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Ginger New Delhi

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Ginger New Delhi
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1,057 Reviews from our TripAdvisor Community

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Showing 1,038: English reviews
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Reviewed 2 days ago NEWvia mobile

My reservation is for 3 nights . 25th to 28th may. Smart locks are not working. Manual locking also not there. Every time i have to call reception to open the door. Mug and bucket are not there. Even it came after next day after calling the reception 3 times. Room service,food is good. Location is plus point for this...

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Helpful?
Thank Satyasrikanth
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Satyasrikanth, Thank you for sharing feedback regarding your stay at our hotel. It truly helps us serve you better. We are glad to know that you appreciate the services rendered by our associates. We look forward to your next visit at Ginger Hotels. Regards, Gurdeep Singh Hotel Manager Ginger Hotels

Jalandhar District, India
Reviewed 5 days ago NEW

The location of this hotel is only reason to stay . The close proximity to station and Airport Metro are the only attractions . Tata's are managing this hotel but the service and cleanliness is of the typical Indian Railway retiring rooms . Maintenance is very poor and bathrooms are always leaking and having problems of choking .

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Helpful?
Thank vm1863
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ginger Hotels. We have noted your feedback with extreme concern and initiated an investigation in the respective department on an immediate basis. We will update you soon regarding the same. Regards, Gurdeep Singh Hotel Manager Ginger Hotels

Chennai (Madras), India
Reviewed 5 days ago NEW

I chose this hotel for short stay and metro commute to Airport but it became nightmare stay. Checked in at morning 4.30. We were given uncleaned room first. after complaining we were asked to wait for more than half an hour to change to another room. First impress definitely bad. Typically old building. Stains on bed spreads. Hot water only...

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Helpful?
Thank Shivaganesh R
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Shivaganesh, Thank you for taking the time to tell us about your experience at the Ginger Hotels. We have noted your feedback with extreme concern and initiated an investigation in the respective department on an immediate basis. We will update you soon regarding the same. Regards, Gurdeep Singh Hotel Manager Ginger Hotels

Pune, India
Reviewed 1 week ago

I choose this hotel for location. I had to attend conference in Aero city area so looking for hotel near Airport express metro line. Service was good. One day I was not well and while opeing door of my room realize that my card was not working. House keeping staff was nearby. He immediatly opened it using his card. I...

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Helpful?
Thank Suhas0401
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Suhas, Thank you for your feedback. With respect to your recent stay with us, we are pleased to hear that you had an enjoyable experience and were delighted by the friendly service provided. We thank you once again for your kind words and look forward to your next visit at Ginger Hotels. Regards, Gurdeep Singh Hotel Manager Ginger Hotels

Reviewed 1 week ago via mobile

It was not that fast service that we want the Timing is also not proper and the rooms are excellent and the wifi is too slow enough it should be improve but everything is good I enjoyed vacation it was really good I loved this hotel loved it........

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Helpful?
Thank yash j
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Yash, Thank you for sharing feedback regarding your stay at our hotel. It truly helps us serve you better. We are glad to know that you had a good stay. We look forward to your next visit at Ginger Hotels. Regards, Gurdeep Singh Hotel Manager Ginger Hotels

Bhopal, India
Reviewed 1 week ago

Ginger is well maintained by the private sector. A clean bed and rest room is just apt for a traveller enroute his/her destination. However the air conditioners, television remote and lift facilities were not working adequately; especially when one's weary from travel and are in no mood to lodge their complaints at wee hours. A little more keen eye from...

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Helpful?
Thank _11drann
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Gurdeep Singh Hotel Manager...

Jalandhar, India
Reviewed 2 weeks ago

Hotel is situated within walking distance from metro station and railway station and hence becomes the choice by default but the rooms service is not available .How ever desk staff cooperative and helpful.If you need any thing for eating, you have to come in central kitchen.

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Helpful?
Thank ps5_singh
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Guest, Thank you for sharing feedback regarding your stay at our hotel. It truly helps us serve you better. We are glad to know that you appreciate the services rendered by our associates. We look forward to your next visit at Ginger Hotels. Regards, Gurdeep Singh Hotel Manager Ginger Hotels

Mumbai, Maharashtra, India
Reviewed 3 weeks ago

The best part of the Ginger hotel next to New Delhi Railway station is its location. Just not its proximity to the New Delhi Railway station Ajmeri Gate side but also the amazing connect to the airport. The metro station next door takes you to the airport in about 25 minutes - which is amazing given Delhi traffic on roads!...

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Helpful?
Thank Rajesh_Ramadurai
Reviewed 4 weeks ago

As the hotel is next to railway station, the area is vibrant. However, once you enter the hotel, it is quite. The rooms and facilities looks small and old but maintained decently. Office boys are really helpful all the time. Food is on the expensive side and limited options. For Airport travel, there is direct train from here. I dropped...

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Helpful?
Thank RajeshVP
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Rajesh, Thank you for sharing your feedback. As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our services. Thank you again...

National Capital Territory of Delhi, India
Reviewed 4 weeks ago

Hotel is situated within walking distance from metro station and railway station and hence becomes the choice by default for travelers. Rooms have all the basic facilities which one might expect and being such a popular choice you should book your stay well in advance. Hotel is couple friendly and I have celebrated so many birthdays and other events in...

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Helpful?
Thank ChasingTravelNirvana
Ginger H, Manager at Ginger New Delhi, responded to this review

Dear Guest, Thank you for sharing your feedback. As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our services. Thank you again...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Ginger New Delhi

Address: IRCTC-Rail Yatri Niwas,New Delhi Railway Station, | New Delhi Railway Station, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Hotel Class:3 star — Ginger New Delhi 3*
Number of rooms: 108
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Also Known As:
Ginger New Delhi Hotel New Delhi
Ginger Hotel New Delhi
New Delhi Ginger Hotel
Hotel Ginger
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Questions & Answers

Here's what travellers have asked, with answers from Ginger New Delhi staff and other travellers.
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Questions? Get answers from Ginger New Delhi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can't ask anything to reception”
vm1863, 25 May 2017 | Read review
“Second or third floor is good to live in Summer.”
ps5_singh, 16 May 2017 | Read review
“Multiple types of rooms available. Book thoughtfully”
Rajesh_Ramadurai, 6 May 2017 | Read review
“Rooms on higher floors are better.”
RajeshVP, 2 May 2017 | Read review
“If you have booked a railway ticket and you are in transit, choose this hotel”
madanvrao, 3 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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