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Hotel Willow Banks

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Opp Tourism Lift, Shimla 171001 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$104
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Traveller (410)
Room & Suite (136)
Dining (79)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Willow Banks
Updated 20-10-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 223 hotels in Shimla
Location
Cleanliness
Service
Value
Travellers' Choice
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Darts
Highchairs available
Car hire
Car park
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Table tennis
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Hindi
668Reviews34Q+A100Room tips
Traveller rating
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Popular mentions
travel_piku wrote a review Apr. 2021
Kolkata (Calcutta), India66 contributions49 helpful votes
Me and my wife stayed here for couple ofnnights and overall experience was really amazing. The best part is the caffe shimla times- the ambience and food both were really great. We had tried margarita pizza and grilled chicken and both were delicious. We also tried dinner one night in 1871 and that was also very good. Room was spacious and clean. It is just two minutes walking distance from the mall lift and everything is nearby. One must try morning tea from nearby Ajay tea stall and ice cream from Embassy.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from HS KOCHHAR, General Manager at Hotel Willow Banks
Responded 4 weeks ago
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your holiday at the Hotel. Hope to serve you again soon!
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RKA wrote a review Mar. 2021
Chandigarh, India3 contributions
1. Rooms that we got were too claustrophobic as if we were staying under a staircase 2. TV was just a piece of furniture and most of the useful channels were blocked and on our request to activate certain channels for the kids there was no joy and cooperation. 3. For Room services like refills of water,coffee powder...etc we had to wait for long and in some instances even for couple of hours. 4. On trying to give a feedback to a competent authority...there was no cooperation from the front office to share the required contact details. 5. Food menu was only limited and had only 25% of items which was mentioned in menu card. 6. For dinner We had ordered Hyderabad chicken Biriyani and what we got was Punjabi Dhaba Biriyani. All together we had tough time and we checked out early from here and moved to another Hotel
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Date of stay: March 2021Trip type: Travelled with family
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Amit Kapoor wrote a review Feb. 2021
118 contributions1 helpful vote
Stayed in willow banks shimla and loved every thing about it. Starting with the location- it’s in the heart of shimla on the mall with all shops and restaurants nearby. And yet has a peaceful ambience and great view from rooms. Food was the high point - must try the pizzas and coffee at the cafe and the indian specialities at their fine dining restaurant. Was really an enjoyable stay!
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Date of stay: December 2020Trip type: Travelled with friends
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Response from HS KOCHHAR, General Manager at Hotel Willow Banks
Responded Mar. 3, 2021
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your holiday at the Hotel. Hope to serve you again soon
Read more
Divyjeetsingh wrote a review Feb. 2021
New Delhi, India59 contributions
So finally me and my brother decided to go on vacation that to in shimla because I wanted to visit shimla as this was my first time so we stayed at this hotel and we loved everything from service to ambaince it was mind blowing . If you are heading to shimla you can stay here and you will surely love it .
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Date of stay: February 2021Trip type: Travelled with family
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Response from HS KOCHHAR, General Manager at Hotel Willow Banks
Responded Mar. 3, 2021
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your holiday at the Hotel. Hope to serve you again soon
Read more
Kunal S wrote a review Feb. 2021
New Delhi, India157 contributions
Visited this place with office friends because after pandamic this was our first trip so we went to shimla as we wanted some break and no doubt this hotel was super amazing and had a wonderful stay and staff was also polite and they are taking all the precautions to keep you safe.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Share
Response from HS KOCHHAR, General Manager at Hotel Willow Banks
Responded Mar. 3, 2021
Dear Guest, thanks for your stay with us. We are delighted that you enjoyed your holiday at the Hotel. Hope to serve you again soon
Read more
Previous
PRICE RANGE
US$72 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
willow banks hotel, willow banks shimla
LOCATION
IndiaHimachal PradeshShimla DistrictShimla
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel Willow Banks
Which popular attractions are close to Hotel Willow Banks?
Nearby attractions include The Ridge (0.5 km), The Mall (0.4 km), and SkyJumper Trampoline Park - Shimla (0.1 km).
What are some of the property amenities at Hotel Willow Banks?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Willow Banks?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Hotel Willow Banks?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Willow Banks?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Willow Banks?
Conveniently located restaurants include Cafe Simla Times, Honey Hut Cafe - Shimla, and Krishna Bakery.
Are there opportunities to exercise at Hotel Willow Banks?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hotel Willow Banks?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Willow Banks offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Willow Banks?
The staff speaks multiple languages, including English and Hindi.