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The Emerald - Hotel & Service Apartments

Agoda.comUS$53*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Emerald - Hotel & Service Apartments
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389 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Auckland, New Zealand
Reviewed 8 March 2015

This hotel is well located to famous beach in mumbai juhu we enjoyed our stay here and also close to shopping and nite life .food was excellent from the hotel resturant and breakfast was great,staff were very friendly and kind would recommend this hotel to friend and families

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Helpful?
3Thank rohit s
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your lovely feedback. We are glad you had a comfortable and a customized stay with us. Give us the opportunity to serve you again. We look forward to having you back.

Guwahati, India
Reviewed 4 March 2015

The best part is the location itself. The hotel being located just a few minutes walk from Juhu beach. Food quality great, Service is awesome with courteous staff..who miss no oppurtunity to wish or greet you...

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Helpful?
3Thank Kaveri H
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your lovely feedback. We are glad you had a comfortable stay with us. We would love to serve you again. We look forward to having you back.

Otorohanga, New Zealand
Reviewed 3 March 2015

I recently stayed at this hotel with some family members. It was one of a few that catered to both hotel rooms and apartments for a larger group. We thoroughly enjoyed our stay.The hotel staff were very friendly and we missed them after we left. The hotel has a lovely relaxed garden setting for breakfast and the quality of food...

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Helpful?
2Thank 84Shelly
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your lovely feedback. We are glad you had a comfortable and a customized stay with us. Your feedback is really important to us. We would love to serve you again. We look forward to having you back.

New Delhi, India
Reviewed 24 February 2015

1 min walk from the beach and well connected to most places of interest. The staff is courteous and helpful. The rooms are clean and comfy. The only problem is that one can hear sound/noise of the lobby from the rooms. The restaurant is expensive while the food is not that great.

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Helpful?
Thank SubhenduDey1505
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your genuine feedback. We are glad you had a comfortable stay with us. We are sorry for the inconvenience caused. Hope to serve you better next time.

dubai
Reviewed 11 February 2015

Spent 6 nights for the wedding of my son and except for the location and bfast did not like the stay with no washing machine and poorly equipped kitchen. For an rated hotel apartments they need to improve room service and provide basic requirements.

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4Thank richardds
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your feedback. We are sorry for the inconvenience caused. We hope to serve you better next time.

Mbabane, Hhohho, Swaziland
Reviewed 5 February 2015 via mobile

Not near the centre of Mumbai, but relatively close to the airport, this hotel provides adequate, clean accommodation and good breakfasts. Staff are helpful & courteous, but congregate & chat on the stairs early in the morning which can be a bit disruptive. Overall, however, a good stopover option

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3Thank Steve H
TheEmeraldHotel, General Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you for your genuine feedback. We are glad you had a comfortable stay with us. Sorry for the inconvenience caused. Your feedback is really important to us. We look forward to having you back.

London, United Kingdom
Reviewed 3 February 2015

It is amazing how this hotel quickly responds to a good review but continue to ignore the bad reviews. Do they not learn that it is the bad reviews that should help make the hotel a better place to stay. It is nearly 16 months since my stay here and to be honest still feel disappointed, annoyed and angry at...

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3Thank Dipesh P
Istanbul, Turkey
Reviewed 28 January 2015

Me and my colleague spent only one night and one morning here and overall we liked it. When reviewing hotels in Mumbai one should not forget that this is the busiest city in India concerning hotels.. this means there are a lot of hotels but apart from the usual 5-star ones there are many that could be no good or...

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Thank GokhanAya
United Kingdom
Reviewed 27 January 2015

We paid £900 three months in advance inclusive of Airport Transfers and Breakfast for (1) Two Double Rooms and (2) One Bedroom Apartment inclusive of breakfast for 'seven adults' for 4 nights from 25 to 28/12/2014. However, on our arrival, tired after a long flight, we were made to wait in the reception area for 10 hours as the rooms...

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3Thank Sunil P
Vancouver
Reviewed 15 January 2015

I was apprehensive about this hotel based on the reviews on this site (my mother booked it). I was pleasantly surprised by the accommodations and the service. The rooms were clean - a little dated, but fine. The staff was extremely friendly. The breakfast (included) was fantastic - a buffet served in the back garden. There was even a play...

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1Thank VancouverWinelover

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11/06/2017 12/06/2017
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Near The Emerald - Hotel & Service Apartments

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $77 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Emerald Mumbai
Mumbai Best Western
Hotel Best Western Mumbai
Best Western Hotel Mumbai
Hotel Style:
#39 Best Value Hotel in Mumbai (Bombay)
#46 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at the Sun Princess if you can instead.....”
KamK425, 21 May 2017 | Read review
“All rooms are good”
Infinityr, 22 Apr 2017 | Read review
“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
hareshb2017, 17 Jan 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
Vis1701, 12 Jan 2017 | Read review
“Prefer Deluxe next visit”
aranjinac, 27 Nov 2016 | Read review
5 of 5
Agoda.com
US$53* /night
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Prices are for 1 room, 2 adults
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