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2018-01-28 2018-01-29
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    2018-01-28 2018-01-29
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    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$277/night.

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    US$226
    US$204
    SAVE US$22
    US$220
    US$206
    Traveller (1821)
    Room & Suite (452)
    Pool & Beach (318)
    Overview
    • Excellent40%
    • Very good44%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the river” (637 reviews)
    “cold room” (21 reviews)
    “sri lanka” (247 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,614)
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    21 - 25 of 2,088 reviews

    Reviewed 2 weeks ago via mobile

    We’ve stayed for two days here and both days they were very careless about the time.first day we waited for 1.5 hours for the van and second day 1 hour we waited...the travel desk is very poor...can’t explain how much time we got lost in...More

    Thank Sonajoju
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to share your comments on Tripadvisor We truly appreciate you taking the time to share your review and I can assure you that we do take feedback with the utmost importance as we value all our guest’s...More

    Reviewed 2 weeks ago via mobile

    Stayed here two nights with the family. The hotel bit old and seems like need bit renovation plan. Like the location where your room is facing to Mahaweli River. Nice pool & restuarant. Food is avearage. And there is nothing exception about the hotel staff....More

    1  Thank AjithHemantha
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to share your comments on Tripadvisor following your recent stay with us. Our key priority is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest,...More

    Reviewed 2 weeks ago via mobile

    Enjoyed our three night stay here. The main downstairs lounge that flowed to the pool space had a very relaxed vibe. A nice view of the river too. Our rooms could do with a bit of freshening up but no great complaints. The rooms were...More

    Thank Mark A
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 2 weeks ago

    Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. I would like to extend my sincerest gratitude for taking the time and effort to mention the factors that made your stay very special. I am very much humbled by your...More

    A TripAdvisor Member
    51
    Reviewed 3 weeks ago via mobile

    Super location and well maintained hotel with a contemporary feeling. Expensive to its worth, comfortable rooms and pleasant atmosphere. Well trained friendly staff....naturally professional and efficient. Christmas eve dinner was magnificently laid out and we only wish we had space to stuff in more. Kudos...More

    Thank A TripAdvisor Member
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Dear Guest, Greetings from all of us at cinnamon citadel Kandy! Thank you for taking the time to post a review on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. Thank you for admiring the resort as well for the...More

    Reviewed 3 weeks ago

    The Deluxe rooms are spacious and comfortably accommodate 3 people. The rooms and bathroom are well maintained, and clean. The property is well designed and green. The buffet spread is quite a variety and good. However, the interiors are gaudy. Pastels colors will be preferred...More

    Thank pops_kay
    Response from Murfad S, Manager at Cinnamon Citadel KandyResponded 3 weeks ago

    Dear Guest, Thank you for taking the time to post your comments on Tripadvisor . We are extremely pleased to know that you had an excellent and enjoyable stay with us. I would also like to thank you for your very kind words in relation...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$137 - US$341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Luxury Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Ctrip TA, Hotels.com, Orbitz, Agoda, Priceline, getaroom.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1821)
    Room & Suite (452)
    Pool & Beach (318)
    Dining (201)
    Hotel & Grounds (999)
    Bathroom (47)
    Nearby
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    Ask a question
    Questions & Answers
    FarnboroughHants
    13 January 2018|
    AnswerShow all 2 answers
    Response from Golfnut5472 | Reviewed this property |
    Not that I am aware of, however, the supermarkets sell the liquid and the tabs cheaply. The hotel does use some sprays for mosquitoes if you request. We were in summer in Kandy and had NO problems with mosquitoes. You can... More
    0
    Votes
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Room Tips
    "If you have walking issues to check if there’s elevator access. We loved our garden room but there were a..."
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    "Try to get a river-view room."
    Read review
    "rooms on the first or second floor may have a slightly better view"
    Read review
    "Of course river view"
    Read review
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