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The Florence Inn

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481 Reviews from our TripAdvisor Community

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Showing 364: English reviews
London, United Kingdom
Reviewed 24 April 2013

This hotel seemed wonderful and gave us a great welcome and service. However, on our last morning, upon counting our money we discover £100 missing from our money belt which had been locked away (we thought) in the safe. The battery on the safe was dying and whoever stole the money used it to their advantage. The hotel have taken...

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Helpful?
1Thank emma B
FlorenceGroup, Owner at The Florence Inn, responded to this review

Dear emma B Thank you for the feedback. And we really apploazise that had faced such a problem. But as you are aware that the hotel is highly under surveillance of CCTV in corridors/passages and no one can open the lockers of the guest without his/her password. So it is impossible for one to open your locker(OTIS Brand), the staff...

Kathmandu, Nepal
Reviewed 22 April 2013

Our tour company uses this hotel, and I am thankful that they do. Friendly staff from the front desk guys, to room service and housekeeping. The hotel is close to the Metro, not far from the airport and has some great street life from about noon onwards. Our room was always clean and made up every day. The WiFi is...

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Helpful?
5Thank Gordon R
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Mr. Gordon, Greetings from Florence Hotels! Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation and other facilities, We thank you for your appreciation and your positive feedback and look...

Reviewed 17 April 2013

A 4 star hotel in karol bagh We stayed from 31 march to 13 April All rooms/ suites were well appointed and comfortable. .The hotel staff met all our variety of requests and demands promptly and with a smile. I would highly recommend this hotel. The hotel Manager Mr Ashish Sharda made our stay very comfortable

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Helpful?
5Thank Hkzep
FlorenceGroup, Owner at The Florence Inn, responded to this review

Dear Hkzep, Thank you for staying with us. We are delighted to know that you enjoyed your stay at our hotel . We would also like to thank you for the kind words you said about services and associates. We strive every day to ensure our guests have a wonderful time at our hotel, and it is extremely encouraging for...

wolverhampton
Reviewed 12 April 2013

We stayed here at the start and end of a safari trip. We were traveling with The Adventure Company who had arranged the hotel, but we were quite happy with their choice. It's in a fairly central location in a district of chaotic streets and near the market - but that's Delhi! The service was very good throughout, and the...

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Helpful?
3Thank fillyk
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest Greetings from Florence Hotels! Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. Again, I...

Pattingham, United Kingdom
Reviewed 9 April 2013

We stayed here for one night at the start and end of our safari trip. The entrance is in a quite side road. The rooms looked out onto a 'garden' (more a patch of dry soil but not a problem) The room was large with a bath and shower. Marble(?) floors and a comfortable bed. Air conditioning was fine and...

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Helpful?
2Thank Russ_Hore
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Russ, Thank you for sharing your candid feedback. Your feedback has been taken up seriously with the entire team of the F&B service department for slow service It is our earnest endeavor to ensure that our guests enjoys a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank You for sharing...

Perth, Australia
Reviewed 30 March 2013

We arrived in New Delhi on 25th February after a long flight from Perth at 5am and were taken to our hotel. On our early arrival at the Florence Inn the staff made every effort to prepare rooms quickly so we could shower, have breakfast and get ready to take on exploring New Delhi. Everyone at the Hotel was pleasant...

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Helpful?
2Thank elias501
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Perth Greetings from Florence Hotels! Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation and Food, We thank you for your appreciation and your positive feedback and look forward to...

Ajaccio (Corsica)
Reviewed 30 March 2013

We have stayed at many hotels over the years, It is the friendly service that makes it worthwhile staying in this hotel. The staff are social at just the right level and they go to great length to make you feel at home. The room we had was spacious and pretty, the breakfast is good I will definitely come back...

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Helpful?
1Thank AlfredAntoine
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Guest Greetings from Florence Hotels Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you. We will definitely ensure you again have a wonderful experience on your next stay. We look forward to welcoming you back soon. Sincerely Sanjeev Pande, General Manager.

Newcastle upon Tyne, United Kingdom
Reviewed 30 March 2013

We stayed here at the start and the end of a trip to India and Bhutan in March 2013. The rooms were very clean, modern and comfortable and excellent value for money. The hotel has a very good restaurant; the menu is extensive, the food good, made with fresh ingredients and cooked to order. The buffet breakfast also offered a...

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Helpful?
1Thank steve m
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Steve Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi. Regards Sanjeev Pande General Manager

Reviewed 26 March 2013 via mobile

Pros Nice clean tidy rooms, comfortable beds, airconditioning, good bathroom, good service, friendly staff. Cons The room we got didnt have windows the only window there was in the room faced an empty shaft in the middle of the hotel building so no ventilation, staff will expect tips for every little thing, food was okay.

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Helpful?
1Thank sakinakarim
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Sakina It was a pleasure to have you stay at Florence Hotels New Delhi and we thank you for sharing your encouraging review with us. We are delighted to note that your experience with Florence Hotels, New Delhi was enjoyable and that you have taken fond memories of your stay with us. the Training Manger has been asked to...

Bridport, United Kingdom
Reviewed 21 March 2013

Stayed at Florence Inn on arrival in India and then again at the end of a three week trip around Rajasthan. The staff are very professional and helpful, even at 3.00 am! The rooms are clean and comfortable, there is plenty of hot water in the modern bathrooms, and the food is good. The hotel is very conveniently located for...

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Helpful?
1Thank SusanDorset
FlorenceTeam, General Manager at The Florence Inn, responded to this review

Dear Susan, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi. Regards Sanjeev Pande General Manager

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Amongst the finest downtown hotels located in the heart of the city. At the Florence Inn, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Florence Inn is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 

Additional Information about The Florence Inn

Address: 15 - A/6 Ajmal Khan Road | Near New Bloom School, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Price Range: $58 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Florence Inn 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
The Florence Hotel New Delhi
Florence Inn Delhi
Hotel Style:
#104 Business Hotel in New Delhi
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Questions & Answers

Questions? Get answers from The Florence Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a window.”
B444DWsusanw, 19 Apr 2017 | Read review
“Request a room with a window. Power outages are not unheard of, and natural light would help.”
DFR_10, 11 Mar 2017 | Read review
“Some rooms don't have windows, so check this first if you want a room with a window.”
SuzGoesTravelling, 17 Feb 2017 | Read review
“My third floor room was quiet and comfortable.”
Marbken, 5 Jan 2017 | Read review
“always prefer window rooms”
Sanyl733, 31 Dec 2016 | Read review
5 of 5