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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Lowest prices for your stay
    2017-10-02 2017-10-03
    Savings alert: 32% below average rate

    The price you found is 32% lower than this hotel's average rate of US$111/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$124
    US$76
    SAVE US$48
    US$81
    US$81
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    Oct 2Oct 3
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,494)
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    571 - 575 of 1,985 reviews

    Reviewed 7 February 2016

    As part of our package we stayed Cinnamon Citadel Kandy 5th Feb 2016, good food to suit both pan Asian and European taste, great staff incredible warm and friendly. we arrived after a very busy day the staff were patient and helpful ensuring our need...More

    1  Thank LloydMustgo
    Response from FowmeIBRAHIM, Assistant manager Operations at Cinnamon Citadel KandyResponded 11 February 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 6 February 2016

    This hotel is in a great location by the river, and is a great spot to relax before or after hitting chaotic Kandy! We only stayed one night and ate in the a la carte. It was the best food I've had whilst in Sri...More

    Thank JaimieeandSam
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 11 February 2016

    Dear Guest Sunny greetings from Citadel and thank you for your wonderful review of Cinnamon Citadel Kandy following your recent visit. I am happy to read such beautiful praises about the resort and I am glad your rating of how excellent our food was, made...More

    Reviewed 6 February 2016

    this hotel was the best I had stayed in throughout the whole of SL wonderful bedroom overlooking the river which you need to ask for the pool area was amazing and bar area the reception had wonderful wall coverings and tiles The staff were not...More

    Thank KJU890
    Response from FowmeIBRAHIM, Assistant Mnager Operations at Cinnamon Citadel KandyResponded 11 February 2016

    Dear Guest Thank you for your wonderful review of Cinnamon Citadel Kandy and I appreciate that you are sharing it here in Trip Advisor. I am delighted to learn that you had a great holiday and enjoyed the resort in general as well as the...More

    Reviewed 3 February 2016 via mobile

    Public areas are lovely. Room smaller than elsewhere. Black tiled bathroom not to our taste. No tissues, face flannels, bathrobes, slippers etc. So fairly basic. Staff friendly until something goes wrong. (Returned exhausted from a day sightseeing to find 4 men in our room fixing...More

    Thank Chris S
    Response from FowmeIBRAHIM, Assiatant Manager Operations at Cinnamon Citadel KandyResponded 11 February 2016

    Dear Guest Thank you for your review on Trip Advisor following your recent stay in the cinnamon Citadel Kandy. Your honest feedback is very vital for us to rectify the gray areas. Thank you once again. Issues highlighted were taken very positively on board &...More

    Reviewed 1 February 2016 via mobile

    We spent 2 days at the hotel at the start of our honeymoon. It was situated in a quiet area overlooking the river. A definate if you are looking for peace and solitude. The chef Khan had a knack for cooking up good Indian food....More

    Thank TiNa0180
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 3 February 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

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    Additional Information about Cinnamon Citadel Kandy

    Address: 124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Location: Sri Lanka > Central Province > Kandy District > Kandy
    Price Range:US$106 - US$257 (Based on Average Rates for a Standard Room)
    Hotel Class: 5 star
    Number of rooms: 119
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$106 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Priceline, Orbitz, ACCOR, Travelocity, Ctrip TA, TripOnline SA, Hotels.com, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1701)
    Room & Suite (424)
    Pool & Beach (294)
    Dining (193)
    Hotel & Grounds (943)
    Bathroom (43)
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    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "take room with the river side view."
    Read review
    "Who love the calm nature you can choose garden view rooms or river view rooms"
    Read review
    "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
    Read review
    "You can ask for a room overlooking the river"
    Read review
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