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JW Marriott Mumbai Juhu

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JW Marriott Mumbai Juhu
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2,084 Reviews from our TripAdvisor Community

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Showing 2,013: English reviews
Dubai, United Arab Emirates
Reviewed 12 December 2015 via mobile

Just checked into room 269. Akshay at the reception was not very forthcoming and receptive to our needs. Stuck in a very unplesant room and waiting for Vini to give us a solution. Hope the rest of the holiday goes well. The sweet memories at JW have vanished as of now.

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Helpful?
1Thank aqeelk12
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. I have investigated with Vini the issue that you faced at the time of check-in. I was informed by her that you were later checked into the Premier Club Room on complimentary basis, which is one of our higher category of rooms. I am sure you had a enjoyable stay with us. I look forward to...

Glasgow, United Kingdom
Reviewed 10 December 2015

Hotel offers a car transportation service to/from airport, this is well worth it for hassle-free transport. The main entrance is opulent and well presented, clean. Friendly staff at reception and in all the restaurants. Rooms are well appointed. My room attended made me an elephant-shape out of a towel, everybody takes pride in their work. The buffet breakfast has a...

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Helpful?
Thank CGHAMIL
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We are delighted that you had a great dining experience at Saffron our fine dining Indian restaurant. Chef Shahnawaz Qureshi along with his team is working on offering authentically flavored and varied cuisine from Awadh, Hyderabad and all over India. It was a pleasure to read about the buffet spread and the live stations at our 24 hr...

Mumbai (Bombay), India
Reviewed 10 December 2015

Great place to chill for a relaxing weekend. an amazing place, close to restaurants nearby . a great breakfast with very good service at the Lotus café. The sraff here are very attentive and efficient compared to those at the reception who are stiff ! but a great pool and on the beach so great to rejuvenate

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Helpful?
Thank 2014marie2014
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, It was a pleasure to read your feedback. I have shared your feedback with the front office team, to ensure they meet and greet guests with more warmth and friendliness. Please rest assured they are a great team of people who always welcome guests with a smile. We sincerely await the opportunity to welcome you once again and...

Kenya
Reviewed 10 December 2015

Stayed here for a couple of nights on a B&B basis. The hotel is itself is pretty huge with great rooms, gardens and 3 swimming pools. You can access Juhu beach directly from the hotel as well and easily walk over to the chowpatty area as well as access several food cafes on Juhu Tara road itself. Service and cleanliness...

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Helpful?
1Thank ashah_008
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I look forward to welcome you back to our hotel and I am sure you will...

Reviewed 9 December 2015 via mobile

I checked in around 10 o clock in night .. My room nos was 268 .. I off the cooling system and went for meeting at lobby .. After 1 hour When I came back room was heavily smelled with paint and chemical odour.. I called 2 times to reception but no proper response.. Then I went to reception the...

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Helpful?
2Thank 4rajnishg
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your feedback. I apologies for the paint smell that was present in your room. My Front Office Manager has established contact with you and I am sure she has taken care and resolved the issue to your satisfaction. Thank you for staying with us and we will definitely ensure that your stay is flawless going...

Bengaluru, India
Reviewed 8 December 2015

The hotel is very close to Airport and right next to the famous Juhu Beach. In fact the property has a private section of the beach making you feel away from the rush, hustle and bustle of Mumbai. Very spacious property in general with great rooms. Food is great, one of the best I've had in some time. One of...

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Helpful?
Thank Kunal L
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General...

Curacao
Reviewed 7 December 2015 via mobile

This time we stayed for 11 nights. The service is perfect, we really enjoyed the service given by Saif of the front desk. The rooms are perfect and house keeping was excellent. We had a few times a bite in the coffee shop and twice dinner in the Lotus Cafe. Both places serve good food. We asvise however Management to...

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Helpful?
Thank AndreZw
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. I have shared your comments about the music being loud with the team. They will ensure that the same is monitored at all times,...

Singapore
Reviewed 6 December 2015 via mobile

About 15 minutes from the airport and on the beach make sense you feel you are aware from the rush of Mumbai. Very spacious quality hotel, good service and very comfortable. The pool is huge and ideal. Definitely an establishment I will be coming back to in the future.

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Helpful?
Thank ChrisWalder
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. Thank you for your feedback. We are glad that we could make your short visit to our hotel memorable and my team managed to leave a good impression on you. We would love to host you and your family again in future. You and your family can avail many of the facilities available at the hotel,...

Mumbai (Bombay), India
Reviewed 6 December 2015

I generally tend to like Indian hotels, because i get much better service, and chaps tend to be a little more anticipating of my needs (perhaps because i have been in india for awhile now)... but must say had a bit of a disappointing stay... The strengths: The lobby looks superb-massive and imposing, and the open areas are very well...

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Helpful?
1Thank RajeevSuri
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. Thank you for the positive comments. I apologies for the inconvenience caused to you due to the de-magnetization of the keys. We are working with our vendor to ensure keys do not get drained when it is kept with any other electronic items. I have shared your feedback regarding the variety in the cuisine with the...

San Francisco, California
Reviewed 4 December 2015 via mobile

We stayed for 3 notes at JW Marriott although our preferred hotel is Taj Lands end in Bandra as it is more centrally located for visiting South Mumbai. JWM has very good service the staff are courteous and quick to respond. We had angled sea views from our "deluxe" room which was adequately sized with a good desk and lots...

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Helpful?
Thank Samosababa
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, It was a wonderful review and to read such great feedback. Your eulogy was heartwarming and made me feel proud to be heading such an Iconic hotel. My team and I would love to have you stay with us more often and I am sure we will make your stay just as memorable. Look forward to welcome you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 

Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $253 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
#17 Spa Hotel in Mumbai (Bombay)
#17 Luxury Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Mumbai Juhu staff and other travellers.
27 questions
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Questions? Get answers from JW Marriott Mumbai Juhu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View is great from the rooms facing the pool.”
 of 5 bubbles NikhilDubey, 26 Feb 2017 | Read review
“Choose an ocean view room overlooking the ocean, undoubtedly.”
  • A view of the Arabian sea from the room
 of 5 bubbles sunitmathur, 20 Feb 2017 | Read review
“Sea View on the west”
 of 5 bubbles VishalVPatil, 13 Feb 2017 | Read review
“No doubt that an ocean or pool view is the best !!!”
 of 5 bubbles , 10 Feb 2017 | Read review
“room plug in refresher in bedside draw -- nice scent.”
 of 5 bubbles LEn0reS, 9 Feb 2017 | Read review
5 of 5