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The Crystal Resort Sun Moon Lake

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#13 of 120 Hotels in Nantou
Certificate of Excellence
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The Crystal Resort Sun Moon Lake
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99 Reviews from our TripAdvisor Community

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Showing 54: English reviews
London, United Kingdom
Reviewed 3 weeks ago

Rooms: we booked a lakeside view, but the room we received on the 2nd floor had a funny smell and stained carpet. After much negotiating we paid a small sum for an upgrade to a room on 8th floor. It really wasnt much, but with the hotel being empty in low season we felt it was petty to negotiate so...

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Thank David_Hos
日月潭晶澤會館, MICHELLE at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

Yokohama, Japan
Reviewed 24 September 2016

Location: Generally everything in Sun Moon Lake is tied to Shuishe Pier (Information Center, Bike rental and big hotels). If you are prefer staying just 10-15 min away (by boat) from all the hype, Ita Thao pier is perfect getaway and that's where this hotel is located. Last boat leaves at 5:30 pm. Lake view is worth paying up for...

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Thank HSThakur
日月潭晶澤會館, 客戶關係經理 at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the Thecrystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. It's our pleasure to give you good service. We will do out best to improve everything like furniture(something are scratched). We hope to see...

Hoboken, New Jersey
Reviewed 4 July 2016

It is a small boutique hotel, each floor has only five rooms, which I think it is better than a huge five-star hotel that is packed with hundreds of noisy tourists. The room we stayed has a partial lake view, which is a little bit disappointing. The hotel is clean and quiet. The staffs are courteous and friendly. There is...

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Thank nantoupuli
日月潭晶澤會館, 客戶關係經理 at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the Thecrystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

Reviewed 26 February 2016 via mobile

I've booked a hotel via booking.com the hotel locates in the best area of ita thao pier,close to shopping street and have a lake view. My room is Grand deluxe room for 3 persons was upgraded to VIP room with complimentary. the room have jacuzzi and verybig and clean. All staffs are nice and can speak english. breakfast is varity...

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Helpful?
Thank Suwimon A
日月潭晶澤會館, 客戶關係經理 at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the Thecrystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

A TripAdvisor Member
2 reviews
Reviewed 25 January 2016 via mobile

Good service and the staff is so very nice The view from the hotel is so good and the location is good. The hotel near the street market is have many kind of food. It so enjoy And the hotel near the cable car to go the village

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Thank A TripAdvisor Member
日月潭晶澤會館, 客戶關係經理 at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the Thecrystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

UK
Reviewed 28 December 2015

What a treat, especially as we were upgraded to a corner suite with balcony overlooking the lake for our second night. From the moment we arrived after a long frive from Hualein, Cindy and her colleagues made such a fuss of us – they were brilliant! 谢谢 (xiè xie). We can't fault this lovely hotel and its lakeside location. Definitely...

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1Thank Alwrites
日月潭晶澤會館, 客戶關係經理 at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the Thecrystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

Singapore, Singapore
Reviewed 23 December 2015

Had a excellent stay in crystal resort. Lake view twin room with balcony was awesome. This hotel is on the other side of the sun moon lake, but with prior information the hotel can arrange a free shuttle (stipulated times) to hotel from Sun Moon lake bus station. Hotel staff were very friendly and hospitable right from front desk to...

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Thank mdpsiva
日月潭晶澤會館, 客戶關係經理 at The Crystal Resort Sun Moon Lake, responded to this review

Dear Guest of honor Thank you so much for such a positive review of the Thecrystal resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services, and dining experience. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

HCMC
Reviewed 21 September 2015

This review is for the restaurant in the hotel. This is the crystal hotel's restaurant right by the lakeside of itashao pier. Great western style food using local ingredients with a little local twist. We opted for the cheaper set menu at nt399 per person. It came with a 4 course dinner - salad with local mushroom, cream of water...

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Thank C_C_W0ng
Cairo, Egypt
Reviewed 8 August 2015

My fiancee and I took a trip to Sun Moon Lake in March 2015 and Stayed in the Crystal Resort Sun Moon Lake, staying in a Moon double room. It isn't a resort as most westerners would expect, but, really a nice hotel right next to the pier and the lake. We had a lake view room which overlooks the...

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1Thank Zillafire
Hong Kong, China
Reviewed 30 June 2015

The hotel is in a quieter area of the lake, it was just what we were looking for. The room was quite nice. The bathtub was comfortable. They give you l'occitan bath products. The view from our room was pretty. There's a DVD player in our room so nighttime entertainment was just fine - there's a good selection of movies...

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Helpful?
Thank C L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
The Crystal Resort is a truly relaxing place enhanced by the clever use of crystal, glass and mirrors creating a bright, spacious feel that reflects the glistening waters of the lake. ... more   less 

Additional Information about The Crystal Resort Sun Moon Lake

Address: No.3 Shueishalian Street, Rihyue Village, Yuchih Town, Nantou, Taiwan
Region: Taiwan > Nantou
Price Range: $184 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Crystal Resort Sun Moon Lake 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Hotel Style:
#6 Luxury Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Crystal Resort Sun Moon Lake staff and other travellers.
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Questions? Get answers from The Crystal Resort Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 202 had a funny smell and stained carpet - avoid”
 of 5 bubbles David_Hos, 16 Nov 2016 | Read review
“Go for Lake suite instead of Moon Lake room. And get it on higher floor (8F)”
 of 5 bubbles HSThakur, 24 Sep 2016 | Read review
“Full lake view is recommended. Try to have a dinner in the hotel dinning room which has a nice lake view.”
 of 5 bubbles nantoupuli, 4 Jul 2016 | Read review
“Lake view rooms with balcony are the bestest”
 of 5 bubbles mdpsiva, 23 Dec 2015 | Read review
“Get a room with a lake view”
 of 5 bubbles Zillafire, 8 Aug 2015 | Read review
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