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Hotel Topaz

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611 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Colombo, Sri Lanka
Reviewed 18 May 2015

The hotel has wonderful location with most supportive and efficient staff. The rooms are quite comfortable and offer a very picturesque view of the mountains. The resturant location is beautiful with stunning view. A good holiday destination with a relaxing environment at the hotel.

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Helpful?
Thank ABHIARU
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your positive review. We are delighted to note that you had great stay and appreciate your compliments on our services, facilities, location and friendly staff. We are looking forward to welcoming you again!

Singapore
Reviewed 17 May 2015

Stayed here in May 2015. Super friendly staff with five star service. Love the view also. Rooms are also really good and clean. Highly recommend this hotel, far far better than some five star hotels in Kandy. Had breakfast here and that one is also good (Not excited but good). Had enough options. Transport from hotel to Kandy was bit...

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1Thank deshan_cd
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, We would like to thank you for a great review post your stay. It gives us great pleasure to read that you enjoyed your stay with us.we have shared your feedback with the entire team who are glad to have received the same. It is feedback such as yours that inspires the team and myself to strive harder...

Darwin, Australia
Reviewed 17 May 2015

We stayed at the Hotel Topaz for 2 nights. The hotel is located in the hills and situated approx. 1.5km from Kandy city centre but trying to navigate your way around can be a bit tricky which is why we used a Tuk Tuk which was fun. The room was clean and tidy with tea & coffee making facilities and...

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Helpful?
Thank Page02
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for the kind review following your visit to Hotel Topaz. We are glad you have had a great time with us. It is always a treat to receive positive comments from satisfied guests like yourself as it not only compliments our services but also delivers a promising message to our future guests. Having indulged in our...

Reviewed 15 May 2015

Good room but average property and food. We picked this hotel for the views but ended up getting a room without a view. This would've ruined my holiday but they made up for that with exceptional service!

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Helpful?
Thank Jude H
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, It is reassuring to know you had enjoyed a relaxing holiday at ours. Thank you for sharing your feedback with the world. Please be back soon for another truly hospitable treat. We are very much looking forward to welcoming you again !

Milton Keynes, UK
Reviewed 8 May 2015

We only stayed one night as part of a tour. We received a warm welcome and were shown to a lovely big suite (we were later advised we'd been upgraded to the Presidential Suite and for this we felt very privileged). The room was tastefully decorated with good use of bright, cheery accent colours. The living area had a settee...

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Helpful?
1Thank Dromomaniacs
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for bringing to our notice your experience at the restaurant. As you may know providing the best experience is our number one priority and hearing that we have fallen below that standard is something that had to be addressed immediately.However, it is very unfortunate and please do accept our sincere apologies. We thank you once again...

Bangalore, Karnataka, India
Reviewed 8 May 2015

It's located on a hill top surrounded by breath taking scenic hills and it's a value for money hotel. The staff go an extra mile to satisfy the guest. The breakfast is more of continental and buffet dinner is also decent. Wifi is not good and gets disconnected frequently. Swimming pool view from the hotel is excellent and a good...

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Helpful?
Thank Manjunath V
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your wonderful review. It gives us a great pleasure to read how much enjoyed your stay with us. I have shared your feedback with the entire team who are glad to have received the same. It is feedback such as yours that inspires the team constantly strive for excellence and to make sure that our...

Mumbai (Bombay), India
Reviewed 7 May 2015

situated on top of a hill , it oversees the entire Kandy city and surrounding areas .. calm, serene and peaceful location...room are good and comfy.. huge spread ( multiple cuisines) for dinner and breakfast cuisines ..

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1Thank rbehera1984
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, It is reassuring to know you had enjoyed a relaxing holiday at ours. Thank you for sharing your feedback with the world. Please be back soon for another truly hospitable treat. We are very much looking forward to welcoming you again !

Colombo, Sri Lanka
Reviewed 3 May 2015 via mobile

This is once of the oldest hotels in kandy. There are two properties next to each other ; topaz and tamarind. The topaz has a very nice mountain view as well as the Kandy city view. We opted for Kandy city view. The hotel was renovated recently and rooms are spacious, very comfortable and fitted with all modern amenities ....

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Helpful?
Thank mahesh9910
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in penning a great review of your stay at Hotel Topaz. We are delighted that your experience with us has been a memorable one. Your high recommendation of the hotel with regard to the unique view and our true hospitality will indeed entice other travelers to accommodate with us. We do look forward...

Reading, United Kingdom
Reviewed 19 April 2015

Stayed one night at this 3 star hotel. We was on a tour so the hotel was booked as part of the tour. It was a nice hotel with friendly staff. We had a lovely room that look d over Kandy. On the whole it was a lovely little hotel, but it was let down by one of the chefs...

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Helpful?
Thank warden535
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewer, Thank you for your time in writing a detailed review of your your experience at Hotel Topaz. The scenic beauty surrounding the mountains, which gives the hotel a resort atmosphere, is cherished by many a guest. We appreciate your encouraging feedback on our services and facilities and your constructive observations which we have taken corrective measures already. We...

Warrington, United Kingdom
Reviewed 8 April 2015 via mobile

We stayed here for one night on our 3 day tour. I did not particularly like Kandy its self as the traffic was terrible. Only one lane in and one lane out squashed in like sardines in tin cans. The hotel was up the mountain and it was again very narrow, we had a lovely room with great views. We...

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Helpful?
4Thank NolaWarrington
FrontOffice M, Front Office Manager at Hotel Topaz, responded to this review

Dear Reviewr, It is a pleasure to note that you enjoyed some memorable moments in your stay with us and thank you for your understanding. We appreciate your constructive observations, which we have made due note of. However, we are sorry for any inconvenience you faced and hope they would not deter you from visiting us again and enjoying our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Topaz was built in 1976 and fashioned after a much loved gem stone found in Sri Lanka. Considering its situation in the hill capital of Kandy, the last royal stronghold in the country, Hotel Topaz is considered the jewel in the crown of Kandy.Nestled amidst lush tropical greenery, surrounded by the distinctive Knuckles Mountain range and Bible Rock, enveloped in the cool winds blowing through the mountains, Hotel Topaz offers something for everyone.The short distance away from the city centre itself, lends the hotel and its guests maximum accessibility no matter what the choice of activity is. However Hotel Topaz offers guests a tranquil setting and the option of exploring the city’s rich heritage in style and comfort.The warm and personal service serves to truly bring out the widely famed Sri Lankan hospitality. Guests at Hotel Topaz are made to feel at home, and explore the surrounding gardens or have a cocktail or high-tea on our famous rooftop terrace with its 360 degree view of the city and its hills. ... more   less 

Additional Information about Hotel Topaz

Address: Anniewatte, Kandy 20000, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $94 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Topaz 3*
Number of rooms: 75
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Topaz staff and other travellers.
4 questions
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Questions? Get answers from Hotel Topaz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one overlooking the valley”
 of 5 bubbles debranalanj, 28 Nov 2016 | Read review
“Top floor rooms”
  • room
 of 5 bubbles DrVijayPalwe, 16 Nov 2016 | Read review
“You'll definitely need access to a vehicle if you stay here as it's high up and out of town.”
 of 5 bubbles littlehobbits, 15 Nov 2016 | Read review
“If you are a bagpacker and want to explore city, this is not a hotel for you it is very far from town.”
 of 5 bubbles ca_yusuf, 14 Nov 2016 | Read review
“Top floor is the best. I think”
 of 5 bubbles WishReews, 31 Oct 2016 | Read review
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