We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 132 hotels in Nantou County

Sun Moon Lake Hotel

211 reviews
Save
Traveller (319)
Room & Suite (251)
Dining (33)
Overview
  • Excellent33%
  • Very good45%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“japanese style”(11 reviews)
“wii room”(3 reviews)
“quad room”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (211)Write a Review
Filter reviews
104 results
Traveller rating
38
39
18
5
4
Traveller type
Time of year
LanguageEnglish
More languages
38
39
18
5
4
Show reviews that mention
All reviewsjapanese stylewii roomquad roombike rentalcycling trailsmall tvenjoyed the game roomclean and spacious roomsbasement restaurantfree bikesshuttle servicesun moon lakeseparate sitting areafree wifiwonderful roomfamily holidayexcellent hotel
FilterEnglish
Updating list...
1 - 5 of 104 reviews
Reviewed 1 week ago

Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. The hotel offers easy access to the city's must see in Nantou Country.

Thank happybee11
Response from Lwdavid, 副理 at Sun Moon Lake HotelResponded 3 days ago

Dear Happybee11: thank you for your coming Sun Moon Lake and choosing Sun Moon Hotel. We are glad to satisfy you with our services. Thanks for your praise and positive comments. Best regards FD Asst.Manager Marks

Reviewed 1 week ago via mobile

Caught the shuttle from Taichung to SML and the pleasant guy at the tourist information place looked after our luggage as check in is not until 3pm. As with most, if not all, accommodation places in Taiwan check in is never before the stipulated time....More

Thank David A
Response from Lwdavid, 副理 at Sun Moon Lake HotelResponded 3 days ago

Dear David: First, thank you for your coming Sun Moon Lake and choosing Sun Moon Hotel. We are glad to satisfy you with our services. Thanks for your praise and positive comments. Best regards FD Asst.Manager Marks

Reviewed 4 weeks ago via mobile

We stayed for night only, unfortunatly! Great location by the Sea, wonderful wiew from the balcony. Very spacy room including a lovely bath room. There were even a built in marble bathtub with a lake wiew. Excellent breakfast and a very nice and priceworthy bar....More

Thank DanochEva
Response from Lwdavid, 副理 at Sun Moon Lake HotelResponded 4 weeks ago

Dear Danoch Eva: Thank you for choosing Sun Moon Lake Hotel.We are glad to satisfy you with our services. Thanks for your praise and positive comments. Hope you can come here again! Best regards FD Asst.Manager Marks

Reviewed 24 October 2017

We did not encountered some of the reviewer predicament. For us, everything was in place. Clean enough. Very spacious, the bed is a two full size bed attached together. Huge bed and there is a tatami tea room. Location - it's not close to where...More

Thank sam c
Response from Lwdavid, 副理 at Sun Moon Lake HotelResponded 27 October 2017

Dear Sam C: First, thank you for your coming Sun Moon Lake and choosing Sun Moon lake Hotel. We are glad to satisfy you with our services. Thanks for your praise and positive . Best regards FD Asst. Manager Marks

Reviewed 3 October 2017

Pros: Free shuttle pick up and drop off at the Tourist Centre. One hour free bike rental. Cons: You can find hair on your bed and toilet when you first entered into the room. Overall impression is not clean with wear and tear. From our...More

Thank MLYHK
Response from Lwdavid, 副理 at Sun Moon Lake HotelResponded 9 October 2017

Dear MLYHK: Thank you for your helpful suggestion. Every guest's suggestions , we will improve immediately and about the room clean , we will improve to emplyee training. Hope you can come here again! Sincerely,

PreviousNext
12345621
Add Photo Photos
Traveller (319)
Room & Suite (251)
Dining (33)
Hotel & Grounds (213)
Bathroom (31)
Family and Play Areas (3)
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$140 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Nantou County
#6 Spa Hotel in Nantou County
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$140 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Nantou County
#6 Spa Hotel in Nantou County
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite