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Swiss Residence

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Swiss Residence
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243 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Reviewed 2 weeks ago via mobile

Enjoyed my stay here. The food was excellent... the staff and the Manager were kind and helped out whenever needed. The room I stayed was nice and cozy. The toilet was in good state and clean too. Reasonable money and I would recommend anyone to stay here.

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Helpful?
Thank Shammikka J
Hyderabad, India
Reviewed 4 October 2016 via mobile

This hotel is neither 3 star nor 4 star though the travel agent says it is 4 star. Old building undergoing construction with old and new rooms, irresponsible and rude managers. Shower areas do not have soap / shampoo holder or place...hand towels were not provided...glass door to shower broken when tried to open. When questioned about the service, they...

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Thank Indrasen
Reviewed 25 September 2016 via mobile

So the room that I stayed in the balcony had liquor bottles and construction stuff left . The restaurant waiter and bellmen ,manager in the restaurant where all great . If it weren't for them my stay would have been a nightmare. There was a lot of noise from a party .there was also some scary screaming late at night...

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Thank Douglas p
Reviewed 31 July 2016

This is an an absolutely awful place!!! Dirty and on going construction. Had a painful one nights stay here and checked out in the morning. Food was really bad too. Best part of this stay was leaving!

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Thank Saveera S
Bengaluru, India
Reviewed 28 July 2016

Hotel was good and stay was also decent, but lifts were not working . so had to climb 3 floors to reach our room. Food was very very tasty and had many options also. Overall a mixed type of experience.

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Thank Sandhya2000
Agra, India
Reviewed 20 July 2016

Stayed here as was on a business trip to Colombo & Kurunegla and decided to visit Kandy. Was booked by a travel agent and was not disappointed with the stay. Got the top floor with a balcony which had amazing view of the hill station. The staff was courteous and nice. Had dinner at the Hotel restaurant and the food...

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Thank Shabd
Singapore, Singapore
Reviewed 14 July 2016

We checked in to this hotel as part of our Sri Lanka tour. It was awful. There is internal construction going on, and the rooms they showed us were dirty and horrible, nothing like the rooms in the pictures. There were holes in the ceilings, scaffolding strewn all over the floor, dirt and dust and workmen everywhere. We checked straight...

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1Thank Alison M
Colombo, Sri Lanka
Reviewed 10 July 2016

Average it's good hotel,Food is very taste.Luckily we had Indian theme night and food taste was amazing,but next day lunch we ordered nasi was quite upset. Overall staff is very friendly and supportive. good thing you can SPA on very cheep price inside hotel. Bed room standard has to be improved and old furniture still available in hotel. Bad experience...

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Thank anuroksm3
Geel, Belgium
Reviewed 19 April 2016

Our driver made the reservation for this Hotel,i'ts OK The furniture is a little vintage but the bed is OK,as also the bathroom,thea and coffie facilities I always try to get a room with balconny,because I like to sit early morning outside That was not possible in this hotel.The balconny was dirty,no chair outside,and the cooler of the AC on...

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Thank Rolly04
Kuala Lumpur, Malaysia
Reviewed 3 April 2016

We stayed here as part of our driver-accommodation package and it was positively dismal. We arrived late at night, tired and in desperate need of a shower. Unfortunately the shower stall was clogged, and the person who came to help traipsed in with his shoes and left disgusting prints all over the floor. 5 minutes later, the air-con started leaking...

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Helpful?
Thank Delani P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in the heart of the World Heritage City - Kandy, The Swiss Residence is more a home than a hotel. Known for our warm and personalized service, you will be greeted and made to feel right at home, from the moment you set foot here. Placed amongst the luscious rain forests in the hills of this calm & peaceful city, The Swiss Residence, though placed in the heart of the city, is the perfect spot for those looking for a place to simply relax and enjoy solitude, forgetting the burdens of urban life even for a moment. Created with a rich mixture of Kandyan and Swiss architecture, The Swiss Residence consists of 40 cozy, well furnished rooms, with spectacular views of the surrounding mist covered hills in one direction, as well as the sun touched busy streets of the city seen below in the other direction. ... more   less 

Additional Information about Swiss Residence

Address: No. 23, Bahirawakanda, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: $95 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss Residence 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Swiss Residence Kandy
Hotel Style:
#13 Luxury Hotel in Kandy
#14 Spa Hotel in Kandy
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Questions & Answers

Questions? Get answers from Swiss Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have amazing views.”
 of 5 bubbles Shabd, 20 Jul 2016 | Read review
“Front rooms may be quieter and will have a view of hills and pool”
 of 5 bubbles 56jeremyw, 25 Mar 2016 | Read review
“Get rooms with hill view.”
 of 5 bubbles CyrilGubbi, 22 Jan 2016 | Read review
“Just don't go”
 of 5 bubbles amartyaadukoorie, 11 Jan 2016 | Read review
“Rooms on top floor give better view”
 of 5 bubbles jayant_bh, 28 Dec 2015 | Read review
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