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Shangri-La's Eros Hotel

2,977 reviews
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Traveller (1178)
Room & Suite (452)
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Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“horizon club”(147 reviews)
“tamra restaurant”(74 reviews)
“india gate”(107 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,977)Write a Review
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11 - 15 of 2,620 reviews
Reviewed 1 week ago via mobile

My first trip to Delhi and found this to be an almost perfect top class hotel. Every aspect of the service was faultless. The food was excellent, from buffet and menu breakfast choices to a selection of restaurants. Great ambience indoors and outdoors, and very...More

Thank Karan S
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 1 week ago

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. I have shared the same with the team. We would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Reviewed 1 week ago

Staff at the Reception, Housekeeping, F&B and Concierge service were professional and efficient. Special mention must be made of the Room Attendant, Babu on the 4/F who was very friendly and made a very nice towel display with rose petals. The young chef manning the...More

1  Thank Kenneth Y
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 1 week ago

Dear Guest, Thank you for taking time out and sharing your detailed and valuable feedback with us, it is much appreciated in order for us to serve you better. We look forward to welcoming you back at Shangri-La's - Eros Hotel, New Delhi on your...More

Reviewed 1 week ago

In my previous stay 2 years ago, the rooms were dated and had seen better times. I was thus pleasantly surprised to find that the rooms had been renovated and were modern, well designed and had nice work area. The bathroom was very nicely appointed....More

Thank DLeong
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 1 week ago

Dear Guest Thank you for sharing your feedback on your recent stay at Shangri-La's - Eros Hotel, New Delhi. We are also pleased to know that you found our rooms modern and well appointed with all the requisite amenities. We are happy to learn that...More

Reviewed 1 week ago via mobile

Great stay with an abundance of facilities including several restaurants to choose from and also a great bar. We stayed at the hotel for 3 nights during Jan 2018 as part of our first leg of our north India travels as our first stop was...More

Thank Niken7
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 1 week ago

Dear Guest, Thank you for taking time out and for sharing your kind words of appreciation on your stay experience at Shangri-La's - Eros Hotel, New Delhi. We are happy to hear that you had a pleasant stay at the hotel and appreciated the choice...More

Reviewed 1 week ago

Good hotel, up to the usual Shangri La experience. All in all it is a bit overpriced but it worth it. All the staff is very kind and helpful. Breakfast is really good! I used also their airport transfer service, which was punctual and very...More

Thank Cecilia P
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 1 week ago

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your wonderful feedback with us. It gives us immense pleasure to know that you had a comfortable stay experience at the hotel and found our staff responsive...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$171 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#16 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#20 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#16 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#20 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1178)
Room & Suite (452)
Dining (164)
Pool & Beach (42)
Business Centre & Event Rooms (17)
Amenities (12)
Family and Play Areas (3)
Nearby
Connaught Place/Janpath
Connaught Place, the heart of New Delhi, is one of the
largest commercial, financial
and business centers in
the Capital. The sprawling horseshoe-shaped
circular
heritage market is a white dot in the green
city, filled with shops, art & handloom
emporiums,
...More
Questions & Answers
Ask a question
lalani_13
Hello: we are planning to visit Delhi this November and read some good reviews of this hotel but wanted to inquire more information before booking. 1) How far is janpath or connaught place from this hotel? Is it walking distance? How long it takes to walk to these places? 2) Are there other restaurants within walking distance from this hotel? 3) How is their food in the restaurant if we book Half Board with Spa? Is Dinner included with Breakfast? 4) What type of breakfast is available there? what type of indian dishes and western dishes like eggs, waffles, fresh fruit, fresh fruit juices, yogurt, toast, butter, jam, tea/coffee, muffins, pastries, etc? 5/ Has renovations completed in whole building? 6) we are planning either DELUXE or PREMIER rooms and which floors are these rooms situated? we would prefer upper floors if possible and non smoking rooms as we are allergic to smoke? 7) We also understand that there is fridge and tea/coffee maker with tea bags, coffee packages? 8) how many bottle waters are given per room per day? Thanking you in advance for all the queries and answers which would be greatly appreciated. with best regards from: LALANIS
26 January 2018|
AnswerShow all 4 answers
Response from Masalu A | Reviewed this property |
Hello- 1) they are walking distance from the hotel. 2) we didn’t see other restaurants walking distance, but wanted to go we’re far and we knew. So we taxi or Uber those nights. 3) Breakfast is Amazing!!!!! Everything you... More
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Room Tips
"Ask for a quieter room to avoid the 6 am wake up call"
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"High floor on the garden"
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"Premium room city view"
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"Masala Coke is well recommended, the chinese and sorrento is the best in town."
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