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Cinnamon Citadel Kandy

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Traveller (2095)
Room & Suite (531)
Pool & Beach (346)
Overview
124 Srimath Kuda Ratwatte Mawatha, Kandy 20000 Sri Lanka See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
Nov. 4Nov. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,921)
Filter reviews
2,330 results
Traveller rating
967
949
288
76
50
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Time of year
LanguageEnglish
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967
949
288
76
50
Show reviews that mention
All reviews the river a la carte restaurant sri lanka lovely hotel main restaurant superior room swimming pool buffet style fruit bats half board our honeymoon dinner buffet lovely pool public areas hotel is situated stayed longer two nights
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1 - 5 of 2,330 reviews
Reviewed yesterday via mobile

when you enter this property it seems like a very small Hotel but when you finally enter why reception will find us that which has a swimming pool then a river and then a mountain range which gives your Pristine view. the rooms are excellent...More

Thank rohin o
Reviewed yesterday via mobile

This an old fashioned hotel with a lot of space in the room and offers great view. Food too is at par with any other place around. Loved the mornings here they are so blissful. An advise, for breakfast try and get yourself table on...More

Thank sunny c
Reviewed 6 days ago

They had lovely service.All staffs friendly, smiling and helpful. Welcome drink was nice. The food was amazing.Environment is beautiful.Overall a good experience.We highly recommend for people to stay here.More

Thank AnahataNatchimuthu
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 5 days ago

Dear Guest, Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Citadel, Kandy an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate...More

Reviewed 1 week ago via mobile

We had three beautiful days in this hotel. I'am satisfied by the room and services. On second day, They have suggested us a fish dinner....absolutely delicious.the kindness of every person inside is Amazing....we love Sri LankaMore

1  Thank Giulio O
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 1 week ago

Dear Guest, We would like to thank you for writing an encouraging review regarding your recent stay at Cinnamon Citadel, Kandy. We are glad that you had an enjoyable experience at Cinnamon Citadel and indulged in the facilities on offer in totality. We appreciate the...More

Reviewed 1 week ago

Stayed two nights at this hotel. It overlooks the river so it has a beautiful outlook. The rooms were large but the beds could be more comfy and plush. We had full board so enjoyed a buffet breakfast and dinner. The buffet for both breakfast...More

Thank trubal
Response from Charith G, Assistant Manager - Operations at Cinnamon Citadel KandyResponded 1 week ago

Dear Guest, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. We are happy to note that you were happy with the overall experience. We have taken note of your concern and would be looked into....More

View more reviews
About
Description
Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the More Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
US$58 - US$270 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
US$58 - US$270 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Photos
Traveller (2,095)
Room & Suite (531)
Pool & Beach (346)
Dining (202)
Family and Play Areas (9)
Amenities (7)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
FarnboroughHants
January 21, 2018|
Answer
Response from Vhlaho |
Yes it was very easy to find our transfer driver as he had written our names on a card
1
Vote
FarnboroughHants
January 21, 2018|
AnswerShow all 2 answers
Response from lizdolman1 | Reviewed this property |
Really don’t know
-1
Votes
Tabinda S
January 19, 2018|
AnswerShow all 5 answers
Response from MM_Explorer | Reviewed this property |
Not really. It’s slightly secluded in a quiet area. But they call for tuk tuk to go to the city centre
0
Votes
Room Tips
"rooms with pool view on upper floors are the best."
ARUNDOGRA
3 weeks ago
Read review
"River View Rooms are super"
carmorris101
4 weeks ago
Read review
"River view"
TravelProNewYork
Sep. 16, 2018
Read review
"second floor rooms are closer to the restaurant and have easy access to pool"
harshanipj
Sep. 11, 2018
Read review
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