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Fleur de Chine Hotel Sun Moon Lake

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647 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Hoboken, New Jersey
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed yesterday NEW via mobile

Stayed one night as part of a tour group and was happy with the room and service. It was luxurious to have the hot springs pipe right into the tub in our room. Beds were really comfortable and it was beautiful waking up to the view of the mountains/sun moon lake. Only wish we stayed longer.

Helpful?
Thank yabutravels
Los Altos, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 days ago NEW

This hotel is on a hill overlooking the lake. A room with a lake view is better than a room with a mountain view, and more expensive. Hotel and room are very nice, and very modern. There is a shuttle to take you to the bus stop (no train stations or airports nearby). There is at least one guided hike.... More 

Helpful?
Thank emananon
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Emananon, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our... More 

Los Angeles, California
Level Contributor
692 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 1 week ago via mobile

If you are a couple looking for a romantic get away and have money to spend maybe Lalu is a good choice but if you have kids this is def the place to be though they are good for romantic get away as well as they have a beautiful rooftop lounge that was just immaculate. Big pool on floor one... More 

Helpful?
Thank daikin
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear daikin, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our... More 

Queens, New York
1 review
Reviewed 1 week ago via mobile

Very elegant place to stay in Sun Moon Lake. The hospitality was over the top. Beautiful pools and hot springs. Breakfast and dinner were also very nice. I would definitely recommend staying here on your next visit to Taiwan.

Helpful?
Thank Matt G
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Matt G, Thank you so much for your positive review of Fleur de Chine Hotel! We are very glad to hear that our location was pleasant for you on your visit to Sun Moon Lake and that you enjoyed our room, foods, and service. We hope to see you with us again in the future. Kind regards, Winifred General... More 

Level Contributor
1 review
Reviewed 2 weeks ago via mobile

1st visit and the view is fantastic. Room is clean but a bit small for 4 pax. Bath room have ample of space. Breakfast and dinner is excellence with huge varieties of choices. The wasabi is process fresh and the taste is good. Recommended.

Helpful?
Thank JY T
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear JY T, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

The room is nice and cozy. The room is clean with bathtub that could fill with hot spring water. The hot spring may not be the best I have ever been but it is good enough. The quality of room supply is awesome and the free breakfast is amazing. The pool feels like an outdoor one but keeps your privacy.... More 

Helpful?
1 Thank William T
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear William T, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with... More 

Sydney
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago

This hotel is right on the lake with some incredible views. there is a choice of 9 restaurants however the food we ate in the lobby bar/cafe was bland & not that enjoyable. What made up for that though was the hot springs in the hotel. I really recommend the nakes springs as its much more an experience. Its like... More 

Helpful?
1 Thank grantatmaroubra
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear grantatmaroubra Thank you for sharing your valuable comment of Fleur de Chine Hotel! We are very happy to hear that you enjoyed our rooms, services, food. Your feedback is critical in helping us provide an outstanding experience as our every guests. And, please accept our sincerely apologize for any inconveniences caused during your stay. Regarding your points about the... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

The staff is very friendly, but the way things work here reminds me of Fawlty Towers comedy. If you choose to have the buffet for dinner, you have 2 choices of time: 5 pm, or 7pm. And you have to chose before you even check in. I don't know when I'm going to be hungry a week in advance. why... More 

Helpful?
Thank Travelots61
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our "sincere "apologies for any inconvenience during your stay. Regarding to your points, the "flexibility "for the dinner time, because we include 2 meals in room package, we would like to know the exact time that you like to take the dinner before... More 

tpe
Level Contributor
89 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 4 weeks ago

The hotel's website booking system is a joke. You cannot book a room through the website without printing out a request and writing your credit card on it and faxing/emailing it to the hotel again. That is, the info and credit card information you typed in on the website is close to nothing... This kind of low-tech is unbelievable. Nice... More 

Helpful?
Thank tyst
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Valued Guest, Thank you for taking the time to share us your review and please accept our sincerely apologies for any inconveniences during your stay. Regarding to your points which include the check-in process is inefficient ; too many guests while dining, immediately we convey to the relevant departments to discuss and solve the issues so that we can... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

A luxurious hotel inside and outside - beautiful decor, view, and service. With hot spring water pipped directly to the bathtub, you can relax and enjoy the hot spring in the privacy of your own room. We were here as part of a group tour. Breakfast was included. The quality and selections of the all-you-can-eat breakfast were excellent. Since we... More 

Helpful?
Thank Tennisbums
FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake, responded to this review

Dear Tennisbums Thank you for sharing your valuable comment of Fleur de Chine Hotel! We are very happy to hear that you enjoyed our rooms, services, food. Your feedback is critical in helping us provide an outstanding experience as our every guests. And, please accept our sincerely apologize for any inconveniences caused during your stay. Regarding the situation you point... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fleur de Chine Hotel Sun Moon Lake

Address: No.23 Zhong Zheng Road, Sun Moon Lake, Nantou, Taiwan
Region: Taiwan > Nantou
Price Range: $402 - $873 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleur de Chine Hotel Sun Moon Lake 5*
Number of rooms: 211
Reservation Options:
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Also Known As:
Fenisia Hotel Nantou
Fleur De Chine Hotel Sun Moon Lake Taiwan/Nantou
Hotel Style:
#1 Luxury Hotel in Nantou
#1 Family Hotel in Nantou
#1 Spa Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from Fleur de Chine Hotel Sun Moon Lake staff and other travellers.
4 questions
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Questions? Get answers from Fleur de Chine Hotel Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room with a lake view”
 of 5 bubbles emananon, 29 Nov 2016 | Read review
“Get a full view of the lake room”
 of 5 bubbles grantatmaroubra, 9 Nov 2016 | Read review
“Choose lake view rooms in western style. Rooms closer to the elevator might have better view.”
 of 5 bubbles tyst, 5 Nov 2016 | Read review
“choose the lake view room”
 of 5 bubbles AnnaRoseStark, 29 Sep 2016 | Read review
“Please get a lake facing room even if it comes with extra price.”
 of 5 bubbles pawans00d, 18 Sep 2016 | Read review
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