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ITC Maurya, New Delhi

2,781 reviews
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Traveller (1058)
Room & Suite (388)
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Overview
  • Excellent70%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“dum pukht”(120 reviews)
“west view”(65 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Offers from ITC Maurya, New Delhi
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,781)Write a Review
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All reviewsdum pukhtbukhara restaurantwest viewgolf barmassage chairdiplomatic enclavecoffee shopexcellent hotelbusiness tripspecial thanksfront officein room diningduty managerkebabhome away from homeindian fooddelhi
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681 - 685 of 2,645 reviews
Reviewed 13 July 2016 via mobile

Our company recently signed an agreement with itc in India based on great service and amenities in Bangalore and Mumbai. Actually this property is probably the best appointed of any but invariably frustrate me every visit--laundry, restaurants or meeting room bookings. Always problems with meeting...More

Thank ptd496
Response from GMITCMaurya, General Manager at ITC Maurya, New DelhiResponded 28 December 2016

Dear Guest, We regret that your experience at ITC Maurya was short of the fine quality that we strive to deliver at all times. While we do endeavor to maintain the highest quality and standards across our hotel, we have taken note of your important...More

Reviewed 11 July 2016

The overall management of the hotel is vastly improved from previous visits. the F and B went from good to great, the new menu in the coffee shop offered some super new options. The butler service in the ITC one wing was over the top....More

Review collected in partnership with ITC hotels
Thank rogo1945
Response from ZubinSGMITCMaurya, General Manager at ITC Maurya, New DelhiResponded 22 July 2016

Dear Guest, It is truly a pleasure to hear from loyal guests such as yourselves and to know that you enjoy the warm, gracious experience that ITC Maurya strives to offer. We have shared your encouraging compliments with our enthusiastic team who are equally elated...More

Reviewed 10 July 2016 via mobile

We went to the hotel in the month of July. We were not staying in the hotel, we were just there to dine and experience luxurious cuisines there . We were welcomed by affable staff. As we know there are three restaurant in the hotel...More

Thank NAGPAL2014
Response from ZubinSGMITCMaurya, General Manager at ITC Maurya, New DelhiResponded 22 July 2016

Dear Guest, Thank you sharing your delightful comments about the rich, authentic tandoori delicacies that we offer at Bukhara. It is a pleasure to know that you enjoyed dining with us and we look forward to the pleasure of welcoming you back soon. Yours sincerely,...More

Reviewed 9 July 2016 via mobile

I have been here from 28th of june. We just notice aal the staff is very good n very helpful with evryone. Excellent service n very good staff specially I say "SHEFALI" she has very good communication with every one. I vl thanks to her...More

Thank khursheed123
Response from ZubinSGMITCMaurya, General Manager at ITC Maurya, New DelhiResponded 22 July 2016

Dear Guest, It is a pleasure to hear from loyal guests such as yourselves and to know that you enjoy the warm and personalized experience that we endeavor to offer at ITC Maurya. We have also shared your special compliments with Ms. Shefali who is...More

Reviewed 8 July 2016 via mobile

The service in all parts of the hotel was 5 stars. The room was nice but the bed needed new pillows and the room was noisy. The executive lounge was basic compared to others I have been to but it was sufficient. It is 15...More

Thank jackmandl
Response from ZubinSGMITCMaurya, General Manager at ITC Maurya, New DelhiResponded 25 July 2016

Dear Guest, Thank you for your important feedback about ITC Maurya. While we regret your experience wasn't seamless. We assure you that we have taken note of your feedback and the matter of the pillows has been addressed immediately. We do hope you choose to...More

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About
Amenities
Top amenities
Spa
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Free Parking
Airport Transportation
Breakfast included
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$206 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#10 Spa Hotel in New Delhi
#10 Business Hotel in New Delhi
#13 Luxury Hotel in New Delhi
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
Details
Price range
US$206 - US$385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#10 Spa Hotel in New Delhi
#10 Business Hotel in New Delhi
#13 Luxury Hotel in New Delhi
Room types
Non-Smoking Rooms, Suites, Smoking rooms available
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Traveller (1058)
Room & Suite (388)
Dining (112)
Pool & Beach (43)
Hotel & Grounds (616)
Bathroom (49)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Nearby
Chanakyapuri/Lutyens' Delhi
Say hello to the neighbourhoods that define the true
character of the Capital of India.
An affluent
neighbourhood and diplomatic enclave, Chanakyapuri is
lined up with
numerous parks and open spaces while is
the must sought after address in town
with official
...More
Questions & Answers
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Deepak B
New Year 2018 Details Kind Attn: Mr. Zubin Songadwala We are planning to book Culinary Break package from 30/12/2017 to 31/122017. The package includes two major meals at any of the restaurants and “Terms and Conditions” does not mention any “Exclusion Dates”. However, when we are trying to book dinner reservations for 31/12/2017 at Dum Pukht, we are being told to book the “Gala Dinner Package” and have been denied table otherwise. However, your central reservations claim that “Gala Dinner” is not mandatory for guests. You are requested to confirm your exact policy. We are very much interested in the “Culinary Break” package but we are not keen for “Gala Dinner” package. Moreover, if the package includes 2 major meals and mentions no exclusions, we would like to avail the same on 31/12/2017. We look forward to receiving correct information so that we can make our plans accordingly
21 December 2017|
AnswerShow all 3 answers
Response from Amar B | Reviewed this property |
Staff at Maurya are very helpful, and any request you make they try to adjust and accommodate. Since it became operational decades ago, “Dum Pukht”, even if you are regular, one has to make reservations in advance. It’s one... More
0
Votes
epitumia
11 November 2017|
AnswerShow all 6 answers
Response from Arzaan | Reviewed this property |
I haven’t checked with the fitness section. You could contact the hotel directly to assist you
0
Votes
Shubham K
28 October 2017|
Answer
Response from GMITCMaurya | Property representative |
Dear guest, Thank you for your interest in ITC Maurya. We would like to share that ITC Maurya is home to various restaurants offering specialty cuisines, with a team of chefs working their way to offer guests a truly... More
0
Votes
Room Tips
"Spend a little more and get an ITC One room, particularly if you are spending more than 2 nights in Delhi."
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"Rooms in the Tower section are the best. Also, you should negotiate for free wi-fi."
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"choose the terrace dining for breakfast. better view and much less crowded. friendly staff as well..."
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"ITC One rooms are the best"
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