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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Lowest prices for your stay
    2017-12-03 2017-12-04
    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of US$190/night.

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    US$164
    US$153
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    Traveller (1791)
    Room & Suite (446)
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    “cold room” (21 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Hotel Thilanka
    1,339 reviews
    #12 of 56 hotels in Kandy
     
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    828 reviews
    #10 of 56 hotels in Kandy
     
    Elephant Stables
    569 reviews
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    Earl's Regency
    2,069 reviews
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,550)
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    1 - 5 of 2,031 reviews

    Reviewed 2 days ago via mobile

    Great view next to the river and very wide selection of buffet during breakfast and the dinner.. The room was too dark and a bathroom had an open window to the corridor. It was a bit smelly too. Overall a decent hotel but poor sleep...More

    Thank bd3art
    Reviewed 3 days ago via mobile

    Having driven through Kandy which, lets face it, is a hotch potch of neglected buildings and occasional new development, we were very surprised to arrive at the beautiful hotel. Check in was great, our room was quirky and comfortable. Public areas all open to the...More

    Thank Coyote1001
    Reviewed 3 days ago via mobile

    What a goldious hotel in a glorious setting. Staff friendly and helpful. Rooms and amenities very pleasant with views to die for. BUT the food! What is wrong with the chef? At the buffet we basically ended up eating rolls with butter, otherwise we would...More

    Thank Dennis R
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 days ago

    Dear Guest, Thank you for sharing your valuable comments on Tripadvisor. We are happy to note that you liked the location that we are situated in and the friendly staff. We do regret that the culinary offering was not up to your expectation. We have...More

    Reviewed 6 days ago

    Visited the Citadel with 2 others to get away from the stress and strife of Colombo and what a good decision it was. It was quite dark and raining when we reached the hotel but we received a very warm welcome. Check-in was a breeze...More

    Thank suekirt
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 5 days ago

    Dear Guest, Thank you so much for sharing such an overwhelming experience you had during your stay at the hotel. It gives me immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services,location of the hotel and...More

    Reviewed 6 days ago

    We stayed at this hotel for 2 nights and had a very good time. Excellent first location after a long flight with everything within the hotel. Excellent food and very clean hotel. A huge variety of food for everyone - even vegans and health conscious...More

    Thank kaminishah2017
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 6 days ago

    Dear Guest, Thank you for taking the time to post your comments on Tripadvisor . We are extremely pleased to know that you had an excellent and enjoyable stay with us. I would also like to thank you for your very kind words in relation...More

    Hotel Thilanka
    1,339 reviews
    #12 of 56 hotels in Kandy
     
    Earl's Regent Hotel
    828 reviews
    #10 of 56 hotels in Kandy
     
    Elephant Stables
    569 reviews
    #1 of 56 hotels in Kandy
     
    Earl's Regency
    2,069 reviews
    #1 of 2 hotels in Tennekumbura
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$103 - US$265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Travelocity, Ctrip TA, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1791)
    Room & Suite (446)
    Pool & Beach (311)
    Dining (201)
    Hotel & Grounds (982)
    Bathroom (47)
    Nearby
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    2.94 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 3 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "Best view is on the pool side with the Mahaweli flowing right below"
    Read review
    "River view"
    Read review
    "Rooms 2nd floor of the main complex has large balconies (Even better when the temporary rain shelter above..."
    Read review
    "Rooms on the lowest floor facing the river are really nice"
    Read review
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