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Novotel Mumbai Juhu Beach

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1,729 Reviews from our TripAdvisor Community

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Showing 1,626: English reviews
mumbai
Reviewed yesterday NEW

the Accor group shud take note of a nos of issues faced at this location. Its to the point of ridicule of its guests & services. This doesnt seem to be an Accor hotel, it must be a franchised one like most are; but hey where is the total hospitality quotient here?! Upon coming at the beach side bar, we...

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Helpful?
Thank Prince71272
Gurgaon, India
Reviewed 3 days ago NEW

I would never advise anyone to stay here. On checking In I requested for water bottles 4 times. Firstly the guest relations never picked the phone and it took me a minimum of 2 calls to get connected to guest relations. Even after calling them for water 4 times they never delivered it. The coffee shop sucks. Asked for a...

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Helpful?
Thank mrampal
Croydon, United Kingdom
Reviewed 4 days ago NEW

This hotel was booked for us by our dear friends Jaya and Bharat. The staff were very friendly and attentive, especially Sanchin who saw to our every need. The hotel did not disappoint, food was excellent, happy hour in the premiere bar excellent. Hotel well located right on the beach, the beach side bar was also well located especially at...

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Thank Elvira256
Reviewed 6 days ago NEWvia mobile

Ohhh its a very good hotel on lovely location ryte on beach. Its a nice place to seat out n watch sun set... Sun set on d waves nothing more dn ds. Mouth watering food n drinks looking d beautiful waves. Easy to reach d hotel. Staff very co- operating. Rooms r ok.... But mind blowing location.

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Thank viraa1
Mumbai (Bombay), India
Reviewed 1 week ago via mobile

Hotel has awesome beach view. Restaurants are all beach facing. 24 hour coffee shop is expensive but classy. Rooms are a bit small though. Bakery on ground floor is just amazing. Must try one thing in the visit.

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Thank SaketSaraogi
Reviewed 2 weeks ago

Great hotel, loved the whole aura when entering but disappointed when I didnt get a room I had booked for, got a double bed instead of a King size bed. The bathroom fittings were old, unreliable and shaky, didn't seem worth the money I was paying for the room, quality of electronics was also not too great, highly unresponsive remote...

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1Thank Mavisha R
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very disappointed to note that the facilities and rooms were not up to...

New Delhi, India
Reviewed 2 weeks ago via mobile

I loved the scenic beauty that this property offers. The picturesque view of the sunset is breathtaking. The hotel is right there on the Juhu beach and thus is not very far from the prime business locations. The staff and the hospitality is also pretty good. Overall, I would say that this is a good choice for a leisure outing...

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1Thank Haaris H
Novotel Mumbai J, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time to review Novotel Mumbai Juhu Beach on TripAdvisor. Indeed our central location close to both international and domestic airport and overlooking the gorgeous Arabian Sea is one of our major USP’s attracting both business and leisure travelers and I am pleased you found our location convenient....

Rotterdam, The Netherlands
Reviewed 2 weeks ago

Our checking in after a long and exhausted journey was far beyond smooth. There was no late breakfast ready, as requested in advance and the rooms were not clean. Due to the very kind and eagar to serve concierge Sachin, it was worhwhile to stay.

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Helpful?
Thank toesha
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time to share the feedback of your stay experience. At the outset, I apologies for the inconvenience caused to you during check-in. We pride ourselves on offering intuitive service to discerning guests such as yourself and it is truly unfortunate that we could not match up to...

Mumbai (Bombay), India
Reviewed 3 weeks ago

Very helpful and Welcoming Staff, Food is excellent and very good service. Special thanks to Ms. Shalaka Guest Relations and Mr. Shreyas – F&B Manager and his team. Looking forward for my next holiday at Novotel.

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Helpful?
Thank Prajakta_Dandekar18
Novotel Mumbai J, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for such a delightful review! I’m glad to learn that you enjoyed your stay experience at Novotel Mumbai Juhu Beach. We take great pride in the food and beverage offerings at our various restaurants in the hotel and I’m glad that you enjoyed the same during your stay. Our constant...

Saint John, Canada
Reviewed 3 weeks ago

This hotel is located right on the beach which is its only redeeming feature; however it does not deserve its 5 star classification. The pros: Pleasant staff, eager to assist Beach views The cons: Stained and dirty carpets in hallways and rooms Chipped paint, stained woodwork, dust and cobwebs in corners Shower temperature would only go hot - too hot...

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Helpful?
Thank Sarah154960
Novotel Mumbai J, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking out the time to review us on TripAdvisor. I am truly grateful for your valuable insights that motivate us to live up to and exceed the expectations of our guests. While I’m happy to read that you loved the location of the hotel and the lovely view of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 

Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $195 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
Hotel Style:
#7 On the Beach Hotel in Mumbai (Bombay)
#40 Spa Hotel in Mumbai (Bombay)
#49 Luxury Hotel in Mumbai (Bombay)
#68 Business Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Mumbai Juhu Beach staff and other travellers.
7 questions
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Leicester, United Kingdom

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Questions? Get answers from Novotel Mumbai Juhu Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose another hotel & save urself from agony.”
 of 5 bubbles Prince71272, 5 Dec 2016 | Read review
“Good View, Great Food, Don't take smoking floor rooms, very noisy especially on weekends.”
 of 5 bubbles mavishar, 20 Nov 2016 | Read review
“Ocean View Room”
 of 5 bubbles Prajakta_Dandekar18, 13 Nov 2016 | Read review
“Ask for a room with a sea view”
 of 5 bubbles AdamK870, 12 Nov 2016 | Read review
“check in to other hotels that are nearby”
 of 5 bubbles poojajohari, 10 Nov 2016 | Read review
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