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IA Project Road Chhatrapati Shivaji International Airport, Andheri, Mumbai 400099 India
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Room & Suite (663)
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About

#22 of 1,370 hotels in Mumbai
Location
Cleanliness
Service
Value
Located less than a kilometer away from the Chhatrapati Shivaji International Airport Mumbai and a ten-minute drive from the domestic airport terminal, the JW Marriott Mumbai Sahar in Mumbai, India exudes effortless elegance. The luxury five star property features 588 spacious rooms, including 40 suites, plush furnishings, 24 hour ‘At Your Service’, round-the-clock in–room dining, access to state-of-the-art Fitness Center, Spa by JW, swimming pool and other amenities. For the astute business traveler, the two-storied loft-style Executive Lounge offers comfortable lounging and dining spaces, individualized workstations, business facilities and luxurious meeting spaces. For gourmet dining experiences, one could savor a wide array of cuisines - Thai, Japanese, Chinese, Italian, Indian and Continental at the all-dining restaurant- JW Cafe, or relish authentic Italian cuisine at Romano's. JW Lounge, at the lobby level of the hotel makes for the ideal networking zone.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Squash offsite
Kids stay free
Valet parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Tennis court offsite
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
Hindi
Hotel links
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Location

56Somewhat walkable
Grade: 56 out of 100
67Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
4751Reviews50Q+A100Room tips
Traveller rating
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Most Recent
Wander09383871667 wrote a review Yesterday
V nice svc & high customer care specially your staff /mayur really one of the best.... Tnx aloooot starting from check in to the check out good experience food was amezing and room service is very fast
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded yesterday
Dear Guest, Thank you for your kind words. It was our pleasure to have you stay with us and we are glad that you enjoyed your stay. Our endeavour at the hotel is to provide best-in-class service to our guests and we are happy to learn that we could create a comfortable experience for you. Your compliments for our product and services have been accepted with genuine delight and gratitude by the team at the hotel. Mayur is thrilled to learn that his efforts and hard work has been appreciated and recognized by you. We hope to welcome you back to another memorable stay. Warm regards, Kunal Chauhan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
seema60 wrote a review Feb. 2
Toronto, Canada841 contributions322 helpful votes
I went to the Marriott Sahar as it was close to the airport for my flight next day. The check in smooth and my room was clean and a great size. The bathroom was very awkward to get in and out of. The tub was right in front of the sliding doors. Overall I was disappointed with the service. I didn’t get hot water in the basin and two calls and some time later a service man came and repaired it. Also asked for some salt early morning for my sore throat, it took an hour and three phone calls before it arrived. Breakfast the next morning was excellent. Check out and drop to the airport was excellent. This is not a hotel where you can stay for sightseeing in Mumbai. The area outside is busy and noisy.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 2 days ago
Dear Ms. Seema, Greetings of the day from JW Marriott Mumbai Sahar! My email may sound very generic, as they often don’t carry the emotions and sincerity to resolve a guest's concern / feedback; however, I am a genuinely sorry to learn about your feedback. No words of apology can undo the damage that is caused here however, I can assure you that, what has transpired is an abnormality and not reflective of our usual service standards. Exceeding guest expectations and providing high levels of personalized service has always been the hallmark of the JW brand, in your case we failed and for that, I apologize. I have taken note of every single feedback that you have highlighted and assure you that the team will be trained on the shortcomings and corrections in the process will be reviewed. Ms. Seema, your loyalty with Marriott means a lot to us and we thank you for your patronage. I look forward to welcoming you again. Warm regards, Kunal Chauhan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hans wrote a review Feb. 1
Hillsdale, New Jersey
The room were clean; and customer service was exceptional. The guest derives staff went above and beyond to help us. My wife injured her ankle the second day of our stay, and staff helped in every way. They arranged for us get to a hospital to check her leg; then contacted on a daily basis to make sure had everything she needed. Everyone was so nice and courteous to us, and assisted with anything from dinner arrangements to getting certified taxis to take us on our outings. We would like to thank to staff for all their help and excellent customer service. We will be returning to the hotel on our next stay in Mumbai.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 2 days ago
Dear Guest, Greetings from JW Marriott Mumbai Sahar! Thank you for such an encouraging feedback, reading this review has definitely brought a big smile to my face. My team will be thrilled to hear the kind words you have to say. We have been working tirelessly to create the moments you've had with us in the past and we are happy to see we did meet your expectations. I will personally convey the appreciation to the team who ensured your stay memorable and will also pass your words of encouragement to them. We hope that your wife is feeling better and wish her a speedy recovery. Look forward to seeing you once again amidst us. Warm regards, Kunal Chauhan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rajesh C wrote a review Jan. 2023
New Delhi, India41 contributions13 helpful votes
Well, the room is good. However customer service can be improved. I stayed in Jan on 20th. I realized that I forgot my shaving kit in the room and wrote back fo the hotel. No response in 6 days . That's not expected. I went to the website and then raised a lost and found ticket which is also yet to be attended. I remember that once i had left something at Taj and very next day I was proactively contacted, and within 3 days the item was at my home.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faraaz Mallick wrote a review Jan. 2023
2 contributions
Shoutout to Kaif, Jay, and Prasad for taking care of me! The food was great, the vibes were mellow, and the service was fantastic. This has already become my favourite hotel in Mumbai and am looking forward to my next visit!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 6 days ago
