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2017-08-27 2017-08-28
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Best prices for your stay
    2017-08-27 2017-08-28
    Lock in the lowest price from our partners
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    Traveller (1655)
    Room & Suite (415)
    Pool & Beach (286)
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (604 reviews)
    “cold room” (21 reviews)
    “sri lanka” (231 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Cinnamon Citadel Kandy
    Deals (13)
    Aug 27Aug 28
    1 room, 2 adults, 0 children
    • Superior Room Non refundable
      View Deal
    • Room deluxe half board
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    View all 13 deals from US$149
    Elephant Stables
    536 reviews
    #1 of 55 hotels in Kandy
    Earl's Regent Hotel
    774 reviews
    #10 of 55 hotels in Kandy
    Sevana City Hotel
    697 reviews
    #3 of 55 hotels in Kandy
    Mahaweli Reach Hotel
    1,014 reviews
    #9 of 55 hotels in Kandy
    Write a Review
    Reviews (2,443)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    541 - 545 of 1,943 reviews

    Reviewed 26 January 2016

    As a previous reviewer said this is an ok hotel, nothing special but large clean rooms, friendly staff and reasonable buffet food served in a large un-inspiring restaurant. Food is also served in the bar. We were in a room numbered on what we thought...More

    Thank iandorothy
    Response from FowmeIBRAHIM, Assiatant manager Opereations at Cinnamon Citadel KandyResponded 27 January 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 25 January 2016

    It's an OK hotel. To be honest, from what we have heard, it is the best of the local options. It is clean, and the food was actually very nice. The bar is good, pool looked nice although we didn't go in it. Room was...More

    Thank SophiB
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 27 January 2016

    Dear Guest I would like to thank you for the wonderful review posted on Trip Advisor. It was a great privilege to serve you and most of all to know that we have been successful in giving you a memorable stay. Indeed, I am very...More

    Reviewed 25 January 2016 via mobile

    We stayed here as part of our honeymoon for 1 night. We booked through Kuoni but I really wish we had 2 nights here instead. Although we didn't spend much time here it was lovely. The views from the pool overlooking the river and forest...More

    Thank Amy B
    Reviewed 24 January 2016

    At first I wanted to give a five stars rating. But since we had a terrible noise coming from upstairs due to ongoing renovations to the extent that we were unable to sleep, but as soon as i contacted the manager , he provided a...More

    Thank caesardr
    Reviewed 24 January 2016

    A luxary getaway with a view. just about 15 min outside the historical city of Kandy. Good staff and service, Nice clean big rooms over looking the greenery and the river. note- some rooms are a long... walk from the heart of the hotel/ restaurants...More

    Thank Gemunu D
    Elephant Stables
    536 reviews
    #1 of 55 hotels in Kandy
    Earl's Regent Hotel
    774 reviews
    #10 of 55 hotels in Kandy
    Sevana City Hotel
    697 reviews
    #3 of 55 hotels in Kandy
    Mahaweli Reach Hotel
    1,014 reviews
    #9 of 55 hotels in Kandy
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$103 - US$277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, ACCOR, Priceline, Agoda, Hotels.com, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1655)
    Room & Suite (415)
    Pool & Beach (286)
    Dining (190)
    Hotel & Grounds (919)
    Bathroom (41)
    Sponsored by:
    Sevana City Hotel
    697 reviews
    1.75 km away
    Elephant Stables
    536 reviews
    1.60 km away
    Earl's Regent Hotel
    774 reviews
    2.87 km away
    Mahaweli Reach Hotel
    1,014 reviews
    2.33 km away
    Nearby Restaurants
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    Nearby Attractions
    Bahiravokanda Vihara Buddha Statue
    692 reviews
    1.39 km away
    Asgiriya Stadium
    21 reviews
    1.31 km away
    Asgiriya Maha Viharaya
    13 reviews
    1.23 km away
    Kandy Budget Taxi
    30 reviews
    1.38 km away
    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    14 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    Room Tips
    "Rooms close from the pier are noisy"
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    "Ask for a room in the main building."
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    "Any of the rooms at a higher level"
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    "room with balcony"
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