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Hotel Topaz

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Hotel Topaz
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669 Reviews from our TripAdvisor Community

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Showing 440: English reviews
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Auckland Region, New Zealand
Reviewed 2 days ago NEW

We stayed here as a family of 1 adult with 2 children aged 14 and 11 for 2 nights. Pros: - Clean, comfortable rooms, nothing outstanding - Buffet dinner and breakfast had a reasonable selection of options but was quite average in taste - Nice location on the hillside Cons: - Wifi did not work in the room - Food...

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Thank Danni-NZ
Spoettrup, Denmark
Reviewed 1 week ago

My and my wife had a wonderfull stay in an excellent room on the third ground , and a beautifull view to the city. A short walk to the outside pool was worth to go. The breakfast and evening buffet was very nice.

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Thank olechristensenole
Reviewed 1 week ago via mobile

What a fantastic hotel,set on an elavated position above Kandy,friendly check in with drinks and towel to freshen up,rooms large and tastefully furnished,great food,excellent views, unfortunately only stayed one night as part of a tour.

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Thank Stephen D
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking the time to review on trip advisor. We very much appreciate your positive comments regarding your stay at Hotel Topaz. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

Doha, Qatar
Reviewed 1 week ago via mobile

The Good: *Friendly female staff, majority of male staff also good. *Good food- excellent range, with some food cooked fresh for you (e.g. Omelettes at breakfast/burgers at dinner). Very clean and most food covered so hygienic. *Room service was pretty fast on delivery. *Good room facilities- hairdryer, tv, iron, ironing board, lots of soaps etc. *Hotel offers currency exchange with...

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Thank Ceecees87
Reviewed 2 weeks ago via mobile

I stayed there with few friends. Good view from top of the hill. Nice staff and good accommodation overall . Good food buffet . Had Sri Lankan breakfast is the morning .. if I go to kandy I will come visit again .

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Thank Janu P
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking the time to review on trip advisor. We very much appreciate your positive comments regarding your stay at Hotel Topaz. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

Winchester, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is well past it's sell by date. The staff are nice enough but the food is unimaginative, the decor mega dull and the general feel if the place is depressing. We were amazed that they allow customers to smoke in the main bar area totally spoiling any chance of relaxing after a days sightseeing. We would never ever...

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Thank Peter H
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for the time taken to share your thoughts about your recent stay with us. We have noted your comments and taken measures to further enhance the food options & the facility to smoke in the bar area been restricted immediately,we do apologize for the inconveniences caused during your stay and we hope that you would give...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Some of the reviews are a bit too negative. The hotel is in immediate need of renovation. Our room was comfortable and offered all we needed, but the signs of wear are obvious. It looks like 1970s internal outfitting which was left to endure subsequent decades. There are other minuses - no iron or hairdryer; no alcohol available in the...

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1Thank Phil M
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking the time to review on trip advisor. We very much appreciate your positive comments regarding your stay at Hotel Topaz. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

Reviewed 11 March 2017 via mobile

Fantastic five days stay at the Topaz, rooms very spacious and clean. Restaurant staff amazing! All the staff great.. food superb great choices. Worth coming for the views alone, plenty taxis available, we will definitely be returning in the near future.

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1Thank woods62
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer,thank you so much for the fabulous feedback & the assurance of your return and our team is awaiting to pamper your stay.see you soon.

Reviewed 9 March 2017 via mobile

Amazing hotel, excellent staff that made us all feel so at home for our five night stay. Food excellent with lots of choice. Restaurant staff so friendly nothing was too much trouble. Bar staff were excellent always to greet you with a happy smile after a busy day touring this amazing area. Receptionist staff great too, always professional and extremely...

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Thank John F
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking the time to review on this forum. We are thrilled to read such a marvelous review regarding your stay at Hotel Topaz. You are right,we are Topaz for its unique views & most of all the greatest asset of owning a great staff pampering your stay and make you feel like home. We have...

Colombo, Sri Lanka
Reviewed 2 March 2017

visited the hotel for the second time and felt it is good to be back. the most homely hotel I have ever stayed. good food, friendly staff, modern rooms, 100% quality sleep. Hotel Topaz is highly recommended.

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1Thank Kum_17
Front Office M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for taking the time to review on trip advisor. We very much appreciate your positive comments regarding your stay at Hotel Topaz. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Topaz was built in 1976 and fashioned after a much loved gem stone found in Sri Lanka. Considering its situation in the hill capital of Kandy, the last royal stronghold in the country, Hotel Topaz is considered the jewel in the crown of Kandy.Nestled amidst lush tropical greenery, surrounded by the distinctive Knuckles Mountain range and Bible Rock, enveloped in the cool winds blowing through the mountains, Hotel Topaz offers something for everyone.The short distance away from the city centre itself, lends the hotel and its guests maximum accessibility no matter what the choice of activity is. However Hotel Topaz offers guests a tranquil setting and the option of exploring the city’s rich heritage in style and comfort.The warm and personal service serves to truly bring out the widely famed Sri Lankan hospitality. Guests at Hotel Topaz are made to feel at home, and explore the surrounding gardens or have a cocktail or high-tea on our famous rooftop terrace with its 360 degree view of the city and its hills. ... more   less 

Additional Information about Hotel Topaz

Address: Anniewatte, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Price Range: $82 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Topaz 3*
Number of rooms: 73
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Topaz staff and other travellers.
5 questions
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Questions? Get answers from Hotel Topaz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view and big size”
olechristensenole, 17 Apr 2017 | Read review
“Great views, friendly staff & value for money”
461asankas, 26 Feb 2017 | Read review
“Rooms towards the swimming pools are great...”
nadhiyafazal, 16 Feb 2017 | Read review
“4th floor rooms had a great view. (Although lift only goes to 3rd floor).”
keithSurrey, 7 Feb 2017 | Read review
“Top floors face the weather, but amazing views over Kandy”
HampshireChristiaan-, 2 Feb 2017 | Read review
5 of 5