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    Cinnamon Citadel Kandy

    124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (1577)
    Room & Suite (407)
    Pool & Beach (275)
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    Overview

    • Excellent40%
    • Very good42%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (585 reviews)
    “cold room” (21 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    5 Star Hotel
    All hotel details
    Earl's Regency
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed yesterday

    What can I say, lovely staff for whom nothing is too much trouble. Wide range of food, buffet but always something which can be prepared for example a salad where you chose the ingredients and it is dressed whilst you watch, likewise for omelettes at...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, Thank you for sharing your comments on Tripadvisor. It is a pleasure to know that your experience has been simply amazing. Naturally, we are delighted that you appreciated our team’s heartfelt hospitality, even more so knowing that we lived up to high expectations....More

    Reviewed yesterday

    I loved everything abt this place , rooms r Very specious n different wooden ambience. we checked in at night couldn't figure out much n in the morning we went to balcony -such a mesmerising view hills on one side and river on d other...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, It’s always a delight to read a positive feedback from our guest. Thank you for taking the time to share your detailed feedback on TripAdvisor. I am so impressed and I would like to extend my sincerest gratitude for taking the time and...More

    Reviewed 2 days ago

    This hotel is off the course from Kandy, which makes it ideal because Kandy is a very busy and noisy town. This hotel is a great respite. At the foothill, the Kandy town is scenic, and Cinnamon Citadel accentuates that beauty because of its location,...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest , I am pleased read that you had such a wonderful time with us. We certainly try to make sure our guests have a great time with us, and I’m happy to learn we succeeded. Thank you for your kind words and recommendations...More

    Reviewed 5 days ago via mobile

    The Cinnamon Citadel is definitely a great choice in Kandy! The rooms and the pool are amazing. The breakfast we had there was one of the best we had in Sri Lanka. The location is a little offsite but the view on the river completely...More

    Helpful?
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I am pleased to read that you had an excellent stay with us and that the service of my team met all your expectations. The team and I do hope to...More

    Reviewed 6 days ago

    This hotel is lovely, right on the river. Great views from our balcony and rooms were oh a high standard and very clean. We even had an elephant made of towels on our bed, which was a lovely touch. Great selection for breakfast and dinner....More

    Helpful?1  
    Response from Murfad S, Resident Manager at Cinnamon Citadel Kandy

    Dear Guest, Greetings from all of us at cinnamon citadel Kandy! Thank you for taking the time to post a review on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. Thank you for admiring the resort as well for the...More

    Earl's Regency
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$74 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    Photos
    Traveller (1577)
    Room & Suite (407)
    Pool & Beach (275)
    Dining (188)
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    Questions & AnswersAsk a question
    dazed_dizzy
    is it possible to walk to Kandy, and how long would it take?
    14 March 2017|
    Answer Show all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    kinza c
    is there an elevator in the hotel? i was hoping of getting a room on higher floor. or are there only stairs?
    7 February 2017|
    Answer Show all 4 answers
    Response from Jason W | Reviewed this property |
    yes there is.. but the ground floor rooms are better with a personal garden and river view
    0
    Votes
    jonmarkgreen
    Does the hotel offer shuttle buses to Kandy on a regular basis? Or are Tuks Tuks always waiting outside?
    7 February 2017|
    Answer Show all 7 answers
    Response from AselaDeSilva | Reviewed this property |
    yes tuk tuks always there
    1
    Vote
    Room Tips
    "Best views are overlooking the pool area and river beyond."
    Read review
    "any room -its a peaceful place."
    Read review
    "Garden Villa Rooms"
    Read review
    "Book on the Hotel website for best rates"
    Read review