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The Lalu Sun Moon Lake

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The Lalu Sun Moon Lake
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375 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Singapore
Reviewed 18 May 2016 via mobile

A Gem in Sun Moon Lake. A picture is worth a thousand words. The room is big and clean, the view is fantastic, the service is excellent and the food is tasty. Lalu hotel is situated at the best location of Sun Moon Lake. Despite being fully booked during our stay, this hotel is exceptionally quiet and exclusive. Of course,...

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Helpful?
Thank TLL15
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear TLL15: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Los Angeles, CA
Reviewed 11 May 2016

My only regret about this place is that I didn't spend enough time here. They greet you and take you to a resting area while they process check in paperwork, with a refreshing tea and some snacks while you admire the scenery. The room is spacious, romantic and a little Bali-like. Our room had a little yard, overlooking the lake...

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Helpful?
Thank Lisa K
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Lisa K: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Toronto, Canada
Reviewed 27 March 2016 via mobile

Friendly, classy, fantastic and relaxing place to be! Great view and service! All smiles every corner of this nice resort hotel. My only recommendation would be that the poolside staff could show a bit more passion and empathy. Pool water was cold, and tone of his comment was sarcastic that we could swim if we wanted to. We went see...

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Helpful?
Thank Faintingstar
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Faintings, Thank you for your comments on Trip Advisor. We have taken note of your findings and will be addressing this very seriously. We will definitely use this as a tool to quickly improve our Guest Service Standards. We will also zoom in on the areas which needs urgent attention. Pertaining to the temperature of the Main Pool, we...

Monroe, New Jersey
Reviewed 1 March 2016

First thing I noticed was the fantastic service, everyone is so pleasant and polite, but genuinely so. The rooms are spacious and warmly appointed with a lot of hard wood and the smell of the wood is glorious, true craftmanship. We had a room with a view of the lake which is essential I would think and the most impressive...

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Thank Garry O
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear GOMonroe: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Geneva, Geneve, Switzerland
Reviewed 25 February 2016 via mobile

We stayed at the Lalu Hotel for 3 nights in February and really enjoyed the experience. The hotel staff was extremely helpful and effective in sorting out all the arrangements - I had asked for a transfer from Taichung and also a guide for some sightseeing around the lake - beforehand and on the spot. The hotel is beautiful, with...

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Helpful?
Thank Hene L
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Hene L, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Malaysia
Reviewed 27 January 2016

You have the best view of the lake from the hotel. We had the corner room facing the lake so it was fantastic waking up to the peaceful lake overlooking the mountains. The hotel itself is pretty dated and old and it does take a good photograph but the rooms and the hotel grounds are in need of a refurbishment...

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Helpful?
Thank coolchique
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear coolchique, Warm greetings from the Lalu and would like to thank you for your feedback. We are very happy to hear that you have enjoyed our Hospitality and our Hotel Associates have once again shined in what we are known for which is providing Top Quality Service for our guests. Pertaining to your comments on the Hotel itself, we...

Reviewed 25 January 2016 via mobile

Staff was very helpful especially Bass at the bar who was so genuine and helpful. I have seen lots of good bartenders but she is exceptional and she will be reason we want to come back to this hotel next time. Food was exceptional and location was the best. You can see most of sun moon river from here. Room...

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Helpful?
Thank Kelvin L
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Kevin L: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Reviewed 22 January 2016 via mobile

The hotel is nice.The food in the Chinese restaurant also nice.The hotel is big will get lose.They was some event will like piano at the bar.We can borrow the disc or book from the library.Very relax see the sun moon lake view with the music from the disc we borrow and a cup of coffee from the bar.

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1Thank Cheng X
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Cheng X: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

los angeles
Reviewed 12 January 2016

The hotel is very well run with excellent staff. The room we had was gorgeous, facing the lake. Had dinner at the chinese restaurant and the food was well made and actually quite reasonable too. Too bad we only stayed one night! Next time, i want to stay longer!

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Thank selos10
WillieL00, 業者 at The Lalu Sun Moon Lake, responded to this review

Dear selos10, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

Taiwan
Reviewed 8 January 2016

stunning setting and location, great design and facilities, the rooms are tastefully done and extremely soothing. Perfect for families and the staff is very friendly and helpful. the only draw back is the never ending air pollution in Taiwan so most days the setting (which should be beautiful) is shrouded in smog. This is by far THE best place on...

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Helpful?
Thank bamboosten
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Bamboosten, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Region: Taiwan > Nantou
Price Range: $592 - $1,243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#3 Luxury Hotel in Nantou
#3 Spa Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Lalu Sun Moon Lake staff and other travellers.
2 questions
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Questions? Get answers from The Lalu Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view in Taiwan”
 of 5 bubbles Skuo77, 4 Jan 2017 | Read review
“High floor lake view suites”
  • Private pier in the hotel
  • View from the room
  • Lakside suite
  • Private pier during day time
 of 5 bubbles MokeyMok, 7 Nov 2016 | Read review
“A lake view room is a must.”
 of 5 bubbles 230yenh, 19 Sep 2016 | Read review
“Don't forget your mosquito repellent.”
 of 5 bubbles Kimcheemiso, 23 Aug 2016 | Read review
“I would splurge a little and get junior suite instead of the entry level room, you would appreciate the extra room.”
 of 5 bubbles NickyM536, 23 Jul 2016 | Read review
5 of 5