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Crowne Plaza Today New Delhi Okhla

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#28 of 704 Hotels in New Delhi
Certificate of Excellence
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737 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Today New Delhi Okhla
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Showing 545: English reviews
Bengaluru, India
Reviewed 19 February 2015

I stayed there for 4 days.. it was really good stay... Food is nice , rooms are nice, hospitality is good... Thanks to Deepika (marketing manager) her hospitality was really good... I had a homely stay and enjoyed Lucknoweeee food festival there ....

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Helpful?
10Thank DebasishRath
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings form Crowne Plaza Today , Okhla. Thank you so much for taking out time and comment about us on social platform. Guests feedback are the true parameters on which we measure our service standards and the positive comments are always motivates us to perform better day by day. Once again thanks allot and we will look forward...

UK
Reviewed 19 February 2015 via mobile

As A IHG Royal Platinum Ambassador I generally get a very warm welcome with the usual upgrades etc from the Hotels that I visit. Why I have stayed at this hotel for the past 4 years I can not explain. Every time I visit it's a battle for service and customer care. I've lost count of the amount of "sorry...

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Helpful?
10Thank stephens1st
AnnuPrasad, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Please accept our sincere apologies for the discomfort caused to you during your stay at Crowne Plaza Today New Delhi Okhla. We have shared your feedback with our respective team and the management and necessary steps have been taken to ensure there is no recurrence. Please do give us...

Melbourne, Australia
Reviewed 16 February 2015

We (three adults from family) had the privilege to stay at this establishment for 2 nights (Jan. 28 and 29 2015). This was booked for us by a tour operator in Delhi. Whilst the hotel and its facilities are impeccable, we experienced a couple of serious negatives, which are as follows: 1. After the initial security check of the vehicle...

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Helpful?
10Thank Neel S S
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest , Greetings form the Crowne Plaza today ,okhla, First of all we thankful for your feedback and respect you observations and comments for our hotel. With regards to the location and near by attractions, our concierge team is available for our guest 24/7 in terms of planning the trip according to the traffic peak hours and also they...

Johannesburg, South Africa
Reviewed 13 February 2015

This property is modern and very spacious. Rooms are super comfy with tea/coffee facilities - this is a plus when arriving off a long-haul flight, The restaurants are closed between 1530 and 1930, however a lovely little pastry/coffee shop at reception does not disappoint. It is in the industrial area, so not much from a tourist perspective, but great for...

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Helpful?
2Thank lizpowrie_11
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Thank you so much for taking out time and to share your great review with us on IHG platform. We are glad to receive such compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better everyday. We look...

Reviewed 12 February 2015

No coordination between the staff. No concern shown to customer requirement and time. Asked for packed food to be handed over next day at 8am when I check out. But to my surprise, when I came to reception, nobody had a clue of my order. To make it worse, the room service staff also sounded ignorant. Finally had to inform...

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Helpful?
2Thank Travelharsh
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Please accept our sincere apologies for the discomfort caused regards to your dinning experience at Crowne Plaza Today New Delhi Okhla. Your review is a true testament of our daily efforts. We have shared your feedback with our respective team and the management and necessary steps have been taken...

Reviewed 12 February 2015

New property by Crowne, located in South Delhi, Okhla Industrial Area... here are my views post a short stay- Cons- 1. Bar Area- Outside Seating could be better, music was repetitive- common, you can certainly do better for the place you occupy 2. You truly don't get much to satiate your hunger- Restaurant is shut during afternoons, so if you...

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Helpful?
Thank Shekhz
Shitiz C, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings from Crowne Plaza Today New Delhi. Kindly accept my heartiest Thanks for taking out time and writing to us. We value our guests comments and go extra mile to give our guests the 100% satisfaction and comfort. Once again thank you so much and we will look forward to welcome you back. Regards.. Shitiz Chawla

Bengaluru, India
Reviewed 12 February 2015

The hotel is new and all the rooms are very spacious making the stay all the more comfortable. The room service and their response could be better. The food is nice. The quality of the lenins were good. But the water in the bathroom had a faint smell and the taste was not good either... The breakfast spread is really...

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Helpful?
Thank KishanV
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Please accept our sincere apologies for the discomfort caused to you during the stay at Crowne Plaza Today New Delhi Okhla. We have shared your feedback with our respective team and the management and necessary steps have been taken to ensure there is no recurrence. Also thanks allot for...

Reviewed 8 February 2015 via mobile

Stayed at this property for 2 nights recently. Nice hotel.. Smooth check-in, rooms were clean and well appointed, though the room service was a setback.. The food was good..This property is recommended if u are a business traveller

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Helpful?
Thank gauravs306
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings from Crowne Plaza Today New Delhi Okhla. Thank you so much for taking out time and to share your great review with us on Ia social platform. We are extremely happy to receive such a great compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better...

Nottingham, United Kingdom
Reviewed 8 February 2015

Stayed two night here. As I would expect from any international chain hotel, service from checkin and check out were good and speedy. The hotel was approx 40mins from Delhi airport. The rooms are top quality - we had a double and twin, both very spacious and clean, and bonus all had a good size bath as well as shower....

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Helpful?
Thank pkonline84
Shitiz C, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest Greetings of the day ! Thank you very much for your wonderful feedback . We value your feedback and continue to do our best in terms of services to satisfy our guests. Looking forward to see you again at Crowne Plaza Today New Delhi Okhla. Rgds-- Shitiz Chawla

Leeds, United Kingdom
Reviewed 6 February 2015

I stayed at this hotel for three months on a work trip and throughout my stay the staff were wonderful; friendly, attentive and ready to do anything they could to make our stay more comfortable. The food both in the restaurant and the buffet were excellent, the rooms were incredibly comfortable and I could not say that there was anything...

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Helpful?
Thank Jo22_S
Shitiz C, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings from Crowne Plaza Today New Delhi Okhla ! Thank you so much for taking out time to share your great review with us . Its our pleasure to receive such a great compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better everyday. Once again Thank...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 

Additional Information about Crowne Plaza Today New Delhi Okhla

Address: 1 Community Centre Plot No, New Delhi 110020, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $155 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Hotels.com, Priceline, IHG and Odigeo so you can book your Crowne Plaza Today New Delhi Okhla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi
Hotel Style:
#15 Spa Hotel in New Delhi
#17 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Today New Delhi Okhla staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Today New Delhi Okhla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a non-smoking room. I ask for a room on a high floor and away from the lifts.”
 of 5 bubbles PETERR451, 19 Nov 2016 | Read review
“Double check your reservation dates at the check in”
 of 5 bubbles , 17 Nov 2016 | Read review
“they have smoking and non smoking room. Make sure you tell them what you want. Ask for a room not facing the main road if you prefer quite”
 of 5 bubbles clausanjuan, 14 Nov 2016 | Read review
“Choose a room NOT facing the public road.”
 of 5 bubbles SreejithAnujan, 29 Oct 2016 | Read review
“Go for pool view rooms.”
 of 5 bubbles Nitali15, 18 Oct 2016 | Read review
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