect relaxing atmosphere to help you unwind and enjoy the many modern amenities that make your stay a memorable one. ... more   less 

Additional Information about Tourmaline Hotel

Address: Aniwatte, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $116 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tourmaline Hotel 3.5*
Number of rooms: 24
Reservation Options:
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Hotel Style:
#5 Business Hotel in Kandy
#10 Spa Hotel in Kandy
#13 Romantic Hotel in Kandy
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Questions & Answers

Here's what travellers have asked, with answers from Tourmaline Hotel staff and other travellers.
3 questions
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Questions? Get answers from Tourmaline Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms have decent view of the hill”
 of 5 bubbles rahul46329, 9 Oct 2016 | Read review
“Nothing I can say, I think they were all tired looking.”
 of 5 bubbles PaulN256, 16 Sep 2016 | Read review
“we had a twin room facing away from the city”
 of 5 bubbles sarahmL5237AB, 9 Aug 2016 | Read review
“Just don't bother. Basil Fawlty School of Hotel Management Graduates.”
 of 5 bubbles JayM579, 9 Jul 2016 | Read review
“Room 106 and 107 combination is best suited for families and friends circle”
  • View from second floor room
 of 5 bubbles tjjohn, 8 Jul 2016 | Read review
5 of 5
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