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ITC Maratha, Mumbai

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ITC Maratha, Mumbai
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2,305 Reviews from our TripAdvisor Community

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Showing 2,213: English reviews
Sydney, Australia
Reviewed 27 March 2016

I was in India for a Business trip. My first time to India. The hotel itself is the equal to anything I have stayed in around the world.It is a first class hotel. The staff are one of their many assets. Sarah and Neyanna (I hope i got that right) were both very friendly hosts and always had a smile....

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Helpful?
Thank paul b
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Your kind summary of your recent stay has delighted our team. At ITC Maratha, Mumbai, every element of your stay is designed to spur a renewing experience. We are glad that while our gesture of guest relation and impeccable hospitality left a positive impression, our multitude of dining outlets especially Pan Asian and refreshing amenities helped you...

Mumbai (Bombay), India
Reviewed 27 March 2016

superb quality superb excellence service top A grade super atmosphere and very good waiters and service is very apprecitable and all the floors are very superb I will surely recommend this hotel to every foodie thanks

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Helpful?
Thank Siddhesh P
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We thank you for your wonderful testimony of the excellent services you received during your recent visit to our hotel. Indeed, our hotel provides a comfortable stay to all discerning guests and we are happy to know that you had a pleasant stay with us. Thank you for the perfect star rating. We look forward to your...

Mauritius
Reviewed 27 March 2016 via mobile

Nice location near the international airport and if you have meetings planned in the suburbs. Rooms are nice and spacious. The guest relations show genuine care and concern towards your requirements and are quite prompt in their responses! Dining experience was beyond expectations be it at the restaurant or IRD. Housekeeping needs a bit of improvement on attention to detail.

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Helpful?
Thank Globe_Trotter_1703
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We love every bit of your feedback that commends the comfort of our and the luxuries of our offerings. It is great that from our location to our meals, everything contributed to your impeccable experience, tempting you to recommend us so generously on this forum. We have made a note of your concern and our team has...

Reviewed 26 March 2016 via mobile

I have always stayed at ITC hotels when in India it has now been a little over 2 years since my last trip. I am now in Mumbai for the first time and staying for work here at the ITC. It is superb. The welcome from the pick- up to the checkin through to delivery of baggage to my room...

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Helpful?
Thank Nick R
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We thank you for posting this wonderful review that sums up our merits and gives credit to our excellence. ITC Maratha offers everything to orchestrate a relaxing stay. We are glad that we could wow you with our services, delicious meals, hospitality and other offerings. We have made a note of the concern you have mentioned and...

Reviewed 25 March 2016

Thanks ITC Maratha, Mumbai for making my stay so memorable. Enjoy the hospitality and of course the fantastic food. Will be coming back soon. Only issue, don't mess-up my bill with other room. Thanks for service.

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Helpful?
Thank Rahul D S
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for sharing your feedback with us via Trip Advisor. We are glad to know that you enjoyed our dining and recreational facilities. Thank you for your compliments and kind words. We have made note of the inconvenience caused and would see to it that the same is not repeated again in future. We look forward...

Los Angeles, California
Reviewed 25 March 2016

Hotel property is nice. The best part of the hotel experience is the guest relations service. Jagriti was my guest relation expert and she helped make life simpler. Very conveniently located near airport.

Review collected in partnership with ITC hotels
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Helpful?
Thank busysunnyla
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We thank you for acclaiming the wonderful customer service you received at our hotel. As exemplified by our team, we, indeed, treat everyone who enters through our doorstep with utmost care. It is great to know that our services and location could provide you with a seamless experience. Thank you again for sharing your experience on this...

American River, Australia
Reviewed 25 March 2016 via mobile

While coming from airport which is a 5 min ride the hotel looks like a palace After entering a great welcoming by sarah I felt like i was at home by that way of welcoming a 5* for that Reception staff awesome kudrat and rohan they welcomed me like they were waiting for me not even 5 mins i was...

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Thank Cheflife07 .
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for your kind words regarding your recent stay experience at our hotel. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect ITC Hotels experience. It is great to know that while the prompt services rendered by our team and our sumptuous spread at...

Pennsylvania
Reviewed 22 March 2016

Recently spent the weekend touring Mumbai. We were met at the airport and taken to our car with no hassle. It's super close to the airport so there was no need to rush out when leaving. We arrived early and paid 1/2 day rate to be able to check into our room early so we could freshen up. The food...

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Thank McCruiser13
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for taking the time out to share your generous review that recognises our services and also gives us an impetus to raise the bar of our hospitality. As you have mentioned, our hotel is centrally located and equipped with every amenity necessary to render an impeccable experience. We are glad to know that our skillful...

Reviewed 22 March 2016

Right next to the Mumbai airport, the ITC Maratha was a wonderful stay. A peaceful oasis from the craziness of Mumbai, we were greeted by the most gracious hostess I have ever encountered at any hotel. Nayana personally greeted us and tended to our every need. She gave us a guided tour of the hotel, escorted us to our rooms...

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Helpful?
Thank busboya310
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! Thank you for your valuable input which has spread happiness amid our team. Indeed, we have accumulated everything that adds ease to a guest’s stay and we are glad to know that they made your stay comfortable and memorable. We thank you again for considering us ideal as far as location, our facilities and our amenities are...

Reviewed 21 March 2016

I have stayed at the ITC Maratha for 4 years now and most recently visited in February and in March 2016 and again, I can't praise it enough. Every staff member I encountered was professional, diligent and most friendly and while I hate to leave people out, I must give a special shout-out to Sarah on the front desk, Maxim...

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1Thank high-values-traveler
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this review

Dear Guest, Namaste! We are elated to peruse your wonderful header and ensuing remarks. Our hotel has developed the knack of comprehending guests’ requirements and the fact that you want to visit us again proves our acumen. We thank you again for commending the multiple facets of our hotel and apprising us of the seamless experience you had from the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 

Additional Information about ITC Maratha, Mumbai

Address: Sahar Andheri (E) | (ex. The Maratha Mumbai), Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Price Range: $229 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Grand Maratha
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#6 Luxury Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Maratha, Mumbai staff and other travellers.
9 questions
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Questions? Get answers from ITC Maratha, Mumbai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the executive floor, for a larger room.”
 of 5 bubbles Ourpostman, 10 Feb 2017 | Read review
“Best room is facing the waterway and bridge.”
 of 5 bubbles 51kathyw, 2 Feb 2017 | Read review
“Everything !!!”
 of 5 bubbles kishoreWhataparadise, 30 Jan 2017 | Read review
“best views of the airport”
 of 5 bubbles , 30 Jan 2017 | Read review
“Rooms at the back are quieter”
 of 5 bubbles , 24 Jan 2017 | Read review
5 of 5