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The Orchid Mumbai

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The Orchid Mumbai
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1,584 Reviews from our TripAdvisor Community

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Showing 1,522: English reviews
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Belgaum, India
Reviewed yesterday NEWvia mobile

Used to stay here many years ago during transit through Mumbai airport. Close to the domestic terminal. Has an exclusive South Indian restaurant. Rooms are nice and clean. Service is efficient. Good price for money

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Thank ChivasG
Lucerne, Switzerland
Reviewed yesterday NEW

Stayed here twice. "Upgraded" to club room one time, but not sure it's much better. 6th floor, loud music until late, though the jet engine of an air conditioner easily drowned the sound. Given the AC, I have trouble believing the Eco status of the hotel. Can't believe they still have smoking rooms and don't ask guests their preference. Once...

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1Thank amiswiss
Pune, Maharashtra, India
Reviewed yesterday NEW

Was there on a business visit . Stayed for a night. Location is very convenient as it is very near the domestic terminal. Rooms are good, bedsheets & towels are clean. But the furniture is very old. Had my dinner at the "Mostly Grills" on the rooftop. Food quality is average not worth the cost of food. Breakfast is also...

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1Thank Kishor D
Mumbai (Bombay), India
Reviewed yesterday NEW

The rooftop restaurant had amazing food, met the chef Sandy - he is a lovely person. Staff was also very friendly. The cake and rose ice-cream were the best. Ambience was also nice. Went with friends for dinner. Great experience.

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2Thank aradhanalunia93
Reviewed 2 days ago NEWvia mobile

Very bad experience for a 5 star hotel. Internet speed is pathetic. Many problems in food such as coconut chutney was fermented, hotel chef also confirmed that it is spoiled. Tea had burnt milk taste. Chapati was made at 7 pm and dinner started at 9 pm, chapati was hard like roasted papad. It took them 10 minute to bring...

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1Thank brijrajsinh
Vadodara, India
Reviewed 4 days ago NEW

The hotel is quite worn down in the elevators etc. Not value for money. The big problem with this hotel is that they give smoke rooms with out even having the courtesy to intimate at the time of check-in. When later brought to their notice, they seem to just brush aside without any apology. horrible experience.

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1Thank prashant2017a
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Prashant, Namaskar! We Thank You for your valuable feedback followed by your recent stay at The Orchid Mumbai. The feedback regarding the smoking rooms concerns us enormously. In no circumstances such instances are acceptable at the stature of service levels which we are known for, the matter has been taken up with the relevant section head. the entire context,...

Jaipur, India
Reviewed 5 days ago NEW

This hotel is very near to airport. The decorations are very nice, but its too compact. Breakfast buffet was good but we had to wait atleast 15-20 mins in the queue as there were too many guests that day or watever reason. Dinner was average. The pool on the top was closed in the afternoon. Room size is adequate and...

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Thank skybvi
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Guest, Namaskar! We Thank You for your feedback followed by your recent stay at The Orchid Mumbai. We are delighted to know that you have enjoyed your breakfast at our coffee shop- Boulevard. However, we apologize for the inconvenience caused to you due to the wait. We wish to highlight that we are the only 5 star hotel serving...

guwahati
Reviewed 6 days ago NEW

Location very near to the airport and very helpful if some one has an early flight to catch. Food is very costly and they have a policy of no outside food in the hotel. The approach to the hotel is not good, not possible even to go out for a walk. Can be used for business travel

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Thank Ankur B
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Ankur, Namaskar! Thank you for your feedback following your recent stay with us and we are apologetic that certain aspects of our hotel’s services did not live up to your expectations. We wish to highlight that all our business partners are aware about the standard practice which has been inculcated towards the health safety of our guests. And in...

Bengaluru, India
Reviewed 6 days ago NEWvia mobile

Stayed there for a night in Feb. It is more of a 3 or a 4 star hotel. Positives: Very close to both, the old domestic and new T2 terminal. Very close to Andheri and Goregaon. Nice roof top restaurant with airport view. Food was delicious and the staff was very courteous. Negatives: The hotel is pretty old and furniture...

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Thank akshatl
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Akshat, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. We are delighted to know that you have had a pleasant stay with us and have enjoyed the services offered by our associates. We wish to highlight that we are in a process of upgrading our hotel and...

Reviewed 6 days ago NEWvia mobile

Loved The Orchid..family friendly hotel. Staff are the best!!!! Rubina, Kuldeep, Sam, Eva, Rajesh (how was your sister's wedding?), Magnesh, Rucha,Jitendar, Benjamin, Ashish and many many more. Sorry if I have forgotten anyone. They have lived up to the eco friendly with neem shampoo and body wash. The room is comforting after a long day in Mumbai traffic. An oasis...

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Thank Tania D
Varun_Sahani2, General Manager at The Orchid Mumbai, responded to this review

Dear Tania, Namaskar! We are deeply humbled with your token of appreciation followed by your recent stay at The Orchid Mumbai. On the outset your recent feedback, we are deeply humbled with your token of appreciation for our Sales and Food & Beverage team, our team is our strength and your generous praise about our services and facilities will indeed...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay.The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned décor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Privé room, relaxing outdoor Pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard, (a 24 hours coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (Bar with Karaoke & a Bulgarian Band called Sparkles) and The Gourmet Shop (For cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels.Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele believe in sustainable development and have created an experience where:"Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more   less 

Additional Information about The Orchid Mumbai

Address: 70 C Nehru Road, Vile Parle East | Vile Parle East, Mumbai (Bombay) 400099, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $118 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Orchid Mumbai 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Orchid Mumbai Hotel Mumbai (Bombay)
Orchid Hotel Mumbai
The Orchid Hotel Mumbai
Orchid Hotels Mumbai
Hotel Style:
#37 Spa Hotel in Mumbai (Bombay)
#45 Luxury Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Orchid Mumbai staff and other travellers.
6 questions
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Questions? Get answers from The Orchid Mumbai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No view, no balcony”
 of 5 bubbles skybvi, 20 Mar 2017 | Read review
“Higher floor..just for the sake of it!”
 of 5 bubbles Jettiemeister, 17 Mar 2017 | Read review
“Club Rooms provide additional amenities and were extremely well looked after.”
 of 5 bubbles CruiseEnthusiast, 13 Mar 2017 | Read review
“All rooms are excellent and ones on higher floor overlooking the airport are quite enjoyable.”
 of 5 bubbles laugh49, 8 Mar 2017 | Read review
“Get one of the rooms that looks out over the inner space, it's a better view than the city outside!”
 of 5 bubbles MSA2013, 28 Feb 2017 | Read review
5 of 5