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JW Marriott Mumbai Juhu

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1,985 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Mumbai Juhu
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Showing 1,918: English reviews
Reviewed 7 July 2015

This is one of the finest hotels in Mumbai! The rooms are nice and spacious..the breakfast at the Lotus Cafe is delicious! The highlight of the Hotel is the Swimming pool..it is huge offering beautiful views during sunset! Overall, a pleasant stay!

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Helpful?
Thank Swatijd
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you enjoyed the buffet spread at breakfast. We sincerely...

Brisbane, Australia
Reviewed 4 July 2015

Perfect Location. Extremely pleasant ambiance. Not sure what standard rooms are like but Premier rooms will steal your breath. Every staff will treat you like a king. Perfect reflection of the age old Indian maxim- Guest is God.

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Helpful?
Thank Vikesh108
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General...

Mumbai (Bombay), India
Reviewed 3 July 2015

It's a great hotel for conferences, meetings and private parties! The overall food whether ala carte or buffet is very average. The cakes/ deserts are very good. It's falls in the western suburb of Mumbai i.e. in Juhu.

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Helpful?
1Thank Shreya2412
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for sharing your feedback. Our first priority are our guests and I am glad to note that we met your expectations. I look forward to welcome you back to our hotel. With best regards Pavithran Nambiar General Manager

romford
Reviewed 30 June 2015 via mobile

Must say the hotel has improved a lot from last few years . do like the the way everyone at the hotel ( staff wise ) greet you ! the service is first class . rooms are well prepared . & what can you say about the pool !! just great !!!!

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Helpful?
2Thank lajim12
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We take pride in training our associates and it is very heart warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. Positive comments such as these makes me proud of my team and their efforts. We sincerely await the opportunity to welcome you once again. Best Regards, Pavithran...

Mumbai (Bombay), India
Reviewed 29 June 2015 via mobile

I decided to surprise my husband with a luxurious stay for just the two of us . We stay in mumbai and didn't want to travel out of the city because we were having a very hectic week. Considering my limited options I decided to pick jw Marriott as the place to stay and was definitely not dissspointed . Compared...

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Helpful?
Thank sheetalkhandekar
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for choosing us to help you to celebrate your husband's birthday. It sounds as though you had a great time. Thank you for the wonderful feedback. Come back for your birthday next! Kind Regards, Pavithran Nambiar General Manager

Sandton, South Africa
Reviewed 27 June 2015

Overall a great hotel, keep visiting for last 10 years at least! However, continual service failures keep me frustrated. On 20 June they failed to pick me up neither respond to me email complaints! this cost me hours of grief, and of no concern to JW Marriott staff On arrival on 20 June at Mumbai airport could find no rep...

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Helpful?
Thank Mahaveer C
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for sharing your feedback. I apologies for the inconvenience caused to you at due to the car pick-up and the hot water problems that you faced during your stay with us. Please do write to the hotel with your flight details before hand and we will be happy to make the necessary arrangements. The e-mail -...

Mumbai, Maharashtra, India
Reviewed 26 June 2015

Flaming torches greet you at the entrance. The hotel is a bit confusing as it is on different levels.Once you enter of course the sheer expanse of the area, flowing seamlessly to different restaurants and rooms charms you instantly. The view of the pool and the sea beyond is breathtaking. Well appointed rooms and excellent food ensure that just being...

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Helpful?
Thank ushabanerji
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your kind words. I am delighted that you enjoyed your stay with us. I hope that you can find some extra few days to return on a pleasure trip along with your family. We will ensure that the food is just as fabulous and you have more to choose from! Kind Regards, Pavithran Nambiar General...

Anaheim, California
Reviewed 26 June 2015

First time to Mumbai, heard it was the best, turned out be very good, and well located, but with a few flaws also, never experienced before nobody picked the phone at the reception for 10 mins, the locker's battery was down, had to get it replaced. But everything was dominated by the great Breakfast.

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Helpful?
Thank MoeenW
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your kind words. I am delighted that you enjoyed your stay with us. I apologies for some of the issues that you faced during your stay. We thank you for your comments regarding the buffet breakfast. I hope that you can find those extra few days to return. Kind Regards, Pavithran Nambiar General Manager

Hong Kong, China
Reviewed 22 June 2015

Thank you for a perfect stay! Very helpful staff, great view, great food, will highly recommend it. The only minor minus was that my room was located in front of the Exec Lounge which gave me sleepless night til around midnight and again from 5 am. So make sure you are not in 447. other than that it is amazing

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Helpful?
Thank Simoneroeder
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. I apologise for the inconvenience caused to you due to the noise from Executive Lounge. I have shared your feedback with the relevant department heads to ensure there is minimum disturbance from our associates. We look forward to welcome you back at our hotel. With best regards Pavithran Nambiar General Manager

Reviewed 22 June 2015 via mobile

Faced few issues with hot water not coming in sink, room card not working etc but still worth it as it's a great location, grand coffee shop, super sea views, awesome swimming pool grounds, special thanks to vini,neha and shambhavi for making our Stay memorable.

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Helpful?
Thank cascadeint
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for sharing your feedback. I apologies for the experience you had due to no hot water and key cards not working. I have taken this up with the relevant department head and the same is being rectified. We thank you for your kind words for Vini, Neha and Shambhavi. They are a great asset to our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 

Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $244 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Agoda, Orbitz, HotelTravel.com, Priceline, Odigeo and Travelocity so you can book your JW Marriott Mumbai Juhu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#17 Luxury Hotel in Mumbai (Bombay)
#17 Spa Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Mumbai Juhu staff and other travellers.
24 questions
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Questions? Get answers from JW Marriott Mumbai Juhu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that are furthest away from the elevator have the best views”
 of 5 bubbles AKB20000026, 6 Dec 2016 | Read review
“Some rooms have poor WiFi.”
 of 5 bubbles MNKCamberley_UK, 4 Dec 2016 | Read review
“great room, easy access to the beach, good food”
 of 5 bubbles sanz77, 1 Dec 2016 | Read review
“Good Hotel - but may want to consider the new JW Marriortt at Sahar. - this Juhu hotel needs a major remodel throughout”
 of 5 bubbles yzf600la, 28 Nov 2016 | Read review
“3rd floor or above facing pool and beach.”
 of 5 bubbles BalkrishnaShroff, 26 Nov 2016 | Read review
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