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Shangri-La's Eros Hotel

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Traveller (1271)
Room & Suite (479)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“horizon club”(158 reviews)
“tamra restaurant”(77 reviews)
“india gate”(111 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
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Nearby Hotels
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Reviews (3,156)
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1,701
696
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89
71
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541 - 545 of 2,780 reviews
Reviewed April 7, 2017

The welcoming staff, efficient check in then our comfortable room was a great introduction. Special mention for Sonali Zutshi manager at front desk. she was just beyond expectations. Perfect family time for us because of her. She was very helpul in finding my lost luggage....More

Thank kalpanapatel87
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded April 7, 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

Reviewed April 6, 2017 via mobile

Really liked this hotel. Security at the front gate and front door. Beautiful lobby and great check in. Rooms very comfortable and pool is good for the kids with supplied floating animals. Bar at pool had good happy hour deal for Indian Beer. Cafe in...More

Thank Tracy W
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded April 7, 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

Reviewed April 5, 2017 via mobile

We booked a four night stay in a suite last week, to celebrate our wedding anniversary, in room 1117. Although there were some initial difficulties with being given a refurbished room - we were initially told this was the case, but knew that this was...More

Thank MilesFrance67
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded April 5, 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

Reviewed April 5, 2017 via mobile

Delhi was a bit of a culture shock, as the first place we visited in India. Airport pickup was smooth and the staff were extremely attentive even bringing a cake for my birthday, a lovely touch. Rooms were lovely. Couple of things that made it...More

Thank Prongzzz
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded April 5, 2017

Dear Guest, Thank you for taking time out and sharing your stay experience at Shangri-La's - Eros Hotel, New Delhi. We have noted your feedback and the same shall be reviewed on priority as a training need going forward. I look forward to welcoming you...More

Reviewed April 3, 2017

Second time to Delhi, stayed at the Shangri-La's Eros Hotel, chose it because of its star rating and its location. We arrived at 7am and were in our room by 9am which was appreciated. The staff are exceptional at customer service, we were there for...More

Thank Gayle A
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded April 4, 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$139 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#15 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#15 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1271)
Room & Suite (479)
Dining (167)
Pool & Beach (44)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (3)
Nearby
Connaught Place/Janpath
Connaught Place, the heart of New Delhi, is one of the
largest commercial, financial
and business centers in
the Capital. The sprawling horseshoe-shaped
circular
heritage market is a white dot in the green
city, filled with shops, art & handloom
emporiums,
...More
Questions & Answers
Ask a question
lalani_13
Hello: we are planning to visit Delhi this November and read some good reviews of this hotel but wanted to inquire more information before booking. 1) How far is janpath or connaught place from this hotel? Is it walking distance? How long it takes to walk to these places? 2) Are there other restaurants within walking distance from this hotel? 3) How is their food in the restaurant if we book Half Board with Spa? Is Dinner included with Breakfast? 4) What type of breakfast is available there? what type of indian dishes and western dishes like eggs, waffles, fresh fruit, fresh fruit juices, yogurt, toast, butter, jam, tea/coffee, muffins, pastries, etc? 5/ Has renovations completed in whole building? 6) we are planning either DELUXE or PREMIER rooms and which floors are these rooms situated? we would prefer upper floors if possible and non smoking rooms as we are allergic to smoke? 7) We also understand that there is fridge and tea/coffee maker with tea bags, coffee packages? 8) how many bottle waters are given per room per day? Thanking you in advance for all the queries and answers which would be greatly appreciated. with best regards from: LALANIS
January 26, 2018|
AnswerShow all 5 answers
Response from Masalu A | Reviewed this property |
Hello- 1) they are walking distance from the hotel. 2) we didn’t see other restaurants walking distance, but wanted to go we’re far and we knew. So we taxi or Uber those nights. 3) Breakfast is Amazing!!!!! Everything you... More
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Votes
Room Tips
"Club option is very good value and worth the extra cost"
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"Suite room is having the best view."
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"You will enjoy your stay"
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"Back side room be preferable"
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