Dear Mr. Mallick, Thank you for your kind words. It was our pleasure to have you stay with us and I am glad that you enjoyed your stay. Our endeavour at the hotel is to provide best-in-class service to our guests and we are happy to learn that we could create a comfortable experience for you. Your compliments for our product and services have been accepted with genuine delight and gratitude by the team at the hotel. Kaif, Jay, and Prasad are thrilled to learn that their efforts and hard work has been appreciated and recognized by you. We hope to welcome you back to another memorable stay. Warm regards, Kunal Chauhan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nitin G wrote a review Jan. 2023
1 contribution
It was a wonderful experience at JWM and excellent view from the room with morning Sun. Special thanks to Santosh for housekeeping / room service and his sweet creation (pic). Well done Mariott team for excellent staff.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 6 days ago
Dear Mr. Nitin, Greetings from JW Marriott Mumbai Sahar! Thank you for such an encouraging feedback, reading this review has definitely brought a big smile to my face. My team will be thrilled to hear the kind words you have to say. We have been working tirelessly to create the moments you've had with us in the past and we are happy to see we did meet your expectations. I will personally convey the appreciation to the team especially Santosh who ensured your stay memorable and will also pass your words of encouragement to them. We will look forward to seeing you once again amidst us. Warm regards, Kunal Chauhan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ehsan S wrote a review Jan. 2023
Iran288 contributions79 helpful votes
Spending one night for transit time. It is very close to the airport with standard service. a little bit busy in check in and check out. The room was ok and big. The Buffet menu for dinner was good but not so exciting.
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Date of stay: December 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 6 days ago
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience of recent stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent such issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Warm regards, Kunal Chauhan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Docwake wrote a review Jan. 2023
Wakefield, United Kingdom36 contributions48 helpful votes
+1
Great location for an airport stopover. We stayed 2 nights on our return to the uk from Goa. A short taxi ride from the airport, or the hotel will arrange a pickup (which turned out to be the same price as a taxi and less hassle). Great breakfast, although service was a little haphazard and slow. Beautiful, huge room with a stunning freestanding bath and wonderful shower and great toiletries (in fixed bottles so a great eco move) for Indian Apothecary (I tried to get some on our return to the uk as they were divine). We had lunch and diner in the JW cafe. Food was fine, but service mirrored breakfast - bit slow and disjointed. The best though was the pool area, we spent a day just relaxing here. It’s a real oasis of calm.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Geust, Greetings from JW Marriott Mumbai Sahar! Thank you for such an encouraging feedback, reading this review has definitely brought a big smile to my face. My team will be thrilled to hear the kind words you have to say. We have been working tirelessly to create the moments you've had with us in the past and we are happy to see we did meet your expectations. I will personally convey the appreciation to the team who ensured your stay memorable and will also pass your words of encouragement to them. We will look forward to seeing you once again amidst us. Warm regards, Kunal Chauhan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meetal P wrote a review Jan. 2023
1 contribution
Dominic and all the front desk staff were so helpful. The breakfast staff was so friendly. Great place to stay. Great service and felt like royalty. We had issues with our airline and the concierge desk helped with that too. Anything you need, just all them.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Greetings from JW Marriott Mumbai Sahar! Thank you for such an encouraging feedback, reading this review has definitely brought a big smile to my face. My team will be thrilled to hear the kind words you have to say. We have been working tirelessly to create the moments you've had with us in the past and we are happy to see we did meet your expectations. I will personally convey the appreciation to the team who ensured your stay memorable and will also pass your words of encouragement to them. We will look forward to seeing you once again amidst us. Warm regards, Kunal Chauhan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marc g wrote a review Jan. 2023
Mumbai, India3 contributions
The staff was very welcoming and approachable.loved the room and the view .everything was just perfect and made it very special for us. The food options were never ending both veg and nonveg.. no forgetting the dessert. Aranta was a standout performer for us as she provided us with good suggestion and excellent service during lunch and breakfast.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Thank you for your kind words. It was our pleasure to have you stay with us and we are glad that you enjoyed your stay. Our endeavour at the hotel is to provide best-in-class service to our guests and we are happy to learn that we could create a comfortable experience for you. Your compliments for our product and services have been accepted with genuine delight and gratitude by the team at the hotel. Aranta is thrilled to learn that her efforts and hard work has been appreciated and recognised by you. We hope to welcome you back to another memorable stay. Warm regards, Kunal Chauhan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$173 - US$275 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraMumbaiMarol / Western Suburbs
NUMBER OF ROOMS
588
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JW Marriott Mumbai Sahar - UPDATED 2023 Prices, Reviews & Photos (India) - Hotel - Tripadvisor

Frequently Asked Questions about JW Marriott Mumbai Sahar
Which popular attractions are close to JW Marriott Mumbai Sahar?
Nearby attractions include Kitty Su Mumbai (0.4 km), Shri Chintamani Jewellers (0.3 km), and Manubhai Jewellers (0.3 km).
What are some of the property amenities at JW Marriott Mumbai Sahar?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Mumbai Sahar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Mumbai Sahar?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Mumbai Sahar?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to JW Marriott Mumbai Sahar?
Conveniently located restaurants include Romano's, 24/7 Restaurant - The Lalit Mumbai, and Baluchi.
Are there opportunities to exercise at JW Marriott Mumbai Sahar?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Mumbai Sahar have airport transportation?
Yes, JW Marriott Mumbai Sahar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Mumbai Sahar?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Mumbai Sahar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Mumbai Sahar?
Many travellers enjoy visiting Gandhar Pale Buddhist Caves (4.7 km), Sion Hillock Fort (6.4 km), and Paras Dham Temple (4.0 km).