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Hotel Willow Banks

TripAdvisorUS$124*
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#13 of 111 Hotels in Shimla
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$151*
US$124*
US$151*
US$124*
US$151*
US$124*
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Hotel Willow Banks
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471 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Reviewed 6 days ago NEWvia mobile

Old property on Mall Road. Centrally located. Dated looks, old furniture. Room rents are high as compared to expectations. My rating will be 2 star hotel with 4 star pricing. Everything else okay. No complaints.

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Helpful?
Thank shirish j
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your stay at Hotel Willow Banks. Would just like to clarify some of the concerns raised by you in your review. Our estate dates back to 1871 and this property has been converted to a hotel with all modern amenities and comforts. In fact, our restaurants and spa - all top rated in Shimla - are...

Reviewed 1 week ago

Nice hotel to stay in Shimla. Located near Mall Road. Food, room, service and staff response was excellent. We were 2 families stayed for 2 night and had good time in the hotel. view from room is awesome, This Hotel has excellence running through everything. Customer service is exceptional.Beautiful Hotel. The rooms are spotlessly clean and comfortable.Great showers with lots...

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Helpful?
Thank Ravi S
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your stay at Hotel Willow Banks. We are delighted that you enjoyed your experience at the hotel and had a memorable vacation. Hope to see you again soon! Regards Management - Hotel Willow Banks

India
Reviewed 1 week ago via mobile

Willow banks is a fairly good hotel located on the Mall road with restaurants. Very convenient for shopping. Its rooms are spacious. Good food. Courteous Staff. Can stay without any hesitation. The church, Ridge road...all are at walking distances. Lot of eating joints around on the Mall road. Very nice ice cream parlour too called Embassy next to the hotel.

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Helpful?
Thank Vani S
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your stay at Hotel Willow Banks. We are glad you enjoyed your stay and that you had a great vacation! We hope to see you again soon. Warm Regards Management - Hotel Willow Banks

Reviewed 2 weeks ago via mobile

Location of hotel is perfect, just at the starting point of Mall Road. Connected with tourim lift. Even though room were quite outdated and not at all up to the mark. Room service was just ok. The U.S.P. of this Hotel is its location and its open air Cafe Simla Times dats it. I stayed in room no 1001. The...

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Helpful?
Thank Muhammad F
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your stay at Hotel Willow Banks. We are glad you liked the location and restaurant of the hotel. Just to clarify on the concern raised - the reason why bath tub is restricted for use in the hotel is the acute water shortage in Shimla. So while hot and cold running water is freely available for...

Pune, India
Reviewed 2 weeks ago via mobile

The location of the hotel is very nice. We stayed for 3 nights. The food is also very good. Only things to improve is wifi connectivity in the rooms. They offer free wifi but it never worked for me neither in the room nor at common places. The hotel and its restaurant is little overpriced looking at the services and...

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Helpful?
1Thank sumit_goel77
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest Thanks for your stay at Hotel Willow Banks. We are glad you enjoyed your holiday at Hotel Willow Banks. Just to clarify on the concern raised - we offer free wifi in all common areas of the hotel - the reception, lobby, sitting area on all floors and restaurants. We will however take your feedback on board and...

Reviewed 3 weeks ago

I might stay again at Willows Bank. I really like the services. Food & Stay both were good along and its attached restaurant. I like my choice of choosing Willow Banks. Best part was Shimla Cafe (wood fired pizza) next to the Hotel and Embassy Bakery.

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Helpful?
Thank vela982
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your visit to Hotel Willow Banks. We are delighted that you enjoyed your stay with us and had a memorable holiday. Hope to host you again soon. Warm regards, Management - Hotel Willow Banks

New Delhi, India
Reviewed 3 weeks ago

The hotel is very conveniently located on the mall and well appointed. it is one minute walking distance from the lift. i asked for a room with a view, but the room overlooked a busy concrete jungle. Sleep was difficult as different music genres were vying with each other for the air space- so bhajans, discourses and english numbers entertained...

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Helpful?
Thank urmila m
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks your visit to Hotel Willow Banks! We are glad you liked our location and rooms. Really sorry that your sleep experience was not the most comfortable due to the noise you could hear around. Wanted to clarify that any sound from the hotel premises or around is not allowed in Shimla beyond 10pm by law and hence...

West Midlands, United Kingdom
Reviewed 11 April 2017

Room was decent, you are really paying for location with this hotel, I thoroughly enjoyed my stay. Good breakfast buffet, great staff. I stopped in room 408 which had windows facing the mall. It would be better to pay extra and get a room at the other side of hotel with views all over Shimla. Negatives - The bath had...

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Helpful?
1Thank inderbal
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your visit to Hotel Willow Banks. We are glad you liked the location, the room and our food. Just to clarify on some of the negatives: > We have strong wifi connection in all common areas of the hotel. In rooms the signal does get weak and hence we suggest to guests to access the connection...

Reviewed 10 April 2017 via mobile

The property is located at Mall Road... has great ambience and serves good food with utmost hospitality. The staff was courteous and helpful. Rooms were clean and hardly found any difference in premium and delux room. Best thing about the property is its location and good food. Only drawback is no valet parking from Mall Road... one needs potter to...

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Helpful?
Thank ashishs350
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your visit to Hotel Willow Banks. We are glad that you enjoyed your stay – and liked the location, rooms, our hospitality and food. We would love to have you return and stay with us! Just a clarification on some of the points mentioned. > The difference between our deluxe and premium rooms is the view...

Reviewed 10 April 2017 via mobile

It is a wonderful cosy hotel. Great service and location. Plus the best cafe in Shimla is right within the hotel. The mall is hardly five minutes by foot. I highly recommend this hotel to anyone planning to visit Shimla.

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Helpful?
Thank bakuleshc
hs74k, Manager at Hotel Willow Banks, responded to this review

Dear Guest, Thanks for your stay at Hotel Willow Banks. We are extremely glad you enjoyed your stay here and liked our location, service and food. We hope to see you again soon! Regards Management- Hotel Willow Banks

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla District > Shimla
Price Range: $148 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Agoda, Priceline, Cancelon and TripOnline SA so you can book your Hotel Willow Banks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Luxury Hotel in Shimla
#5 Spa Hotel in Shimla
#11 Family Hotel in Shimla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Willow Banks staff and other travellers.
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Questions? Get answers from Hotel Willow Banks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good on 4th Floor”
vela982, 3 May 2017 | Read review
“take a room which does not overlook the mall, my room had a small balcony which was very nice”
urmilam, 29 Apr 2017 | Read review
“Pay extra for premium room if you want great views.”
inderbal, 11 Apr 2017 | Read review
“Try to get a room on the highest floor.”
unlimiteddreamz26, 27 Mar 2017 | Read review
“Avoid rooms 406 to 410”
RodgerH74, 16 Mar 2017 | Read review
5 of 5
TripAdvisor
US$124* /night
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Hotels.comUS$124
Orbitz.comUS$124
Booking.comUS$151
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*Disclaimer
Prices are for 1 room, 2 adults
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