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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsswimming poolkarol baghrooftop restaurantsauna bathmetro stationfree wifiroom servicehot waternice hotelair conditioningmini barrooms are cleanstayed here for nightsbudget hotelenjoyed my staytravel deskexcellent stay
The place was a great place to stay. Very near to the metro station and very good amenities in the hotel. The whole crew was very courteous. Good value for money. The in-room amenities were also good.
I reserved and paid for a three night stay on booking.com. The hotel staff greeted me warmly and served tea. It took about an hour to check in. The room was OK--well past its prime but elegant in its day. On the second morning, the...More
Thank LifeAfterHooli
Response from akt1957, General Manager at Hotel SunStar GrandResponded 23 January 2016
Dear Guest,
Thank you for taking out the time to post a review for our hotel. We would like to apologize for the inconvenience caused to you during your stay with us. You did indeed have a three night reservation via two separate reservations. The...More
Excellent display of hospitality, very courteous staff neat n clean rooms,very polite n helpful staff .special thanks to Mr rajesh and Mr sukhdev for going extra mile n making our stay very very comfortable. Will highly recommend this hotel
Very nice although minimalist hotel with fantastically helpful staff despite in house communication a bit on the non existent side of things. Close to some great bars in the local area and it too has a terrace bar, although not wise to use in winter...More
This hotel is clean and the staff is courteous and helpful. We were in a room that was too loud for us from noise from the kitchen above and work happening at odd hours at night. They saved a room for us when they could...More
Dear Guest,
Greetings for the day!!
We request you to kindly contact the Reservation Team (their email id is listed on the hotel website under the contact us section) to sort this out for you. You are requested to share the... More
Dear Guest,
Greetings for the day!!
We request you to kindly contact the Reservation Team (their email id is listed on the hotel website under the contact us section) to sort this out for you. You are requested to share the below details
Hotel Name:
Arrival Date:
Booking Number:
Guest Name: (under whose name the booking has been done)
Flight Number:
Arrival Time:
Total Passengers: (for whom pickup is required)
Luggage Qty:
Visa Type: (if applicable)
With this information the reservation team would be able to tell you the price and other details with regard to your pick up. And coordinate any other requests that you might have.
Best Regards,
Guest Relations Team
Response from 1Travelfreak2015 | Reviewed this property |
Dear Sir,
I am sure you can check in so late. About the payment policy it will be best if you have a chat with the hotel manager, the hotel staff is very co-operative. As for a taxi, I am sure you can get prepaid taxis from... More
Dear Sir,
I am sure you can check in so late. About the payment policy it will be best if you have a chat with the hotel manager, the hotel staff is very co-operative. As for a taxi, I am sure you can get prepaid taxis from the airport.
