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02/07/2017 03/07/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Savings alert: 29% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$128
          US$124
          Great Deal
          US$127
          US$127
          Traveller (1596)
          Room & Suite (407)
          Pool & Beach (279)
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          Overview
          • Excellent40%
          • Very good46%
          • Average11%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “the river” (598 reviews)
          “cold room” (21 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Business Centre
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
          OZO Kandy Sri Lanka
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,383)
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          There are newer reviews for Cinnamon Citadel Kandy See the most recent reviews

          421 - 425 of 2,383 reviews

          Reviewed 20 March 2016

          This is not the hotel for you who wants to head down to Kandy city every now and then, it is too far from the city too do that. This is the hotel for you who want to stay at a calm place, by the...More

          Thank pkemoi
          Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 23 March 2016

          Dear Guest. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

          Reviewed 19 March 2016

          This was our 3rd Cinnamon Hotel during our trip in Sri Lanka. Beautiful setting along the river, all public areas gloriously outside. We travelled by train from Colombo to Kandy so a late lunch in that setting was very welcomed. Friendly, attentive staff, we didn't...More

          Thank bateson49
          Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 20 March 2016

          Dear Guest, Thank you for taking your valuable time to post a review on Trip Advisor. Thank you for the compliments made on the courtesy of the staff and the architecture of the resort. Thank you for this constructive feedback, as your thoughts are very...More

          Reviewed 19 March 2016

          This is delightful base from which to explore Kandy and surrounding area. The bar and the pool both overlook the river. Rooms well laid out and comfortable, with balconies or terrace. Excellent buffet (one of the best we experienced). Very quiet.More

          Thank susan19482014
          Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 20 March 2016

          Dear Sir, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

          Reviewed 19 March 2016

          We were so looking forward to staying here and booked and PAID weeks ago via Travel Republic (who booked through Sun Hotels). Yesterday we were told the hotel had cancelled our booking. We had purposefully chosen Cinnamon Citadel and paid extra for what we thought...More

          1  Thank TravellingGirl123
          Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 24 March 2016

          Dear Guest Thank you for your comments. We regret any inconvenience that may have been caused to you during your booking with us. We thank you for the comments which is truly invaluable to us and we will certainly look all possible ways to rectify...More

          Reviewed 18 March 2016

          Great location and good accommodation. views from the lounge and pool are fantastic. The service in the bar and around the pool was very poor, with a lot of the staff seeming to ignore you or busying themselves on small things instead of serving the...More

          Thank CAW51
          Response from FowmeIBRAHIM, Assistant manager at Cinnamon Citadel KandyResponded 19 March 2016

          Dear Guest, Thank you for taking the time to post a review on Trip Advisor in regards to your stay at Cinnamon Citadel Kandy and also thank you for your comments. I have personally reviewed your constructive feedback and rest assured that it has my...More

          OZO Kandy Sri Lanka
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$63 - US$295 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Business Hotel in Kandy
          • #2 Luxury Hotel in Kandy
          • #3 Family Hotel in Kandy
          • #3 Romantic Hotel in Kandy
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 119
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Agoda, Hotwire, Ctrip TA, TripOnline SA, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Sri Lanka >
          • Central Province >
          • Kandy District >
          • Kandy
          • Also Known As
          • Chaaya Citadel Kandy Hotel Kandy ,
          • Chaaya Citadel Hotel Kandy ,
          • Kandy Chaaya Citadel Hotel
          Add Photo Photos
          Traveller (1596)
          Room & Suite (407)
          Pool & Beach (279)
          Dining (189)
          Hotel & Grounds (876)
          Bathroom (41)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Asad T
          I have booked this hotel on HB basis. Just wanted to know whether drinks/juices/water are included in buffet dinner or I'll have to buy them? In the later case how much is the cost of soft drink/juices or mineral water?
          6 June 2017|
          Answer Show all 2 answers
          Response from Shanaka R | Reviewed this property |
          Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
          1
          Vote
          dazed_dizzy
          is it possible to walk to Kandy, and how long would it take?
          14 March 2017|
          Answer Show all 4 answers
          Response from MandMStAlbans | Reviewed this property |
          As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
          1
          Vote
          Room Tips
          "Garden room if available"
          Read review
          "Get a good River facing room"
          Read review
          "Go for River View."
          Read review
          "Avoid rooms in the basement if you are not able to climb a staircase."
          Read review
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