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Hotel Surya

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Hotel Surya
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221 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Mumbai (Bombay), India
Reviewed 1 week ago

We booked family suite which consist of 2 bedrooms but no living room. the rooms were decent and basic. Its pure value for money and is 10/15 minutes walk to the famous mall road. The breakfast is very limited with no flexibility. the staff is average and they do not go beyond a limit to serve you.

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Helpful?
Thank Hitesh_V0ra
Management response:

Dear Sir/ Mam, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla. Thanks...

New Delhi, India
Reviewed 1 week ago

I stayed at this hotel for 02 nights only but i believe anyone can suggest that the hotel definitely needs to paint the rooms & the hotel, also, the staff needs to be more polite & food quality needs to be improved. The location of the hotel is their only USP Location: 04/05 Room size: 04/05 Cleanliness: 2.5/05 Food: 02/05...

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Helpful?
Thank Bharat_Dua
Management response:

Dear Sir, Thanks for your valuable feedback. We apologize for the inconvenience caused to you during your stay with us. However we have looked into the areas of concern and resolved all required issues. We would like to welcome you once again whenever you visit Shimla.

Reviewed 1 week ago

Best thing about this hotel is its location and connectivity to mall road (only 10 min walk). Breakfast buffet was very yummilicious...... I also want to mention hotel manager... very polite and coperative .. manage my entire trip with his helpful suggestions...

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Helpful?
Thank KashifRazaKaifi
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla. Thanks...

Reviewed 2 weeks ago

Everything is fine, except the hot water and electric switch in the room which are not working, room service is quite fine, location is also good, near to mall road, so overall the hotel is good to plan in Shimla with great location and good staff.

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Helpful?
1Thank Smiley S
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We have installed a new Hot water boiler and are providing 24...

Jaipur, India
Reviewed 19 March 2017

It is average hotel.It has problems of Lift to every floor because they are not having lift to every floor so difficult to move from one Floor to another..It is not having centrally heating system.It has nice location but not having parking facilities..Foods are good but breakfast is not having continental as they had confirmed.Staff is not at all cooperative.

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Helpful?
Thank anil507435
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We have 2 lifts in the Hotel which is accessible to all floors of the Hotel. We are a centrally located Hotel with parking facilities. We also provide parking outside the Hotel at our own costs. Central Heating is not available but we do provide heaters in all the rooms if required.

Reviewed 9 March 2017 via mobile

I went with my family for a weekend and we took 2 rooms for 2 days.. the rooms(133&134) were clean and view was good.. When i checked the tariff on ibibo and mmt after taxes and charges it was the same amount which the manager committed to me, it was 2500 per night with breakfast The breakfast included tea, coffee,...

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Helpful?
1Thank ajitesh d
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla. Thanks...

Reviewed 26 February 2017

The hotel is at good place near mall road.. but mall road area is very busy area presently.. if someone want to enjoy the shimla then he should take a hotel away from market with valley view.. kufri side is better... now coming to hotel.. i have booked this hotel via go ibibo at **** per night.. i was not...

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Helpful?
Thank Crazyanuj
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla.

Bengaluru, India
Reviewed 15 February 2017

Had a 2 night stay during Christmas holidays (luckily we were greeted by snow in Simla after 24 years). Room was cosy and suitable for the cold weather. Room heater was good and mgmt was attentive to fix the defective heater coil instantly. Also there was toilet drain issue due to which they arranged to change the room too. Food...

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Helpful?
Thank muraliweb
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla. Thanks...

Reviewed 9 February 2017 via mobile

We stayed there for 2 nights. The receptionist was very polite and did resolve all the issues. Overall it's a very average hotel to stay and you can accommodate in a much better place by spending a little more. Pros: 1. Awesome breakfast 2. Location 3. Good staff Cons: 1. Creaky bed 2. Old outdated furniture, broken bath tub

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Helpful?
Thank Karan A
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla. Thanks...

Gurugram (Gurgaon), India
Reviewed 30 January 2017

This hotel is very near to victory tunnel where HPTDC buses have there pick up and drop. This is very convenient if you are travelling by HPTDC Volvo. Pros: 1. Good Service. Reception people specially Lalit and Gaurav are very helpful. They provided an early check in as well. 2. Breakfast is good. 3. Location is good. Mallroad is near...

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Helpful?
Thank AnshuM2208
Management response:

Dear Sir/ Mamm, Thanks for your valuable feedback. We are happy to learn that you enjoyed your stay with us. Thanks for appreciating our staff and good service. We are happy that you enjoyed the access of our close connectivity to the Mall Road from within the Hotel. We would like to welcome you again whenever you visit Shimla. Thanks...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free Internet
  • Room Service
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on circular Road, and connected to Mall Road (5-10 minutes walk) by Hotel's own elevators. The hotel has 60 elegantly designed guest rooms including Deluxe Rooms, Luxury Room, Honeymoon suites, Executive Suites and Super Deluxe Family Suites. We offer most modern guest amenities, which include in room Tea / Coffee Maker, Digital Cable , WIFI Internet connectivity, CCTV at reception, Travel desk, In-house laundry service and doctor on call.Delicious dining options at ‘’ 180 Degree Roof Top - a multi cuisine Restaurant’ that will satisfy your taste buds. - From an appetizing breakfast to light snacks and sumptuous dinners. When it comes to planning meetings and events, the hotels experience will ensure your function is flawless. It can cater 15 persons conferencing to 250 persons banqueting. ... more   less 

Additional Information about Hotel Surya

Address: Circular Road, Near Victory Tunnel | Himachal Pradesh, Shimla 171003, India
Region: India > Himachal Pradesh > Shimla District > Shimla
Price Range: $77 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Surya 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Surya Hotel Shimla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Surya staff and other travellers.
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Questions? Get answers from Hotel Surya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is advisable to have all facilitates to book hotels as mentioned above”
anil507435, 19 Mar 2017 | Read review
“take valley view room”
Crazyanuj, 26 Feb 2017 | Read review
“Look for a smaller cosy room with furniture so it covers for the cold night”
muraliweb, 15 Feb 2017 | Read review
“Take a view room.”
AnshuM2208, 30 Jan 2017 | Read review
“Dont expect anything from the hotel”
pulkit93, 11 Jan 2017 | Read review
5 of 5