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Hotel Thilanka

Traveller (1035)
360
Panoramas (16)
Dining (104)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Park View
HOTEL CLASS
1,627Reviews
1,308Photos
12Q+A
100Room tips
Traveller rating
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  • 751
  • 304
  • 64
  • 68
Time of year
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Popular mentions
This hotel was booked for us sometime ago and we were mindful that some building work was happening then from other reviews but were told that it would be finished by the time we visited. Well it's still ongoing and according to staff we spoke to it will be at least another year
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The best thing about this hotel is its location with very short walk down to main lake and Temple. The hotel itself is very average. The rooms are comfortable, the restaurant food is okay. The pool and area around it is very small. If you're there for one day to visit the temple
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Response from Thilankah, Front Office Manager at Hotel Thilanka
Responded 3 days ago
Dear aneta_ch, We are so delighted to read your valuable comment and sharing your positive experience and much appreciate that you have highlighting the factors that have experienced during your stay. Thank you once again for sharing your experience; We look forward to welcome you back and to patronized Thilanka Kandy as your favorite destinations in Sri Lanka. Sincerely, Front Office Manager
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Spent two nights here at start of tour perhaps due to being solo traveller given room right next to the restaurant so very noisy from early morning and in the evening the band drowned out anything else Room had no light except through the doors which when open allowed all other
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Response from Thilankah, Front Office Manager at Hotel Thilanka
Responded 6 days ago
Dear tryanythingonce2015, It brings us great pleasure to know that your recent stay overall was enjoyable. We truly appreciate your generous feedback. Please allow me to express my sincerest apologies for the disruptions caused with related to the room which did not suite your expectations. As a team we strive and open mind to listen to our valued guest feedback which help us to enhance are service and facilities. With regards to your review we would like to inform that all our rooms are Deluxe with same features, however the lower floor rooms are designed with fully privatized. we would like to mind that issues can easily rectify by given a room change during your stay. Trust that we will keep this in mind and hope you will give us a opportunity welcome you once again to ensure for a delightful experience. Sincerely, Front Office Manager
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My wife and I arrived early evening on Monday Jan 21st after a long flight and a road journey from Colombo airport that had been perfectly arranged by Thilanka. We received a warm and friendly reception from Dilan Munasinghe and his enthusiastic front office staff including
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Response from Thilankah, Front Office Manager at Hotel Thilanka
Responded 1 week ago
Dear Bladesman45 Thank you for sharing your memorable experiences with fellow travelers on Trip Advisor! It was an honor to have you with us on your recent stay at Thilanka Hotel on your first visit to this wonderful island of Sri Lanka, We truly happy that you gave us an opportunity to show you our commitment of true Sri Lankan hospitality by having you enjoyed the excellent service provided by our entire team. I am privileged share your valuable complements with our entire team. My colleagues work tirelessly day by day to make all our guests feel home away from home, so it was heartwarming to read how content you were with the service they have provided. Your loyalty and complements has valued our efforts and encourage us more. We look forward to welcoming you once again for another memorable experience in future. Best Regards, Front Office Manager
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This hotel is up a short rise and offers great views over Kandy Lake BUT the hotel generally and the room specifically (Room 800) needs some major updating. It was generally very tatty. It does however, have a lovely pool. It is great for the lake, Tooth Temple and the Kandy
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Response from Thilankah, Front Office Manager at Hotel Thilanka
Responded 1 week ago
Dear AnonymousMalaga Thank you for sharing your experiences with fellow travelers on Trip Advisor! We are happy to understand your overall experience was positive, and we are on progress of upgrading our rooms. Please accept my sincere apologies in this regard and appreciate your comments very positively. We hope to have the opportunity to welcome you back in the future so that we can show our true capabilities to provide an excellent experience. Kind regards, Front Office Manager
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Keep your balcony doors closed
view from balcony
Professional photo exclusively commissioned by TripAdvisorHotel Thilanka
The Suite Room at the Hotel Thilanka
Professional photo exclusively commissioned by TripAdvisorHotel Thilanka
The Normal Deluxe Room (Alternative) at the Hotel Thilanka
Professional photo exclusively commissioned by TripAdvisorHotel Thilanka
The Normal Deluxe Room at the Hotel Thilanka
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Yes we do have driver accommodations and please note that this is limited only,
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Yes they do
1 vote
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Yes, it does.
1 vote
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I don't think so they provide it for free, but still will request you to kindly check with hotel. Thanks
1 vote
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123
"Avoid first floor"
"Choose a Lake View room"
"Great Views from the second floor"
"Higher floors will have better views"
"Ask for a lake view as it is amazing and the family suite is very comfortable for 4."
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PRICE RANGE
US$67 - US$285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thilanka hotel kandyhotel thilanka
LOCATION
Sri LankaCentral ProvinceKandy DistrictKandy
NUMBER OF ROOMS
94
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