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Sheraton New Delhi

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#16 of 707 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,406 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Mumbai (Bombay), India
Reviewed 1 May 2016

Stayed during one of my business trips to Delhi. Hotel is well located. Rooms are spacious, luxuorious and the staff courteous. They have a nice restaurant and throughly enjoyed the breakfast. One should explore it

Review collected in partnership with ITC hotels
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Helpful?
Thank Amoghw
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Reviewed 30 April 2016 via mobile

Spent 3 nights during our golden triangle tour. The hotel was really well located and the overall appearance was first class. The restaurant was very good , with a fantastic choice , especially during breakfast . Our thanks to Carlton who gave great service and his special filter coffee set you up for the day ahead . ( a real...

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Helpful?
Thank Thehallgang
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Reviewed 28 April 2016 via mobile

This is an excellent hotel with great hospitality and service. Could use a renovation but once you enter the room, nothing else matters. The comfort is unparalleled and the service is exemplary. Like most ITC hotels, the food is outstanding. I would like to point out Niki Lego's service from the front desk, she is extremely helpful and is always...

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Helpful?
Thank Sankrit_Iyer
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Mumbai (Bombay), India
Reviewed 28 April 2016

I have stayed here twice with family. awesome place, luxury at an affordable price. Located close to two good malls, I just love the place, the breakfast layout is exquisite..Looking forward to stay at the hotel again.

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Helpful?
Thank Kanikaneg
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Dubai, United Arab Emirates
Reviewed 24 April 2016 via mobile

Nice hotel located in a busy area in Delhi. We used it as a base for visiting the tourist attractions in Delhi and was really a bad idea. Even though the hotel is great and the staff is very nice, it is far from the areas to visit. With the traffic in Delhi it was a waste of time and...

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Helpful?
Thank Eduardo A
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Birmingham, United Kingdom
Reviewed 24 April 2016 via mobile

This hotel has quite a few pleasant touches. A warm and pleasant welcome by the staff as the enter the hotel. Your bag is then swiftly put through the security scanner before you check in.. Lobby is sparkling clean, a large coffee area and the breakfast/lunch area just off the reception. When seated at the restaurant you will enjoy a...

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Helpful?
Thank Ian B
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do expect enhanced...

Goma, Democratic Republic of the Congo
Reviewed 24 April 2016

Have stayed here thrice with family, awesome place, luxury at a affordable price. Located close to two good malls, I just love the place, the breakfast layout is exquisite and so are the goodies @ club lounge...Is my favourite place in delhi. Looking fwd to stay at the hotel again.

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Helpful?
Thank Savin S
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Paris, France
Reviewed 24 April 2016 via mobile

Located in saket district the Sheraton is a nice hotel with an excellent rate/quality ratio The lobby is quite impressive. Breakfast is large and service is good the swimming pool area is large and comfortable The room a spacious but need some renovation they are a bit old fashion although fully equipped Service at the reception could be improved as...

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Helpful?
Thank Dominique P
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi Hotel and for your feedback. You would be happy to know that the hotel is planned for complete upgradation. I do hope the renovated hotel meets your expectations. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General...

johor
Reviewed 20 April 2016 via mobile

I been here as business trip for 5days. What i can said this is one of thr best sheration service compared the others. Their staff is really friendly and helpful. Also their provide a good and careful driver. Traffic at india can be crazy and congested. If you not familiar with that dont drive. It will be stressful experience. Look...

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Helpful?
1Thank lelyJohor
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Buckingham, United Kingdom
Reviewed 19 April 2016 via mobile

Stay here regularly for work. & this time has been rather disappointing.. Room not that clean. Iron didn't work but was replaced. Had the evening buffet-all was luke warm - not good. & ordered naan bread-gave up waiting for it to arrive. Buffet has gone down hill from times gone by. Service not that great either. My colleagues meal was...

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Helpful?
1Thank SarahWH888
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience and request you to kindly give us an opportunity to make amends and re-establish credibility with you. Corrective action has been taken to ensure that this dissonance is not repeated...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: $142 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Luxury Hotel in New Delhi
#13 Family Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
21 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higer floor rooms/ Suites are good choice”
Santi501, 22 Apr 2017 | Read review
“for solo female travellers there is an area on the 5th floor”
kingdomDublin, 20 Apr 2017 | Read review
“a room on the backside might be quieter as the front faces a busy road”
bayerfam1, 14 Apr 2017 | Read review
“Take the higher floors for a better view”
AbhishekShirali, 10 Apr 2017 | Read review
“Executive club rooms”
anirudh70, 3 Apr 2017 | Read review
5 of 5