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The Residence Hotel & Apartments

Expedia.comUS$62*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Residence Hotel & Apartments
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263 Reviews from our TripAdvisor Community

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Showing 262: English reviews
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Reviewed yesterday NEW

Hi Stayed at this place for about a week. Ambience wise the property is good , rooms are well kept but there is no consistency in service delivered by staff especially during breakfast buffer time. Came to know omlette was being served only on day 3 of stay, staff used to serve for few of the customers at there table...

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Helpful?
Thank raj m
Reviewed 1 week ago via mobile

It was a very nice experience staying in this Hotel. Breakfast was good, Rooms were very nice, ambience was nice. Staff and receptionists were very humble and polite. A person by name, Yatish was very friendly and helpful with me. As I'm from South i hardly understand hindi. I had problems in terms of language. Yatish helped me a lot...

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Helpful?
Thank Santhosh B
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Santhosh , A warm review with a perfect rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with us was a wonderful one and that you enjoyed the breakfast;room's...

Reviewed 1 week ago via mobile

From the time of check in and during my stay the service has been phenomenal . Malika at the desk was just fabulous at her work , I guess people like Malika is the assets for the property. The bellboy who got me to my room amarjeet was brilliant . Breakfast room is great and had a lots of option...

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Helpful?
Thank Steve P
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Pinto, Thank you for posting your reviews about your stay on Trip advisor. We are pleased to note that you had a memorable stay at The Residence . Your recommendation about my colleague Mallika & Amarjeet has been noted & will be shared with them.They surely will be delighted to note this comment. Your feedback is most valuable to...

Mumbai (Bombay), India
Reviewed 1 week ago

staff with professionalism and best customer service attitude ever. Rohini & Supriya are to be named as some amazing front desk staff. Room on 3rd floor with a fabulous view over the pool, comfy bed made my stay even better. Breakfast choice was excellent and delicious. Staff I dealt with were the best I've experienced in years of travelling throughout...

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Helpful?
Thank davidharvey2017
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Harvey, Greetings from The Residence Powai Mumbai and we thank you for your continued support and patronage. At the outset let me thank you for sharing your thoughts and we are happy to know that you had a very comfortable stay with us. Will surely convey your message to the entire team especially Rohini & Supriya, the team will...

India
Reviewed 1 week ago

When we checked-in to the room, some things were not working. They promptly fixed them. But these things should be checked before handing over the room, otherwise it becomes a waste of time for the guests. Staff was courteous and cleanliness was good. Room was well ventilated, even a fan was enough. Dinner was pathetic. And they charged 900 INR...

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Helpful?
Thank travel0814
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at The Residence Powai, Mumbai is disappointed to know that your expectations were not met. We have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure...

Bengaluru, India
Reviewed 3 weeks ago via mobile

My husband and I stayed at the Residence Powai for four days in March and this place truly gave us a memorable experience. We had the support of a kind-hearted customer-centric manager Mr Chetan Rajjak. We were to check in on Sunday noon but because of an early flight we arrived 9am . We not only got our rooms without...

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Helpful?
Thank SaloniAgarwal
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms.Agarwal, Thank you for taking the time to review your stay with us. We are glad that our staff and service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We will be sure to let Chetan know, how much of an...

India
Reviewed 4 weeks ago

Located adjacent to Ramada, the look and appeal of Residence hotel is good. However, in terms of furnishing, it lags behind. The sheets used in rooms seem to be quite old with spots here and there. The towels are so old that they have become quite hard. One need to request for replacement.

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Helpful?
Thank Isha G
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms.Isha, We do appreciate you taking time out to share with us your experience while at our hotel. We are sorry to have disappointed you on the some occasion and your feedback has been shared with concerned department. Thank you for your comments. We are continuously working with our team to ensure flawless service and great product experience for...

Reviewed 9 April 2017

Good staff with all the required facility.Hotel room are clean and the ambience was very soothy. Overall i can say it was a good experience for me. Food was nice but i feel a bit costly. Location wise it is so near to Hiranandani business park but then the locality was not good.

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Helpful?
Thank Meenakshi G
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms. Meenakshi, Greetings from The Residence Hotel & Apartments, Mumbai!!! Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay. Your word of appreciation will be highly motivational for all of us here....

Reviewed 7 April 2017 via mobile

Comfortable and convenient as Usual as this my go to hotel now a days whenever i am in Mumbai. Because of its location and of course the well behaved and helpful staff specially the guy named Yatish at the reception. Near to the airport as well midc andheri. Well maintained property and one thing don't forget to enjoy on their...

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Helpful?
Thank Taufique K
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Taufique , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with us was a wonderful one and that you enjoyed food...

Denver, Colorado
Reviewed 3 April 2017 via mobile

The staff are all great, very helpful and attentive. The remodeled rooms are clean and fresh, it is a bummer that you are forced to take the TV off the wall to Conect your own HDMI cable, it would be so simple to have a short cord coming out of the tv so you could connect. The desk in the...

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Helpful?
Thank Price3350
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We are sorry to have disappointed you on the some occasion and your feedback has been shared with concerned department. Thank you for your comments. We are continuously working with our team to ensure flawless service and great product experience for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Before Vihar Lake Saki Vihar Road, Mumbai (Bombay) 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $88 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is some western music being played in the corridor, which can be heard inside the room all time of the day”
Rajkanth, 3 Apr 2017 | Read review
“Not easy to reach to, during peak hours”
SubsIndia, 28 Mar 2017 | Read review
“Choose a different hotel”
benhaakon, 18 Mar 2017 | Read review
“Pay a bit extra and ask for an apartment in the apartment block. Well worth it.”
  • Day room part of suite apartment.
VeereshMalik, 25 Feb 2017 | Read review
“Better to look for other options in Powai / Hiranandani”
, 19 Feb 2017 | Read review
5 of 5
Expedia.com
US$62* /night
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Booking.comUS$68
Agoda.comUS$65
Hotwire.comUS$64
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*Disclaimer
Prices are for 1 room, 2 adults
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