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The Orchid Mumbai

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The Orchid Mumbai
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1,549 Reviews from our TripAdvisor Community

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Showing 1,492: English reviews
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Pune, India
Reviewed yesterday NEWvia mobile

Stayed here for 2 nights on business. Very old property which has never been upgraded with time. Smelling carpet and outdated fixtures. They are charging a bomb for above. Will not recommend anyone else.

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Helpful?
Thank Rajesh G
Birmingham
Reviewed yesterday NEW

Stayed here for three nights recently and was pleasantly surprised,very clean ,helpful , friendly staff ,very varied breakfast menu,as we were travelling in a party we were very well looked after and nothing seemed to much trouble.The rooftop terrace is a great idea,but be warned,drink is phenomenally expensive in India!!!! Would recommend to anyone.

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Thank Neil H
Kolkata (Calcutta), India
Reviewed yesterday NEW

Nice hotel , nearer to Airport. Rooms are not good enough , it is damp. Even towels are not good enough. Foods are good. The hotel are in the heart of the city. We stayed there 3 days . As per me this is a budget hotel.

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Thank Tathagata D
Reviewed yesterday NEWvia mobile

Had visited this property 3rd time and this time it was quite adventurous. To my surprise the room was not ready at 10 in night but it was very well handled by the Manager Ajeet . Offered tea at their restaurant and a upgraded room and to all over this he walked up to the room with me. The rooms...

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Thank huangjin
Reviewed 2 days ago NEWvia mobile

I am a regular here staying most of the times I visit Mumbai. The hotel is close to the airport and that makes it so much convenient for business travelers. This is a 4 star property though the hotel is described as a 5 star. What I like about this property is that the rooms are good and the breakfast...

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Thank rajesh S
Southend-on-Sea, United Kingdom
Reviewed 3 days ago NEW

Our party was catered for right from the pick up at the airport. We were looked after by the staff, each one without exception being courteous and friendly. The manager of the hotel introduced himself to some of our party present and made it very clear we were very welcome and insisted he would personally see that we were looked...

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Thank KevinUJ
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Kevin, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. We are delighted to know that you have had a pleasant stay with us and have enjoyed the services offered by our associates. We look forward to an opportunity to welcome you back soon assuring the best services...

Bangalore, Karnataka, India
Reviewed 3 days ago NEW

Most of the time in Mumbai I stay in Orchid Hotel. Would like to thank Munaf from the Front office who is always there to support with amazing hospitality and guidance. He is doing a great Job. Keep it up !!

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Thank manupassi
New Delhi, India
Reviewed 4 days ago NEW

I stay at the Orchid Mumbai when I am unable to get into The Lalit or The Leela. The funny part is that I never look forward to staying here. Whether it is the ride staff you encounter at the security check who dont even have the courtesy to take your bags and put them on the belt, or it...

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Helpful?
Thank rahul1422
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Rahul, Namaskar! Thank you for your feedback following your recent stay with us and we are apologetic that certain aspects of our hotel’s services did not live up to your expectations. Your detailed feedback regarding our associates bearing enormously concerns us, in no circumstances such instances are acceptable at the stature of service levels which we are known for....

Reviewed 5 days ago NEW

Pros: 1. Good Ambiance 2. Good Food 3. Spacious and clean rooms 4. Breakfast options are amazing 5. Staff is very helpful 6. Midnight Chaat option are worth trying. Cons: 1. Costly Food 2. Internet connection was kind of slow

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Thank Basit B
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Mr. Basit, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. We are delighted to know that you have had a pleasant stay with us and have enjoyed the services offered by our associates. However, we sincerely regret the inconvenience caused to you with regards to the internet...

Chennai (Madras), India
Reviewed 5 days ago NEWvia mobile

Reception was warm & efficient. Welcome drink & wet towel were not in their routine. Hotel claims it is 5-star. I remember seeing in some travel sites differently. Hotel to check for themselves. Room was clean & nice. In the bathroom, there was no hand shower. Room service was efficient. Staff all around were courteous & well trained except some...

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Helpful?
Thank Srinivasan K
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Guest, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. On the outset your recent feedback, we are deeply humbled with your token of appreciation for our team, our team is our strength and your generous praise about our services and facilities will indeed encourage them to continue...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 

Additional Information about The Orchid Mumbai

Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $121 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
The Orchid Hotel Mumbai
Orchid Hotels Mumbai
Hotel Style:
#38 Spa Hotel in Mumbai (Bombay)
#46 Luxury Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Orchid Mumbai staff and other travellers.
6 questions
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Questions? Get answers from The Orchid Mumbai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed at an Executive Room and it had nothing to speak about”
 of 5 bubbles rahul1422, 21 Feb 2017 | Read review
“All rooms are quiet. Good soundproofing. Best view is of the airport.”
 of 5 bubbles countessfoxylady, 17 Feb 2017 | Read review
“7th Floor has the best view over the international runway.”
 of 5 bubbles docnav, 14 Feb 2017 | Read review
“Located very near the runway of the airport, but mostly sound-proof so planes don't cause an issue.”
 of 5 bubbles CamelGurgaon, 13 Feb 2017 | Read review
“Club rooms for business travels ..”
 of 5 bubbles Sameer6727, 7 Feb 2017 | Read review
5 of 5