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ITC Grand Central

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ITC Grand Central
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1,567 Reviews from our TripAdvisor Community

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Showing 1,498: English reviews
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new plymouth
Reviewed 2 days ago NEWvia mobile

Rooms excellent, even though not that new. Food great, go up to the rooftop for sundowners. Very worthwhile. Gym pretty good too. Decent free wifi. Staff - wow they should teach other hotels. Almost unfair to pick anyone out.....but they put us in touch with a driver called Arun- ask for him. Reasonable, informed great guy. Full of information and...

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Helpful?
Thank chitake
Gothenburg, Sweden
Reviewed 3 days ago NEW

Perfect location as the hotel is not too far from airport. Close to all places I wanted to see. I also would like to point out the good staff that is working every where in the hotel. Take good care of Yasmeen she is worth the visit.

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Thank mikael_gustavsson
Dubai, United Arab Emirates
Reviewed 3 days ago NEW

The Hotel is very good. The Guest Relation staff (Yasmeen Khan) are very welcoming and kind. They provide wonderful assistance with great pleasure. The Service of very high standards and I liked the cleanliness of the hotel and its facilities. The food is also good.

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Helpful?
Thank ameraus2017
North Conway, New Hampshire
Reviewed 4 days ago NEW

The lobby, the restaurants, the appointment of the rooms, the spa and more, are all as grand as the name of the hotel implies, but it is the staff that makes the hotel special. Their attention to every detail and anticipation of every need makes each visit into a homecoming.

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Thank Eric S
New Delhi, India
Reviewed 4 days ago NEWvia mobile

Mumbai with its traffic means you have to be selective of where you stay as you can save hours of sitting in a car if you plan carefully. For anyone with work from Lower Parel /mahalakshmi upto Chembur this is the place to stay. Very warm and intimate with good service and a lounge on the 30th floor you cannot...

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Thank TigerKolkata
LEICESTER
Reviewed 5 days ago NEW

We stayed at this hotel between the dates mentioned above . This hotel justifies its name fully as it is "GRAND" and high class in everyway possible . WE have stayed in many 5 star hotels in India but this hotel is a cut above the rest especially if one judges the quality of the hotel in terms of the...

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Thank JATINLEICESTER
Kolkata (Calcutta), India
Reviewed 5 days ago NEW

Nicely located hotel. Good food . it is located in the heart of the city.Nice clean room , staffs are good and cooperative. if you want Taxi go outside the hotel , it will cheap or just walk , you are middle of mumbai. love to visit again and again.

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Thank Tathagata D
Reviewed 1 week ago NEW

ITC Grand Central is an excellent hotel. Perfect for the business traveler. Notable from my perspective were staff from front desk to dining rooms who are all very friendly and helpful. Head concierge Sanjeet organized some trips in and out of Mumbai . Sudha and others at the front desk were always there day to day to take care of...

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Thank John H
Reviewed 1 week ago

If you want a taste of Mumbai and India, and also the comforts of a modern hotel that is centrally located in the middle of Mumbai, then this is the hotel for you. This is a classic hotel, with lovely touches of tradition, high ceilings, bay window bench to view the city, comfortable bedding and the many small things that...

Review collected in partnership with ITC hotels
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Thank Lori L
Bengaluru, India
Reviewed 1 week ago via mobile

Chose this hotel for a business visit to Mumbai. Since it was Valentines, decided to take wife along. Had emailed reservations in advance for flowers in the room for the romance. However, not only did reservations not bother to respond to mails, there were no flowers kept. They also got my stay dates wrong despite sending me confirmation notes. Likewise...

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Helpful?
Thank BimalMJ

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $189 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
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Kangar
11 months ago
Denver, Colorado

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Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have an SPG membership, that will help you get a preferred room.”
 of 5 bubbles , 18 Feb 2017 | Read review
“Get Top Floor,west facing rooms for City Views.”
 of 5 bubbles Dilip111, 14 Feb 2017 | Read review
“All floors have rooms that face out to get a magnificent view of the city of Mumbai.”
 of 5 bubbles 138naveenj, 1 Feb 2017 | Read review
“good rooms generally, but do speak to the reception for an opinion”
 of 5 bubbles 569dineshs, 29 Jan 2017 | Read review
“For Women traveling alone, there is a "Ladies floor" that's a nice option with extra security! (And a few extra room amenities too :) )”
 of 5 bubbles CMN_SLC, 26 Jan 2017 | Read review
5 of 5